Tlscontact Vizovy tsentr Italyanskoy Respubliki
130 reviews
April 22
The best VC! Probably, it is already the only one where you can get a visa yourself, without "helpers". We found the slot on the website ourselves (there was a JO number), prepared the documents ourselves, and received passports with visas for a year in 10 days. Very nice staff! They smile and talk politely. We are waiting for the resumption of registration in the queue for Minsk residents!
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May 9, 2024
An excellent visa application center, where everything is customer-oriented, the work is well organized, special thanks to the administrator Oleg, everything is fast, clear, polite, patience to you!Today, it is probably the only visa application center where you can make an appointment on your own, without unnecessary costs and intermediaries. I have contacted you many times, thank you for organizing the recording, for your polite, professional and customer-oriented work. Thanks to you, we saw the beautiful country of Italy and got the opportunity to travel with the whole family!
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8
1
December 23, 2024
It was submitted twice - and twice everything is quite clear, detailed and understandable. Waiting outside compensates for the speed of work inside the VC, taking into account the flow of people.
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July 4, 2024
Indeed, today it is the only visa application center where you can make an appointment on your own, without unnecessary costs and intermediaries!!! It is better to spend money on a pleasant visit to Italy than to pay travel agencies and visa managers a lot of money, especially during the season. For example, now the registration service through a visa manager in the area costs about 500€.
I signed up for a live queue myself and submitted the documents after 3 months, having previously familiarized myself with the list and all the requirements. Everything is explained in great detail on the website of the visa application center, but for some reason there are still many people who do not even really know what documents are needed to apply. They sign up in a live queue and arrive with half of the documents that are not ready and do not even know about registering on the website, creating a personal account, thereby slowing down the work of the visa center staff and the opportunity for others to get to submit documents. And many thanks to the staff for the prompt work and organization of the application process!!!
PS I attach a photo of the travel manager's response regarding the cost of applying for a visa.
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8
April 25
Terrible "VIP" service. Pay good money, and they take you to a bunker, muttering something... And it's a VIP??? The message about the readiness of the visa was not received by mail... I had to guess by the deadline that the visa was ready... I do not recommend contacting here(((
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1
November 30, 2024
A very organized structure. For any mistake you make, you will pay a fine for the missing piece of paper. Insurance can be issued on the spot.
We had to rewrite the questionnaires, the assistant helped the children fill them out correctly. So thank you, they had their first experience of filling out such documents.
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December 19, 2024
The Italian Visa Application Center left a pleasant impression. The organization of the submission of documents deserves praise. Passed faster than expected time.
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January 20
We signed up for the notebook in April for 3 adults, 3 years, after the promotion, a confirmation was sent to the post office on the 3rd attempt at the end of December, we spent about 700 rubles for everyone, along with insurance, recording
standard
Bottom line, everyone has a 1-year visa
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January 28
They work clearly and provide answers to questions when submitting documents, and help you fold documents before submitting them. It is convenient that you can pay by card.
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October 23, 2023
I have just signed up for a visa, but the impression was pleasant. Clean, cozy, stylish. The young man who wrote it down, polite, courteous, answered all our questions clearly and clearly. The main thing is: the result is in perspective.
In the meantime: very good. As for the road on its own: convenient, fast.
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5
April 3, 2024
An excellent visa application center, thanks to which I visited beautiful Italy and other countries. Thanks to him for the opportunity to travel. Special thanks to Oleg, who coordinates and guides us, the sufferers, who are waiting on the threshold of their turn to submit documents. Excellent service, attentive specialists. Five stars for them, in a word💜
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3
August 4, 2024
The institution is not spacious, but a good organization of the admission system and the reception schedule compensate for this. The staff is friendly. One of the disadvantages is that there is no space for people to sit down (you have to stand outside in an open space for a long time). Parking for cars and the city center make themselves felt (there is little parking space)
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July 21, 2024
With such a large flow of people, the staff remains polite and attentive. We submitted the documents on 12.07, at 36° pochti street
Inside, there is a pleasant coolness and fast, clear work of the staff. Bravo to the girls.
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1
June 24, 2024
At the passport office, I was severely delayed in issuing my passport due to the large flow of people. It was Saturday, the visa application center was not working, and the filing was already on Monday, so I was able to get through only on Monday 06/24.24 in the morning at +375172001989 to ask what to do in such a situation and whether I could reschedule the filing date. The employee could have answered yes or no/redirected me to another specialist, but instead she did not listen to me, interrupted, said something rude and hung up the phone 😃👍🏼 The conversation lasted 18 seconds)))
The service leaves much to be desired, unfortunately, not everyone can work with people.
Thank you for the "help" with solving the issue and the spoiled mood.
I wish people would talk to you the same way you talk to them. 😊
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1
2
May 13
everything is clear, fast and understandable. they give visas for a good period of time. the main thing is to catch a chance to serve)
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July 24, 2024
Thank you for the operation of such a visa application center. Friendly staff. A super thoughtful system for recording and filing documents. Wishes and successes))
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May 9, 2024
Excellent visa application center. It works for people and everything with a soul! Wonderful, helpful staff, Oleg deserves a separate bow from all visitors to the center! Everyone should work like this! Thanks!
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3
April 2, 2024
We came by appointment with a Premium feed. The question was with a signature. At the entrance, the girl assured that the issue could be resolved during the day (although it could be resolved in two minutes, they did not allow her to leave the building), she needed to consult with another one, who directly accepts documents in a separate office, personally. In this very office, we were told that it was no longer possible to leave it and enter, respectively, too. Allegedly, the signature should have been put in advance, at the entrance to the office. Now the question is, who, in the end, of the two, is incompetent in their work? I will definitely come back with a review as soon as they give an answer on the visa.
We do not argue, our mistake is here, but it was possible to get into the situation and solve the issue in two minutes, especially with a premium feed.
P.S. One star for the speed, which cost $ 285 for two!
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3
1
January 19
Polite , cultured,fast
Well done!
The live queue is 10 points!
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February 6
Premium submission: fast, friendly, without unnecessary ranting.
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1
November 14, 2024
I thought there was no visa application center worse than Greece, but it turned out there was
It is even impossible to get through because the robot on the phone does not allow further language selection and it is impossible to contact the operator
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3
1
September 12, 2024
In 20 minutes, I changed my mind about applying for an Italian visa thanks to a dark bald employee. He yelled at the girl after the question, threatened that he would stand for another month. He was rude to another one too. You can visit this country in a simpler way and without humiliating yourself.
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4
March 27, 2024
I have been with the Italian EC for 2 years now. The administrator Oleg, a man in his place, manages to make a joke and do his job quickly and efficiently.. All employees are competent in all questions and answers. Order and cleanliness. I wish prosperity and success to the EC
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3
May 18
Excellent service, fast work of visa specialists
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January 31, 2024
Not the most friendly staff.
Visa centers are probably the only ones in the service sector that do not exist on the principle of "for the client" and this is very noticeable.
In general, everything is equipped for convenience and there is really nothing to complain about except the unfriendly staff. Alas
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1
2
June 30, 2023
There are no questions about the work of the center, everything is fast, everyone will prompt and help. But the recording situation itself is just some kind of trash. You can't sign up for free through the site, there are more than 1,000 people on a first-come, first-served basis at the moment (end of June 2023). I had to stand in line all day to get there in the end. And that's very lucky for me !!!
Plus, due to the fact that they accepted an unofficial appointment, there is an additional surcharge, which no one talks about in advance.
We really need to do something, make an entry only in person, with a passport, so that people can sign up and come to the time, and not guard empty seats all day!!
There are people who need to go soon, but they cannot pass because they are a family (4-5 people - parents and children) but they can't be missed on a first-come, first-served basis, because there is time for processing 1-2 people, i.e. if you are alone, it is much easier to go than as a couple, family, etc. You really need to do something, this is not normal!!!
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7
2
October 12, 2024
I hope that the experiment with a live queue will give its positive results and other embassies will also start arranging live queues to make an appointment for applying for a visa!
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February 27, 2024
My husband and I were delighted with the way Oleg the administrator works. He is busy with a lot of things every minute, while doing everything quickly and efficiently, keeping calm, very polite and also manages to make a joke.
We queued outside for a long time, and I'm glad that there was no bias in choosing people to serve, everything is strictly on the list.
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5
June 20, 2024
I applied for a British visa, everything is fine, the staff is polite and attentive, especially the female guard, the nicest person!
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1
July 28, 2023
I haven't seen such a circus for a long time! The staff of the Italian visa application center cling to the documents in every possible way, and try to refuse you when submitting documents! In order to instantly take your own person to this place, for a monetary reward! When writing on the site, my phone number was indicated. If I register my mother (due to her age of 60) to apply for a visa and deal with all the documents, when applying to the VC, they do not ask me for confirmation of the record, but ask for the phone number to which the record was registered, check with the phone number in the questionnaire and try to deploy you based on this, if in the questionnaire Another room! Or how the husband and wife had 1 phone number for two, also a refusal! If you encounter such problems, ask these unscrupulous employees in writing to refuse why they refuse and write a complaint to the VC! The Italian Embassy should conduct an inspection and change employees!
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9
1
April 16, 2024
Wonderful and professional staff, especially Oleg - he has great respect for his patience and attentiveness to numerous questions, requests, etc.
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1
October 4, 2024
The visa application center is cool, the filing is fast, all employees are polite, they can ask you to turn off your mobile phone at the entrance.
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March 6, 2023
Good service, nice and beautiful girls who do their job perfectly and conscientiously. The guard at the entrance is very polite and pleasant, who does his job well
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3
1
November 14, 2024
This is a portal to hell, standing in a queue is a real pleasure. But thanks anyway, for being able to get a visa.
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November 22, 2024
Everything is fast, clear! I really like this center, I will come again
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1
January 17, 2024
I liked everything! Starting from the submission of documents and ending with the deadline for the return of the passport (6-7 days) and an open visa. I applied for a Premium Service. I would like to note that the employees do their work efficiently and quickly. Everything is explained and suggested in an accessible way. Who thinks and doubts, my review is for you.
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4
February 20
The submission process is well organized. Competent and patient consultations. The trouble with parking.
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September 16, 2022
Excellent visa application center. Clearly, quickly and clearly. The staff was polite and pleasant when submitting the documents. All great professionals. When I came to pick up my passport, the guard did not let me in without a protective medical mask, while everyone inside goes without masks. I had to pay an additional € 35 for the accelerated submission, everything was very fast, I got a visa in a week.
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4
1
September 25, 2023
No minuses, only pros. Reading the reviews, I was prepared for the worst, but I liked the service culture and the efficiency of the staff. Thank you so much for the opportunity to visit Italy again!
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3
April 22, 2024
Everything was done quickly. There was only a nuance that they said on the phone that a copy of the working wife was not needed, but it turned out that she needed it. But everything ended well, so 5
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3
April 26, 2024
Excellent visa application center.
Everything is clear and on time . No fuss.
The staff are professionals.
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2
December 15, 2024
Everything is clear and understandable for people. Thanks
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June 3, 2024
Everything is fine, fast, polite. But prime time bites. They can afford it nowadays.
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December 11, 2024
I applied for an English visa, everything is fast in 15 minutes, probably
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August 24, 2024
She drove in quickly, handed over the documents and left. Very convenient for the city center!
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2
September 2, 2022
First of all, the Italian visa application center IS OPEN on Friday! From 9 o'clock in the morning!!!
The young man who helps with the printout, thank you very much, is very responsive. The girl at the reception ((one of), beyond simple. When working with people, it is important to understand that it is not possible to know EVERYTHING. When you work in one place, of course everything is clear and understandable to you. And the person who came to submit docks for the first time, to this embassy, is quite adequately nervous and even, sometimes, stupid.
At the reception of documents, the girls are sweet and patient.
In general, if it weren't for the arrogant lady at the reception (dark with long hair), then everything is fine.
There is a photo booth, computers for use and a printer. There is a terminal at the checkout.
The guard at the entrance explains the order and the way.
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6
1
December 22, 2024
Good quality work. The staff is polite, competent, and everything is on point.
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December 8, 2023
I have not contacted the center itself, but I constantly see a person who opens the doors and calls the next one. A little boorish. And the eternal crowd of people standing in line and preventing you from entering the building is terribly annoying.
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5
August 21, 2023
Thanks to the staff of the Italian Visa Application Center!
Oleg the security guard and the girl who accepted the documents.
Everything is fast and clear.
Every employee is in their place.
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3
April 15
Well done, everything is operational.
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