Good afternoon. An employee from the 14th office (14-operator) was rude. In addition, it is worth noting the slow and uncoordinated work of employees (specifically those who work in separate offices). The coupon system, although it exists, works poorly, because in one office 1 person provides 3 services at once, only one of which is carried out by coupons, and the other two are on a first-come, first-served basis (or, as they say, without a queue), but there are a lot of people "without a queue", so a live queue is formed from them, which is why all three queues for three different services turn into one, where all customers do not understand what to do, when to enter, what to wait for, and who to contact. Therefore, whenever you come, and whatever ticket you take, you will sit and wait for something for a long time, not understanding what is happening at all.
I called the specified phone number
A woman picked it up and immediately pointed out that it wasn't a single window and I had the wrong number.
Immediately everything became clear with the organization and the desire to go there disappeared))
Everything is for the inconvenience of citizens! A terrible organization! Huge queues, everything is slow. The specified phone number for communication belongs to an individual and is not related to the organization. A complete disaster!