Tryp Cayo Coco
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+53 333 013 00
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Business hours
24 hours
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71 review
December 12
We had a great time here at the end of November 2024. The perfect beach with "postcard views" struck at the very heart. The crystal clear turquoise ocean is maddening. The depth of the coastal zone is very convenient. Mechanical cleaning of the coastal area is carried out daily. There are no problems with sun beds and towels, places under umbrellas. You can also retire and find a company that suits your soul and interests. A cozy pool with a bar. Excellent correct and animators. The cleaning of the rooms is clear, daily, neat, even touching. We took a fumigator with us, but we didn't need it, it was quiet in our room with an ocean view, with mosquitoes, but we recommend taking this device and some kind of insect spray with you, just in case, because by night mosquitoes can find you on the hotel grounds. Electrical outlets are universal, no adapters are needed for devices with the Russian standard. Of course, the responsive staff always fulfills all requests immediately and selflessly. No one demands tips here, even by hints, but when you get here, you yourself will want to thank these wonderful people somehow. In general, tips are at your personal request, and employees will be grateful in a good way and a simple human thank you. Meals are organized with round-the-clock facilities. Breakfasts, lunches, dinners are a classic buffet with a choice of any meat, there is always fish, we had fruits without frills, ice cream during lunch and dinner. Russian soup lovers are unlikely to be satisfied with the proposed options, but this is also there. It was a little unclear to us why hot tea or coffee is often not available at the buffet, but this does not bother us at all, since any drinks are always available in the lobby bar or snack bar. In general, after the buffet, everyone is happy to flow into cozy bars and enjoy. The pinocalada is beautiful here, but the mojito will not be as bright as you are used to, but it can also captivate with its sophistication if you do not refuse to add a touch of alcohol. Coffee in the lobby bar makes any of your fantasies, as always, cappuccino in different variations is a hit. We have found an opportunity to relax here. We recommend installing a translator with Spanish and English on your phone anyway - this will help in any communication, because the staff has problems with the Russian language. In any case, we could always explain ourselves to any employee who would do everything to make both sides understand each other. It is very pleasant that the coastal area of the ocean has no access restrictions along its entire length - you can walk in all directions and get additional impressions. Coconut palms grow on the territory and any gardener will be happy to cook you a coconut and he will always have a cocktail tube - do not hesitate to contact, it's funny and you will be satisfied, and by contacting the bar you can stir up some cocktail in this coconut and enjoy all this luxury. We definitely recommend this hotel.
See original · Русский
July 20
A good hotel, beautiful views, just boring, nowhere to go, far from civilization....
We were from December 13 to 27, 2022, the weather is good, the ocean is warm, there was a lot of food until December 25, the hotel was filled by 50%, after December 25 a lot of people came to celebrate the New Year, in the dining room queues sweep away everything, there is not enough food, those who did not manage to enter the dining room in the first rows will remain hungry. Rice and vegetables are added, meat is NOT. It is better not to go to the hotel on holidays.
Otherwise, everything is fine, we arrived at the hotel at 7 a.m., immediately checked in. The excursions are very expensive and clueless. Internet by card for 3 hours of use. Transport rental is not available due to the sanctions.
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2
July 3
The room stock is average, often something breaks. But the staff responds quickly. The food is good, there were often seafood (2021). The chefs are excellent and friendly. I don't know how it is now. Last year we were at another hotel, it was much worse. Cocktails are made at the bar without any problems. But the most gorgeous is, of course, the beach. The water is clean, the shore is constantly being cleaned. The animators are well done, they are constantly active and attentive to the residents.
See original · Русский
4