An excellent institution, compared to the sanatorium, which is located near the 7th polyclinic, the quality of food and the serving are superrrrrr, friendly and smiling staff, which is very rare in Astana, Special thanks to the waiter Nursultan, always ready to help, knowledge of the menu and wine list is at a height, which was a minus in this institution is the restroom, only one ladies' room and very small, uncomfortable, but it did not spoil the whole impression in general, thank you very much, now we are your guests, I recommend
Great place, delicious cuisine. The service is at 4. Not the most aerobatic, but nothing critical. The most important thing is that the kitchen does not fail, they cook with a bang. Recommend. About the price.... the average price of the city by the category of this institution. A lot of foreigners visit this institution, all because they live in this house))). There's not even much to say. Come and rate it yourself)))).
The best Italian restaurant in Nursultan.The service is fast and high-quality.I was pleasantly surprised compared to the average level of service in Nursultan.
They ruined the festive mood on March 8th. We ordered pizza, a set of rolls and tea. The pizza was brought half-baked (the dough was not baked), we asked to finish baking, after 10 minutes they brought us the same pizza a little more baked. Well, OK, we are waiting for our rolls, drinking tea, waiting, waiting, but they are all gone, already the people who came later received their rolls, and we sit and wonder. We called the waiter, to which he replied that there was a system failure and they will bring it now (he just forgot about the order and so absurdly excused himself). About 20 minutes later, these rolls were brought to us, when the tea was already all cold and the mood was at the bottom. And despite the fact that we said that the tea had already cooled down, the waiter apologized and left, although we asked to fix the situation (well, there's a new kettle to brew, at least this one to warm up). Well, what do we need these apologies when the tea is cold, the food is carried for a long time or even completely forgotten about our order, one pillow for two is brought from 6-7 addresses or they say yes, we will bring it now and disappear for half an hour, you ask again they say there are no pillows, but as soon as I found out that there is no fate to inform the client So that he doesn't wait??? Disgusting service and attitude towards the guests! We used to be here a lot, but now we don't set foot anywhere else.
It's a strange place. Carbonara was served in a wok box. It tastes very mediocre. Prices are like in expensive establishments. The service is not very fast.
Yes, such a normal Italian island in the "Heart of Eurasia")
I recommend burato, stracitello, parma.
In general, Italian cuisine and wines will please you.
I liked the place. Everything is fine, the interior is normal, the menu is good, the price tag is acceptable. But! As they say, everything that is written before the "BUT" can not be read))) A waiter (a poor guy) with a snotty nose served us. He was obviously cold. He sniffed every 7-10 seconds. All I could think about was getting him away from our table faster. And so, it will go!)))
The waiters are not experienced, they try to lie. The manager and the manager will not be able to resolve the mistakes of the waiters, even this is their main obligation. An apology will not save her if the manager does not fulfill his obligations. We really liked G&B as a chain of their restaurants. Of course, everything depends on the staff in the restaurant. Everything we ate was delicious except the seafood soup. I advise you to call your good waiters from G&B back or train your unprofessional workers before you lose your good customers.