Trustbankʼs Tashkent Branch
46 reviews
December 18
A torn $50 bill was slipped in today . I trusted them a lot before.. Now I know that it is necessary to check. And there are so many negative reviews , but nothing changes . Does anyone read these reviews from the manual?
I've been going to this bank for so many years and I didn't expect such an unscrupulous attitude. Then they themselves exchanged it for a whole bill for
32 thousand soums
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June 8, 2023
The scoreboard is not working. We took a receipt, and we stand waiting. Employees are sitting on smartphones in a relaxed manner and paying zero attention to customers. The receptionist didn't even raise her head until her guards kicked her. OK, we approached the employee. And then, hearing our question, she said that everything would take 10 working days. But in another branch, we closed the accounts in 10 minutes!!!!!! I became indignant, the time was reduced to tomorrow, then to 3 o'clock, but all movements will begin only after lunch. There are still 30 minutes before lunch!!!!!!. I understand that rocking on a chair is much more pleasant than working. In general, the employees are not qualified, and they are not customer-oriented at all. The account closure service has not been provided.
4.5 hours later, we are still waiting for the girl operator to be given access to close the account. I called the helpline, all appeals are recorded in words. I ask for the number, they say, but the date is not pronounced, even after the request. I went up to the manager, he was busy with something of his own, walking around with a mug of tea. I listened and asked the employee for the reason. The situation has not changed. A day spent waiting in this branch. It's just a terrible bank!!!!!!
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1
September 26
The service is disgusting, no one knows anything. The cashier for the issue is not in place. They slip dirty bills
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November 3
I paid my contract for the university there. They didn't take any interest for this. I'm glad 😊
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November 24
Many processes take a very long time to solve, but with high quality...
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August 8, 2023
Good service, polite and competent specialists, comfortable waiting area,.
My problem was solved within 10 minutes.
Everyone is polite and helpful
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2
September 14, 2023
My favorite bank, everyone is very polite, attentive and responsive, it's a pleasure to deal with such people. Thank you for your work.
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1
February 19
The staff does not follow professional ethics. There is no order to observe queues. Eternal chaos.
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1
February 8, 2023
Well, basically a bank is like a bank... there is nothing that would set it apart from all the local banks. Just like everyone else, there are pros and cons.
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September 2
a great bank
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March 13
Customer relations are great.clear service
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December 8, 2023
One of the worst banks in terms of service sector.
They don't value their time
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2
February 1, 2022
All the staff works conscientiously. Quiet, calm and clean. Good service and currency exchange rate. We have been serviced by this bank for 6 years.
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1
March 10
Mijozlarga qulaylik degan narsaga etibor 0
October 10, 2023
Excellent and fast service.
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1
October 2, 2023
A good bank, the staff is very polite!
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1
March 21, 2021
The branch of the bank where we are serviced. At first, the relationship didn't go well, but then the misunderstandings came out and now everything is fine. Polite and friendly service, qualified staff.
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June 14, 2023
A good bank has few queues, and there are no problems with a bunch of papers
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1
November 17, 2021
I came to arrange a service, at that moment there was no respected "boss" who had to be the last to sign. I had to come the next day
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April 10, 2020
An excellent bank, there is a hall where all departments are located at once, it is very convenient. The service was excellent, well done. The only thing is very dark in the operating room when you come in from the street.
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2
November 12, 2023
Polite staff
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April 21, 2022
Good service, but it is better to call in advance and clarify if you need to exchange currency
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4
1
September 24, 2023
The service is generally lame
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January 19, 2022
The bank is good, I recommend it. But the bank client application would like to update, the version is completely outdated.
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1
June 5
The bank is at the level of 1991
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April 16, 2021
I do not advise you to change the currency ((( if they get dirty. They will be accepted at an undervalued rate. The most terrible exchange bank.(((
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1
April 24, 2020
An ordinary, normal bank. Polite staff. They will always tell you if you have any questions. ATMs really work around the clock.
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October 11, 2019
A nice little branch. The management always goes to a meeting. There is an exchanger. They do a lot of operations. Comfortable.
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September 18, 2022
Always under repair))))
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August 9, 2021
The exchange rate does not change at the ATM,)) although the cash register is changing
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2
November 14, 2022
A great bank
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1
May 19, 2022
It will work, but it will take a long time
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1
October 29, 2019
the inside is beautifully neat.they work fast.the only thing that seemed to me was that there was a live queue and not on coupons like in other banks.maybe the ticket machine didn't work that day.At least I haven't seen it.
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3
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August 6, 2023
A good bank
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April 20, 2021
Good staff really help here
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January 2, 2020
I'm cashing money in it. I wasn't inside, but I wanted to go in - there are pretty girls working there.
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2
May 1, 2021
There is no currency exchange
Through an ATM 10400 soums
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3
November 29, 2019
the door to ATMs is always open, even if the bank itself is not working. very convenient
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February 4, 2020
Tashkent branch is one of the first Trustbank branches with a 25-year history
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November 16, 2019
I received a transfer. More than once. Quickly and efficiently
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3
November 24, 2019
The service is lame, you ask an elementary question, they cannot clearly answer
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5
1
February 18, 2020
Inadequate people were sitting at the Western Union point in 2015
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1
July 24, 2022
Clearly!
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August 28, 2019
Like all banks. Nothing outstanding.
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3
1
January 18, 2020
A great place
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2
December 15, 2019
A great bank
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