Regions of the world:Russia and CIS, Baltic and Scandinavia, Eastern Europe, Southern Europe, Northern Europe, Western Europe, Canada and USA, South America, South Africa, North Africa, South-East Asia, Far east and Japan, Oceania and Australia
Completely negligent attitude to your work! The train ended up in a spoiled mood. The guide is completely indifferent to the process and blames the customers for all the problems. We took a trip to Rosa Khutor, under the guise of climbing to all heights of the cable car (including 2509 m), they sell a completely inappropriate excursion. Knowing that on this trip it will not be possible to climb to the height of the Stone Pillar due to lack of time, they still give customers just such a tour. Not to mention the rest of the declared program (which was basically absent).
Plus an incomprehensible lunch stop at this nearby tavern, where we waited for the unfortunate soup for 1.5 hours! Instead of admiring the beauty of the mountains, which have less than three hours left to enjoy!
I highly recommend not contacting this company!
The organization is at zero, they brought food to a cafe where they waited for more than 2 hours, they were late for the cable car, respectively, without hitting the highest point they wanted, the guide communicates with tourists boorishly, the bus is stuffy, the air conditioner did not work, or rather it worked on its last legs
In general, we should have received a lot of pleasant impressions from the tour, but we got one disappointment
Rating -100
I paid a deposit for the tour, but there was a force majeure. My daughter was poisoned, and I had to cancel the trip. I went to talk to the manager who was selling the tour. But it turned out that poisoning does not count to cancel the trip. Ie, I had to drag a sick child because I paid. It's an outrage, it feels like the organizer doesn't need anything but money.