I highly recommend getting insurance here. A very competent employee, Tamara, will always tell you everything in an accessible language and give good advice on insurance offers.
I brought the phone, it didn't turn on after recharging, they checked something in silence, hid behind a high counter, they said you need to leave it, flash it!!! he does not charge, they immediately announced the price from 50 rubles., agreed, left. I came home, checked that the phone was under warranty, took it away, and following the recommendations on the box, I turned on the phone by pressing 2 buttons!!! A specialist couldn't help but know this!!! I brought it to the MTS salon, it turned out that the SIM card was out of order!!! Dishonest specialists, I don't recommend it to anyone and I won't contact you anymore! It was just geographically close. And this is not the first time, my daughter's iPhone was disassembled, they bumped into anything!!
I've never encountered such nonsense before. I came to hand over 2 phones for repair. I went up to the counter and said hello. the guy is sitting at the computer with headphones on - zero attention. I say again: hello! Can I see the phone? -- again, zero attention, sitting at the computer, listening to something. She called hello 4 times, can you hear me? :)) I waved my hand in front of him - zero attention! :)) well, what is it? It feels like they're being deliberately ignored. She turned around and left! It's just bullshit...