We stayed at this hotel and were absolutely delighted! It is always perfectly clean, the staff takes care of the order and comfort. I especially liked the rooms with sea views — stunning scenery every day. The prices were pleasantly surprised by their accessibility, given the quality of service. A great place for a comfortable stay, we will definitely come back again!
We rented a 2-bed room with a sea view. We booked through Booking, so there was a discount on accommodation, which pleased us. However, with an early check-in (we arrived at 6.00, and check-in starts at 14.00), we were charged an additional 16,000 tenge. The hotel is located near the shore. The room is cozy. The beds are comfortable and wide. There is air conditioning, refrigerator, TV, hair dryer. Breakfast is included, delicious. The choice is traditional, continental or French. Polite waiters.
Among the disadvantages: the room has not been cleaned in 8 days. They were just cleaning up the trash. The linen was not changed. The towels were changed only when asked. There was no water for 1 day, I had to ask for a bucket of water to flush the toilet. The curtains on the windows are half torn off. When asked to correct it, they replied that the hooks were weak and they opened themselves. It was very inconvenient, as one window looked out onto the veranda, where the restaurant tables are located.
The hotel has 4 floors, but there is no elevator. I had to carry my luggage on myself up some pretty steep stairs.
The hotel fully justifies its 3 stars. The room has daily wet cleaning, towel change. We had a family room with two large beds. In addition, the room had a sofa, a large chest of drawers, a table with 4 chairs, a wardrobe, a sleeping system, a TV, a refrigerator, a kettle. The price also includes breakfast, the hotel offers a choice of 3 - French, continental or traditional.