It's a good store.
I usually go to the store on Alatau Avenue. The store is clean, has a good assortment of products, dairy, meat, groceries, canned goods, fruit and vegetables, confectionery, and a few (as usual in supermarkets) household chemicals and basic necessities.
The prices are comparable to the stores of its class.
There are inconvenient moments: it is very crowded in the cash register area, there is no moving tape, two sellers usually serve even when there are long queues, so you can damn everything during rush hour, they still serve very slowly. For this alone, 4 stars.
Yes, this is a normal store. There is a choice, a lot of all kinds of different goodies. The staff is welcoming, smiling, and the store is generally decent.