This is the second year I have been contacting this company.We were pleased with bonuses, courteous service, customer orientation, comprehensive support in all circumstances.Manager Roman was always in touch, thank you for your patience with my personality, there were no problems. The sun, the sea, the beach, the hotel -everything is great. Special thanks to Roman, I wish you good luck, prosperity, and more adequate customers. I will definitely contact your company next year.
I strongly DO NOT Recommendtodey Travel!!we flew to the Maldives on 30.12-08.01.24, the escort for choosing a hotel is disgusting, the manager Lisa (who quit during our vacation) could not provide accurate information about the hotel and rest, they searched for information themselves, the manager Natalia is also an incompetent employee.The main claim to TT is for a refund of $ 600 for a room at the hotel.
The galaujin at the hotel was free, which we found out only at the reception of the Rio Palace Maldives hotel, about which we wrote to the manager Natalia, but we did not wait for an answer about the refund of $ 600, unsubscribed that they were solving this issue (for as long as a month), then stopped answering at all!this is a terrible company, we have flown on vacation more than 15 times and have never encountered such a terrible tour operator!!
Good afternoon, I want to write my review.It's not the first time I've flown.in today.travel I applied for the first time. This is the most terrible company I flew through. We had a manager, Anatoly.we ordered a tour to Vietnam and gave a deposit.The hotel was not confirmed, it turned out to be on the stop.OK, it happens.he began to suggest other options, and in the end we agreed to go to the hotel where I had already been.I wanted our room to have access to the sea, he considered the amount more expensive for such a privilege.OK, I've asked him a hundred times. exactly? It's not with a view, but with an exit.in general, he doesn't really know where to go and how to tell elementary things about the hotel, ask him a hundred times to threaten him so that he would do something.But until he got the money, he was in touch every minute.as a result, we arrive at our place, of course, with a view of the sea, he writes two words to connect.She couldn't have had to figure it out at the reception herself. A person flies on vacation to relax and eventually gets hemorrhoids on the plane., in a hotel, insurance, I can write a lot more and all thanks to just one tour operator who is absolutely not competent and does not know what to do, but only wants to get paid from customers faster and then sort out for yourself what I did from ignorance.in general, I will never tell all my friends and acquaintances through this company and make reposts
The company is disgusting, the payment is asked to be made in cash, your manager will put pressure on you in the office, who will ask with tears in her eyes to pay them for the tour in cash, or otherwise, according to her, her company will collect a fine from her (Lisa's manager) in the amount of 35,000 thousand tenge, explaining it all by paying with a card at they are charged a large percentage, and the payment of taxes. Tour 6 nights in the results obtained as 5 nights , the plane leaves from 30 to 31 October, ie October 31, you will have to fly home and you will count this as 6 night spent in hotels , although you will be evicted from the hotel 30 October at 21;00 PM and it will count and you will pay for late check-out 🤣. Well, that's not all!!! we paid for an individual transfer, the today travel company sent a voucher in which it is written that we have a group transfer, to which we indicated to our manager Lisa, to which she replied do not worry, everything is as it should be in the end, we were taken to the hotel by a huge bus with strangers , stopping by and delivering tourists , such a spoiled vacation for our money we haven't been here yet!
How quickly time flies!
We visited Dubai a month ago.
The choice was obvious, because there are few open destinations to warm countries.
This time I was a "harmful and picky" client, due to a limited budget and other factors that are exciting for travel!
I settled on the agency "Today travel", after talking with several. And it's not by chance...
it's not in vain that I clarified my "harmfulness" because I asked a flurry of questions and clarifications.
And here it should be noted the professionalism and patience of Akmaral, who led our journey!
I think it's no secret that the service sector in the Republic of Kazakhstan (to put it mildly) is not ideal! And I admit that after the quarantine, the situation worsened (((
(This already looks like an advertising, custom text... but this is not the case. We are real tourists!)
Akmaral answered all my questions, advised a very good and affordable hotel, provided a lot of options to choose from, and in the end, an ideal flight on Air Astana + a pleasant discount.
I received answers to all questions, all necessary advice, and all travel documents efficiently and on time.
We were met and delivered to the hotel very quickly without any problems.
Guide.... as always.... Pathos, high prices, I'm hard to find, easy to lose and impossible to forget, inability to communicate with customers.... a waste of time in general.... But this is not the fault of the travel agency!
The rest is just TOP! Perfect temperature and humidity, refreshing, moderately warm sea, and the whole range of entertainment from this incredible city.
Places to visit:
•The Point (new fountains)
•Garden glow (light park)
•Miracle garden (flower park)
•AlSeef + Dubai Creek(historic district)
•Global village (amusement park)
•Blue water (Dubai Marina)
•Lamer (beach)
This is the smallest part of all the places we have been, but the most worthwhile!)))
I am writing a detailed review, because I want those who deserve it to have more work at this difficult time for tourism!
So to summarize:
The agency "Today travel"
Akmaral Manager
Dubai
Millennium Dubai Marina Hotel
Arrival February 17-26
An excellent travel company, promptly picked up a tour for me, taking into account all the wishes, the next day after checking into the hotel, my wonderful manager Nazgul asked if everything was okay and informed me that she was in touch with me 24/7))))I highly recommend this travel agency