We had a great time here at the end of November 2024. The perfect beach with "postcard views" struck at the very heart. The crystal clear turquoise ocean is maddening. The depth of the coastal zone is very convenient. Mechanical cleaning of the coastal area is carried out daily. There are no problems with sun beds and towels, places under umbrellas. You can also retire and find a company that suits your soul and interests. A cozy pool with a bar. Excellent correct and animators. The cleaning of the rooms is clear, daily, neat, even touching. We took a fumigator with us, but we didn't need it, it was quiet in our room with an ocean view, with mosquitoes, but we recommend taking this device and some kind of insect spray with you, just in case, because by night mosquitoes can find you on the hotel grounds. Electrical outlets are universal, no adapters are needed for devices with the Russian standard. Of course, the responsive staff always fulfills all requests immediately and selflessly. No one demands tips here, even by hints, but when you get here, you yourself will want to thank these wonderful people somehow. In general, tips are at your personal request, and employees will be grateful in a good way and a simple human thank you. Meals are organized with round-the-clock facilities. Breakfasts, lunches, dinners are a classic buffet with a choice of any meat, there is always fish, we had fruits without frills, ice cream during lunch and dinner. Russian soup lovers are unlikely to be satisfied with the proposed options, but this is also there. It was a little unclear to us why hot tea or coffee is often not available at the buffet, but this does not bother us at all, since any drinks are always available in the lobby bar or snack bar. In general, after the buffet, everyone is happy to flow into cozy bars and enjoy. The pinocalada is beautiful here, but the mojito will not be as bright as you are used to, but it can also captivate with its sophistication if you do not refuse to add a touch of alcohol. Coffee in the lobby bar makes any of your fantasies, as always, cappuccino in different variations is a hit. We have found an opportunity to relax here. We recommend installing a translator with Spanish and English on your phone anyway - this will help in any communication, because the staff has problems with the Russian language. In any case, we could always explain ourselves to any employee who would do everything to make both sides understand each other. It is very pleasant that the coastal area of the ocean has no access restrictions along its entire length - you can walk in all directions and get additional impressions. Coconut palms grow on the territory and any gardener will be happy to cook you a coconut and he will always have a cocktail tube - do not hesitate to contact, it's funny and you will be satisfied, and by contacting the bar you can stir up some cocktail in this coconut and enjoy all this luxury. We definitely recommend this hotel.
Отдыхали с детьми в декабре 2024 г. ,12 ночей. Океан восхитительный,номера убирают ежедневно,в ресторане все имеется мясо,рыба,утром омлет. Соки,кофе,чай. Детского клуба фактически нет,возможно было связано с учебным периодом и малым количеством детей на острове. Персонал доброжелательный,все выполняют,проблемы решают. Растываться можно евро и доллары,для кубинцев это одна валюта. Услуги пегасы оплачивали евро,т.к. принимают только евро. В столовой тараны и мухи омрачили отдых,но не столько критично. Океан огонь,пляж чистят каждый день,на берегу спасатели наблюдают.
Well , how to say it ! The main thing was that it was a honeymoon , so we didn 't look for any disadvantages) The beach is great ... there are excursions.. the guide speaks Russian and English at the same time... the Cubans cook poorly in this hotel.. but the staff is very polite.. the main thing is to tip either dollars or chocolates and chewing gum... the pool was clean.. There were animators .. the rooms are clean but old.. In the end, bedbugs were biting ... there is not much place to walk outside the hotel ... only the Chaika shopping center ... the water completely disappeared on the island .. and there was no water in the whole hotel for 3 days))) take gifts , protective equipment , mosquitoes and bedbugs with you .. in the end, they left it to the hotel staff.. and so the experience of the hotel is excellent, especially for a family holiday!