The cafe is good, the prices for coffee and desserts are adequate. Unfortunately, sometimes, and more often lately, the staff spoils the impression. It's like talking to a robot. It's not the first time I've come and seen a man behind the counter who looks like he's angry. Not rude, nothing like that, but... but imagine the sensations yourself. Everyone has hard days, but here, it seems, the days have turned into weeks and months.

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Максим Ходасевич

Level 6 Local Expert

I ordered a cake for a child's birthday, sent a photo of the cake that they wanted, they said they would do it without problems, as a result, the cake turned out completely different from what it should have been, I wrote with the question that at least they could warn that it would not work like I sent it, nothing came in response...

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Tanya Polyanskaya

Level 4 Local Expert

Unfortunately, my experience of interacting with a pastry shop turned out to be unsuccessful. The initial request for the cost of the cake on Instagram was met with a question about the order date and my phone number. After providing this information, the employee called me back and we agreed to go to Viber to discuss the details of the order. However, it was not possible to contact the confectionery on Viber, as they do not respond to messages. 3.5 days later, I called them and reminded them of myself. The same employee replied, but despite my request to provide an answer in the chat, I never received it. This lack of attention to customers and the inability to fulfill the simplest requests is extremely disappointing.

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