Completely negligent attitude to your work! The train ended up in a spoiled mood. The guide is completely indifferent to the process and blames the customers for all the problems. We took a trip to Rosa Khutor, under the guise of climbing to all heights of the cable car (including 2509 m), they sell a completely inappropriate excursion. Knowing that on this trip it will not be possible to climb to the height of the Stone Pillar due to lack of time, they still give customers just such a tour. Not to mention the rest of the declared program (which was basically absent).
Plus an incomprehensible lunch stop at this nearby tavern, where we waited for the unfortunate soup for 1.5 hours! Instead of admiring the beauty of the mountains, which have less than three hours left to enjoy!
I highly recommend not contacting this company!
The organization is at zero, they brought food to a cafe where they waited for more than 2 hours, they were late for the cable car, respectively, without hitting the highest point they wanted, the guide communicates with tourists boorishly, the bus is stuffy, the air conditioner did not work, or rather it worked on its last legs
In general, we should have received a lot of pleasant impressions from the tour, but we got one disappointment
Rating -100
Everything is just great, we went with our family, had a rest for a year ahead, the guide Tatiana showed everything very colorfully. I liked everything very much. We recommend it!!!
I paid a deposit for the tour, but there was a force majeure. My daughter was poisoned, and I had to cancel the trip. I went to talk to the manager who was selling the tour. But it turned out that poisoning does not count to cancel the trip. Ie, I had to drag a sick child because I paid. It's an outrage, it feels like the organizer doesn't need anything but money.
We went to Rosa Khutor on 06/24/24. There is simply no organization, the manager did not really explain anything when buying a tour, as it turned out later, retired parents were entitled to a benefit when buying tickets, but no one mentioned it. The bus is comfortable, with air conditioning. A completely incomprehensible and stupid check-in at a cafe with a tasting of honey and powdered wine, the price-quality for dinner does not match at all. Instead of the declared fountains in the Olympic park, they were brought to another place, there was very little time to admire them. And the cherry on the cake: they forgot the woman at Rosa Khutor, the bus just left without her.
We went on a night tour of Sochi. The bus is good, the seats are comfortable, the air conditioning is working.the driver is experienced, the guide Svetlana told me well, we learned a lot of new things. the tour itself is interesting and colorful. I recommend this company!
I do not recommend it. We were on an excursion to Rosa Khutor from Lazarevskoye on 06/21/23. Bus for 55 seats. Duration - from 8:30 to 00:00.
The bus is old, the seats are wobbly, the air conditioner barely works, water dripped on top of the head all the way (apparently condensation, and dripped to many in the cabin). It's even scary to think about the technical condition of the bus. The driver was driving along the serpentine, when driving in the left lane, he signaled to the cars in front. And this is despite the fact that half of the passengers are children.
The guide, Lyudmila, allowed the use of obscene words (true, once, but it was, and in public).
Decide for yourself, just described the facts.
I really liked it! Everything is very well organized! We were on the 33 Waterfalls tour. Our guide Maria told us interesting things. Thank you very much, a wonderful tour!