Titanic Mardan Palace
368 reviews
June 8, 2023
Lovely place, thanks so much
Best kids club is here
3
November 6
There are advantages of the hotel: the territory - you can walk, many locations for photos, the food is delicious, many places where you can have a snack, world-class drinks.
But there are also disadvantages, I will focus on them in more detail so that you understand what you may encounter. Upon check-in, having the pegasus select program (it seems like they should provide improved conditions) with my wife, we were offered a room not immediately, probably of course the hotel is just full. We arrived at 8 a.m., and the room was given to us after 2 hours, but there was a surprise - a room with two separate beds, after a conversation at the reception, the room was changed to another with a normal 2-bedroom bed, thank you, we corrected quickly. In the bathroom, the mode switch between the watering can and the faucet remained in my hand))) it just doesn't hold up, in general you can use it, but you don't expect a hotel of this class and for such a price, in the end they also fixed it - well done. Further, I did not find slippers in the room, on a call to the service they explained that slippers are provided on demand (this caused surprise, to put it mildly) In general, there are small things that you can close your eyes to. The hotel is good - I recommend it!
See original · Русский
June 10
I really liked the hotel! We were there at the end of May. The territory is well maintained, beautiful interiors, clean sand on the beach. But the most important thing is the people, the staff, who try their best to make your stay comfortable and memorable, for which I thank them very much! Yes, the hotel has nuances, but for us all sorts of little things were insignificant. The only thing is, it is a pity that for the entire time of our stay we did not see clear clear water in the sea. Maybe because of the waves, maybe because of the river nearby, I don't know. Otherwise, everything is super, entertainment for both children and adults is on the level, the food is delicious and varied, daily cleaning. We were very pleased with the hotel and glad that we chose it for our vacation! We will definitely come again!
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5
July 23
Full extended review about Titanic Mardan Palace and about holidays with children at this hotel.
Upon entering the hotel, you will be greeted by the magnificent palace decoration, perfectly preserved despite the simplicity of the hotel. The chandeliers are amazing, and every time you walk past the lobby, your gaze dissolves into the details of the countertops, Floor, piano, and numerous details. For fans of this style, there will be a visual delight. I was delighted with the marble, including in the rooms, which is not icy, but at room temperature and looks gorgeous.
Once incredible fountains are idle. They are turned on for 30 percent of the total amount occasionally for 20-30 minutes.
The territory of the hotel: according to the photo, it seems as if it is empty in terms of greenery, but during the week there is very good landscaping, everything is beautiful, fragrant and blooming. There is a huge forest across the road. The pools are chlorinated and are very strongly cleaned and "fertilized" with a huge amount of chemicals, probably everywhere. The territory of the hotel is quite decent, but not huge, more than enough for a comfortable stay, there is a place to walk.
Beach: I think this is the pride of the hotel. There are always free sunbeds, just always. And by the sea and on the grass and by the pools. Endless thrown towels abandoned by the "bronies" are boldly cleaned by the hotel staff if no one is noticed at all and thus are released for those who really want to stay by the water. Garbage, glasses, glasses are constantly being cleaned. In the evening, the sand is smoothed at the sun beds (white Egyptian bulk) and by the sea.
The entrance is good, sandy and sloping, the children feel good.
The best bar on the beach is located on the pier (by the way, it is made in the form of a scorpion). There are several toilets, 2 bars on the beach itself. Ordering drinks from the sunbeds via QR on the umbrella.
Ice cream, fruits on the beach from 11-30, from 12 snacks, snacks, food in 2 coastal free cafes.
The service of wiping glasses for free on the beach is pleasant.
Food: a very good shared restaurant, I've been to various premium hotels and Mardan is even simpler, but the dining room here is great. Everything is properly cooked, not over-dried, good in salt, diverse. Mutton, beef, salmon, grilled white fish, turkey, chicken, cutlets, stuffed, etc. in all its variety. There is always a ton of food for every taste. Seafood in the form of honeycomb, shrimp, mussels, often sushi, octopus in snacks, crayfish. There are no oysters. Various variations of vegetables and fresh and stewed and spicy and unleavened and grilled. There are 20 types of cheeses for breakfast. For lunch and dinner, they leave some basic ones. Magnificent ripe juicy fruits: strawberries, cherries, figs, blue and white grapes, watermelons, melon, bananas, apples, etc.
very tasty soups, but insular.
Free round-the-clock a la carte to the left of the general restaurant - Caesar, cool delicious pizzas, hot meals, breakfast to order, you can order lactose-free porridges or omelets for children here for free.
The general ala - maps are weak. You can go, but it's almost a waste of money. Gastromically, they are very weak, probably the weakest of all the hotels that I have been to in 7 years. The Greek one has an interesting show (35 euros per person), the fish one (25 euros) has a very beautiful huge aquarium. For the sake of watching, for the sake of eating - so-so.
Baby: you can take a stroller at the reception for free.
A high chair, a footrest, a potty, a toilet cover, a baby cot, a baby shower set will be brought to your room.
Children's meals: in the general restaurant, milk porridge, oatmeal, rice, buckwheat, boiled vegetables, pancakes, chicken soup and vegetable cream soup. The rest is in the common room.
Baby canned purees, juices and yoghurts are available in the 24-hour free Ala-kart, this is important! They are nowhere else. Puree in spiders, there are no mixtures.
The children's club is open until 12:00 at night. You can leave the child until that time.
The animators are cool girls, they will help everyone, they work with children, the program is good all day, in the evening there is a mini disco, then there are always children's shows.
Children's playground with slides. No swing.
Street evening animation in the evenings about every other day.
Children's water park for different ages.
The club for teenagers is located separately, with games, consoles, and a bar.
Important! There is no separate children's restaurant and this is a huge disadvantage. I struggled for a week and eventually talked to the chefs myself to remove pepper from children's soups and at least sometimes make soup or borscht. There is a children's restaurant in the photo of the hotel, be careful, it is no longer there, all the food is in the shared restaurant.
Rooms: we changed 3 rooms, each had something broken or dirty. And this is just the scourge of the hotel. We were lucky to get to number 4, everything was fine. The hotel did not offer a single apology or compliment. Cleaning leaves much to be desired, they always forget something, do not put shampoos and gels, soap can generally be forgotten. Every day you call the reception and ask them to bring it. They left tips. It's the same with them)). From the good, they quickly and always change linen, towels, clean toilets and respond very quickly to all requests, they just bring everything instantly.
You can choose a pillow. Cosmetics England is pretty decent.
Working safe, beautiful view from the window.
There is a completely crooked hair dryer in the room - it is hidden in a drawer.
There is no coffee machine.
Check-in and check-out: at 14:00 and check-out at 12:00. Early check-in is easy, especially if you are with children. But the departure will have to be paid, they do not make concessions at all. 35 euros per hour for a simple room. If the room is from 18-00 and longer, you will pay for the whole day.
If it is not possible, there is a guest shower, a bunch of toilets, cafes, secluded locations.
Take the European building, the standard rooms are bigger and better here (our travel agency told us and it turned out to be true).
Alcohol: good local and imported alcohol, everything is fine here. In terms of strong alcohol, everything is wonderful. Cocktails are also good and delicious. I would find fault with the champagne. For such a price tag, serving such sparkling wine is a bit wild, at least they would add a Shandon or something like that.
Animation for adults: Very unobtrusive during the day, there is a schedule in the hotel card on the Internet, everything else is super - there are no touts, a very neat invitation. There is no music blaring anywhere, everything is for people to relax.
There are great shows in the evening and always great parties with animation and dancing and props.
Conclusions: sturdy 5-piece, comfort class, it's not premium. But, the hotel strives by all means to reach a higher level. This can be seen both in the territory and in the animation, the same copy as in Max and Kulinan Belek. A gorgeous beach, delicious varied food, excellent cleaning of the territory. The chic front area and the lobby are breathtaking. Staff who are ready to help very quickly with all technical issues. Clean warm sea. What else is needed?
Development areas: renovation of rooms is needed, at least appliances and plumbing; improvements in room cleaning, resolving issues with fountains; development of hospitality and going to meet guests, offering compliments - yes, even fruits would be brought to the room / discounts / bonuses. In the main restaurant, it is necessary to monitor the dishes more carefully, for 2 days there were dirty plates everywhere, until she went to the chefs to show them, nothing was changed.
Where to get from the hotel: 30 euros / dollars round trip together - to the Grand Bazaar in Antalya, go for a walk to the shops. Terra City in Antalya (Zara favorite, etc.) - 60-70 dollars will be a round trip.
Waterfalls and a walk in the old town in Antalya. To ride a boat, yacht - $ 150 for 2 adults and 1 child - take it right in the caravan by the beach - catamaran Kulinan - gorgeous, we are delighted. Land of Legends is very close - don't even spend money with the guides - buy tickets there or on the website and take a taxi yourself for the day.
Pharmacies - many are closed on weekends, check with the locals, the choice is huge, WellCare vitamins, Orzax are gorgeous.
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6
1
November 5
The hotel is a palace. It makes an indelible impression, you want to return to it and do not want to leave. It has its own flavor, its own style and its own charm. The food here is very tasty and varied. There are no Wi-Fi passwords and towels are not distributed by cards, there is free bowling and elite alcohol in unlimited quantities. Almost all the staff speaks Russian, is very friendly and ready to help with any question. There are huge clean pools and a chic SPA area in which no one bothers to offer massages and treatments, by the way, shopping tours are also not intrusively touted here. The vacationers are mostly compatriots and Germans, all very pleasant and respectable people. Among the comments are narrow beds, paid lighting on the court and a small coastline. But this is not critical.
See original · Русский
May 7
The scope of the hotel is huge, with elements *on the rich* , everything is beautiful gold & crystal , the territory is large and well maintained, there are many locations for instafoto.
The food is delicious, varied 24/7, European alcohol flows like a river (cognac, martini, whiskey, etc.) the bar in the room is replenished daily. I note that it is very convenient to have a QR code for ordering from the menu near each chaise longue, in a second the waiter brings everything.
The fruit selection is good, there is a main restaurant and a Greek one near the sea.
And what kind of desserts are M.mm.. It's just awesome!
The beach is sandy, the entrance to the sea is smooth, it's great for kids.
We rented a cabana on the pier, our entry into the sea, a Jacuzzi, they feed us from the a la carte restaurant, we were very satisfied.
A water park without steep slides, from about 0-12 years old.
In the evening there is a show, a disco.
The customer service is excellent, everything is for the guests of the hotel. They respond quickly to any request.
For those who like a quiet, exclusive vacation, without outsiders, I recommend considering *a house by the lake * these are villas with their own infrastructure, beautiful territory.
Well, I'll dilute the delight a little: the room stock is withering (we lived in the eastern part) seasoned luxury requires a general frill at least and many other questions about the room.
(The hair dryer girls just suck, complete nonsense.take yours.)
I hope my review will help you with choosing a hotel. I can safely say that it's worth a rest here!
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16
August 30
The perfect "reservation"! For UAI lovers, one of the best offers in the 5*+ category!
Large pools, the beach is not big, but there are always free places. There is a small minus, because the Aksu River flows into the sea nearby, because in this water.
The rooms in the main building, overlooking the sea and the pool, are decent, in general I liked it.
Regarding drinks and cuisine, it's a long story, there is literally EVERYTHING)) We were pleasantly surprised. There are many options for children, both in terms of food and entertainment to choose from.
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1
October 20
There are pros and cons.
The design of the hotel and rooms for an amateur is "expensive-rich" palace style. The rooms are slightly tired, battered.
The food is delicious, both in the main restaurant and in Ala carte restaurants. The latter are paid and very tasty. I liked the Meat, Asian, Italian.
The staff is helpful and friendly.
Wild boars on the first beach line are 170-140 euros, cheaper for a long time. But they are very comfortable with an outlet, a fan, a freezer and a safe. The service and the waiter call button are added to this.
The territory is huge, it takes about 10 minutes to walk from the sea to the main building.
In early October, the sea is still warm, the pools are cold. We swam only in the sea.
Local accogol norms. Served only in glass. The beer is varied in cans and bottles, including guineas, corona and heniken.
Oktoberfest is held once a week, it's cool.
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September 3
In general, everything is fine, but there is not enough gloss.
We had a rest from July 5 to July 19, 2024.
The hotel is located in such a way that there is nothing at all nearby except the neighboring hotels. For such a small thing as buying a sand bucket for a child, take a taxi for $ 30,
The hotel looks rich, but...
everything is kind of tired, a little mossy.
The service seems to claim something, but in my opinion, they should be trained. The staff can easily get distracted when they say something to you and start a conversation with another guest in the middle of a sentence. The restaurant is not aware of the rules of serving, cleaning the room somehow only for a bribe, without a "tip" they did not come to us for the first two days at all. They said that they did not have time, because the baby and I came for a quiet hour at 13.30. It's a nightmare, actually, in my understanding, I leave tips for cleaning at the end of my vacation, if I'm satisfied.
Very beautiful crystal chandeliers, sconces, but... half of the light bulbs are not lit, burned out and no one is in a hurry to change them. The chandeliers themselves are very dusty.
In the toilet on the beach, the light turns on from the motion sensor, it is not adjusted. It turns off all the time, like at a disco.
The air conditioners are weak, sometimes they are turned off altogether.
It seems that they are saving money. There are a lot of staff, but...
you have to try to get some kind of service. Either she doesn't decide, then approach a colleague, then who told you this specifically.
The hotel guests smoke a lot, there are no designated smoking areas.
There are refrigerators with drinks on the beach and near the pool, very convenient. Towels don't count, it's fine too
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4
1
August 12
The hotel is not new, but they try to keep it clean, the staff is polite, customer-oriented. The territory is clean, well maintained! I especially want to mention the children's animation, the girls are great fellows, daily free masterclasses, everything is very well organized! The cuisine is varied, the choice of drinks is in principle sufficient. We would most likely return to this hotel again!
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4
August 28
The service is at the highest level, the staff is polite, although there is a lot of food, but sometimes there was nothing to take) paid boars on the beach are ideal, going to the sea too. The rooms are great, the area is huge! All the bars have beautiful and really delicious cocktails. The only thing we didn't like was that after the show there was a boring and small party, and at 11 a.m. everything ended, I would like to have a separate disco with a DJ like in other hotels) and so, everything is fine
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1
August 22
Greetings to all. I am a guest from Samarkand. I often visit Turkey..This time I visited the Mardan Palace Hotel in Antalya in July 2024. A large beautiful hotel with a gorgeous rich view of the territory and the sea. The Ottoman-style rooms are comfortable and quiet, the cuisine is plentiful and varied, there is a different menu every day, good animation, many pools, spas, various baths, good staff. Thank you for the good reception and rest from which I received a lot of positive emotions🥰😇
I recommend visiting the beautiful Titanik Mardan Palace Hotel 😊🔥
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3
November 23
Hello! THE SERVICE OF the Titanic Mardan Palace Hotel is simply EXCELLENT!! THE STAFF IS NO DIFFERENT FROM THE SERVICE, NAMELY VERY GOOD STAFF!!! THE FOOD IS VERY TASTY! I SPENT A VERY GOOD VACATION THERE!! THE ROOMS ARE GREAT!!! THE KITCHEN IS GREAT!! THE TERRITORY IS HUGE: Kids Club, water park, Mardan Bistro, ice cream, third restoraun AND BEACH!
AND ALSO VISIT THE TIMSHOW CHANNEL in Zen! THERE'S A NEW MUSIC VIDEO RECENTLY RELEASED!
THE HOTEL IS A CLASS AND ⭐️⭐️⭐️⭐️⭐️!!!
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July 30
Pros great theory, delicious varied food, very interesting entertainment program. A beautiful central building, I just didn't see the rest. Cons room service is a little lame, they settled in the room and there was dust, they cleaned every day, but they did not change towels as often as they do in such hotels, the spa was of course a little tired, cosmetic repairs were needed and there was very little to increase the interest of the staff in servicing it
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November 15
First time at the hotel. The huge territory is very green and well maintained. A large number of pools, the water is heated. There is a large water park. The beach is just amazing, there are a lot of sun loungers. There are free sun loungers at any time of the day. There are a lot of activities near the pools, stretching, yoga, aqua gymnastics, volleyball, darts. We had a rest in the highest class.
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May 31
I will give this hotel 5 stars. And also I will write the pros and cons of the hotel in my opinion.
Positive
This is, of course, the very look of the hotel, its interior. It is very impressive! Luxury and wealth, there are real doors, railings, furniture is natural wood, chandeliers, decor is all natural the hotel looks like a palace, and the staircase at the entrance is gorgeous, you can take cool photos.
The territory is huge, there are many pools, a children's water park, a good SPA area.
There are also several restaurants. The restaurants are located in a separate building on the territory, you can climb to the observation deck overlooking the Moscow Kremlin
Menu. The food is good, the dishes are quite varied. Fresh fruits and vegetables. Everything is fresh, I haven't seen anything stale. Alcohol and drinks are very high quality, it was surprising that not only cheap, but very high quality and expensive.
Happy birthday to me, very nice, thank you.
I would like to thank the photographer Kemal separately. Sociable, speaks Russian well, we bought a family photo shoot from him. Cool photos were left as a keepsake.
Minuses. We got a dirty room on arrival, it's unpleasant! We also noticed that grass grows on the marble staircase at the entrance to the hotel, it does not look well maintained, the sports ground is also dirty, there is garbage lying around.
There are no shops within walking distance, only if you take a taxi, taxis are expensive.
We had a rest at the end of April . By 10.00 am, all the sun loungers on the beach are occupied, but there are many paid 250 euros
Overall, I liked the hotel, I recommend it!
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3
November 17
I was out of season. November. For me, this is a great hotel for the off-season. The area is large, hiking is excellent. The indoor pool is large, heated a little less, but very good. The food is not bad. There are no frills at all, but it is delicious and nutritious. Alcoholic drinks did not come in . The animation was not met . But it wasn't a problem. I recommend the hotel out of season.
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October 13
The hotel is 5 with a minus. If you want a heavy suite, go here). It is expensive and rich. Gold will shake you for another couple of months)
The food is delicious. Diverse. At least three types of fish, several types of meat. Alcohol is on the level, especially if it's summer. There will be a blue label on the lobby bar. If winter is Maxim's usual chivas and black label.
At the beginning of the winter season, guinness was given at the lobi bar and beach bar, although it should no longer be there. There may have been remnants.
This hotel is a monument to Russian oligarchism. Expensive, beautiful, tasteless.
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3
May 12
We had a family vacation with teenagers of 14 years old at the end of April 2024. The hotel is beautiful, the golden palace style) lived in a two-storey family room. The room is already battered, but everything works - the bathrooms are in order, cosmetics are replenished on demand. The food in this hotel is normal, as in all the usual fives. That is, if you compare it with a Voyage, then the choice is certainly in his favor. Alcoholic drinks are good- there are a lot of bars, they try. It is possible to order by the code from the sunbeds. The sea was already warm - we were swimming. It says 26 degrees in the pool - we also swam. Foam peeling was done at the spa - $ 110. We took a bus to Antalya- Union Pay is not accepted, cash is also accepted, a taxi is $ 40 out of season. I liked the staff- they are very friendly, almost all speak Russian. If the price is adequate, it is definitely worth going to this hotel!!!
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September 21
Awesome hotel! The food is varied, lots of entertainment, evening program every day, children's room from morning to 00:00.
I counted 12 bars where they kindly offer any quality drinks .
The hotel is not new, but definitely worth the money
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November 19
We had a great rest! We went with children aged 11-13, who spent all day finding entertainment for themselves. We have vacationed in many countries, but this hotel has exceeded all our expectations! And the food !! For every taste, even children who are capricious in food ate with pleasure. In a word - gorgeous ! The service is as good as it gets. I highly recommend staying at this hotel
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February 15
Excellent food, drinks are all free, in any bar and on the beach, everything is European, except wine , but it is very decent, even at dinner they will bring you everything you ask for, except XO and certain vintage ones, they will also be brought for a fee, cleanliness is everywhere, waiters rustle trying to please , the plate will only empty immediately , the rooms are beautiful , lovers of simplicity will not like this design , a huge swimming pool , there is also an outdoor heated pool in the sauna area in winter , a DJ plays on the beach after lunch , classical music in the lobby every evening , we rested in winter for this I did not see everything , in the season there is a full house and a lot of entertainment , but also the price increases three times, I advise everyone a wonderful hotel for the whole family and couples in love.
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3
October 4
We traveled in October for 22 years. Great cuisine, service. And in the evening, discos, which are directly annealed.
We also visited Rixos in Antalya and kai Palazzo in Belek. In the evening, there is always live music in both hotels, but no one comes out to dance. It was boring.
Mardan is very different in this sense.
In a couple of days we will go back to Mardan. Because I want to return to it again.
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1
1
August 31
We rested for 10 days , it was our first visit to this hotel . The hotel is just super
I also can't help but mention the activity at the hotel.
I really liked the animators Mehmet and Veronica who played darts every day
And then we went to fly yoga to Dasha .
Every evening there were different discos with interesting dress codes
I will come again. And advise your friends
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1
July 1
We came from Russia with our families for the second year and every time like the first time everything is cool and the restaurant and the bar and every day different shows and of course the Teenage club and there such cool girls work every day they played darts won and gave a medal to everyone I advise this hotel
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3
April 30
honest assessment 4. the hotel is really chic, but. old, the rooms are not perfect, there are a lot of mini-fakaps that should not be in a hotel of this level (1.5-2 times more expensive than neighbors). a children's club, very modest in level, has something to compare it with. at the same time, the club building itself is normal. what surprised me was 1 warm pool in the spa area and that's it, only walruses climb into the rest. We had a rest at the end of April 2024.
regarding the fakaps, there is no cover in the fountain area, if a child's hat or ball flies away and it falls into this hole, there will be no child. The pier stairs are closed, the entrance from the pier is only at the paid areas.
there are also advantages, there are many of them, very good guest service, a lot of Russian-speaking workers, good food (but I wouldn't say that it's better than the other five)
animation is generally light, if not the season
Cleaning- if you are lucky and your schedule coincides with the cleaning, you are lucky.
In general, the hotel left a positive attitude, but next time, I would look at others, the WOW effect was only on the first day upon check-in.
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3
July 1
Starting in the summer of 2024, forget everything you've heard about Titanic Mardan Palace. Since 2024, this hotel has moved to a new page in its life, the words, amazing, magnificent, Luxury Hotel, no longer have anything to do with this hotel. Starting this year, the wild mode is turned on, saving on everything!
The room that we paid for belongs to the category of privileged, and has a certain status, but even this circumstance did not save us from unpleasant situations with the hotel.
1. Upon arrival, we found that the "non-smoking" room turned out to be very smoking, the stench was such that we had to stupidly ventilate it for three days so that we could stay in the bedroom.
2. Nutrition. If you have ever been to hotels in Turkey and enjoy not only the taste of food, but also its visually beautiful presentation, then forget it, it's not about
Titanic Mardan Palace, everything is different here now, it is a large dining room, with a lot of simple and tasteless food, and there is no need to talk about the beauty of serving, neither you, towers of fruits, nor fish on ice, nor figures, nor atmosphere. Everything is stupidly reduced to fast food, which has never happened in two weeks! It has not changed. There have never been king prawns, which always happens, even in more modest hotels, but what about shrimp, there is nothing marine here, in general, except over-dried, tasteless grilled fish (apparently the cheapest) and micro shrimps (also the cheapest), oh yes, once, they gave micro crayfish, also probably three rubles a bag))!
There are no Friday evenings, there are no barbecues on the street, there are no surprises from the chef. There is also no point in dressing for dinner, in general there is a dining room in which even tablecloths are missing on the table, but what is there, tablecloths, tables are old, of different sizes and colors, shifted hastily, noise, uproar, shouting, like at a bird market, and there is nothing for the eye to catch on, not at all for what?!!!
There is food on site, but even here everything is not so simple. During the day, there are only two Ala carte restaurants, on the street (which are free), one of them, pasta and pizza, the other burger and potatoes, with salad, as you understand, you will not take anything yourself, freely available, on the territory, everything is closed, from this or that, so that you, in no case (again out of economy), at least could not take something on your own, and suddenly you will take a lot)), you need to ask for everything and wait for it to be brought. Even fruits, you will not find freely available, all through requests to the waiter, that's such a saving. The grandmothers familiar to Turkey, baking tortillas on the street, are an unspeakable luxury for this hotel, so they are not here either. There are also Ala carte restaurants on site, but they are for money and only in the evening.
3. Service . Well, that one too, it's not that simple. Of course, the waiters and junior staff try their best, but for example, the mini-bar is not filled for two or three days, they excuse themselves as much as they can (again, I think out of economy, since the mini-bar was included in the room rate). It's a tin, but everything is paid for. Our room includes a turndown service, but we realized that nothing was happening, we are asking for help, the answer is surprising, but you are not asking!!! That's right, what you are supposed to and paid for, now you need to ask here. And sometimes, very much to ask))).We had a personal manager assigned to the room, but this is also a funny story, he did not solve anything, from the word at all, he just came and said we can't do anything, that's what it is. Remember this name, Ali, and know that this smiling guy is just for the furniture in the hotel, he's 0% useful. He and I tried to solve the problem of replacing the number, because of the smoke, so he tried to slip us a number under the word upgrade, worse and smaller in size. In one room, he stupidly locked one bedroom, and offered us a room in a truncated version, while convincing us that this is what upgrade is. And in the future, all our problems and requests, he didn't give a damn, I think he was very surprised at all, and in my opinion he was angry that he needed to do something for clients at all. Four days later, we completely forgot about his existence, and well, it was better for everyone. We turned to the hotel manager, named Zarina, for working with guests, we thought maybe even here, customers are treated differently, but she surprised us even more, says you forget that this hotel is a Luxury Hotel!!! Now it's just an ordinary five, of which there are a dime a dozen on the coast of Antalya, and our expectations are too high. I'm sorry, but where did these prices come from??? What are the prices and expectations, isn't that right?? At the front entrance, in vases where flowers, dry branches and gobies grew. The most boring evenings, everything repeats in a circle, the same thing, maybe two or three evenings looked decent (I mean performing on stage), the rest are cheap, worthless, dancing.(again, so as not to overpay) Eva Vlasova sang in the hotel next door, which is much more modest, Agutin sang somewhere, and we have dances of unknown people😉Saving on literally everything!!! In the evening, the waiter brought us drinks in plastic cups, we were surprised, but it was he who told us that this season is not what it used to be, now they save on everything!! In the afternoon, a bottle of champagne was brought to the pool, I will attach a photo, really from Moldova, and of the lowest quality, the swill is still there. How to react to this, I don't understand at all, to such an extent has everything become bad?
4. The beach. This is also😵💫. Imagine that only the left side of the pier was left for you and me (I mean for free). The pier itself and the right side, that's it!!!! paid cabins (from 150 to 180 euros per day), yes, you heard right, and the pier and the entire right side of it, everything is paid!!! And what about us, and we have the left side, a strip of 50 meters from the pier, to a large rampart of stone, which, by the way, separates us from a long navigable river. As you may have guessed, the sun beds are not located along the sea, but from the sea, deep into the hotel territory. To go to bed in the morning on the first or second line from the sea, please come early and take up the sun beds with a towel))) Just like in the good old days. In a word, friends, take my word for it, there is no point in overpaying for the Titanic Mardan Palace, all the "luxury" (very controversial and this is also for an amateur) of interiors is easily canceled, the attitude towards you and the rough uncovered, savings on everything, it is easy to find a 5-star hotel on the Turkish coast, with a higher level of comfort, quality of service and food, and of course for a lower price!!!Do not overpay friends. Have a good experience.
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April 28
We are relaxing here with our family! This is our second time at this hotel. We were very lucky with the weather . We took full advantage of the sea of 23 degrees, not heated by a huge pool of 23-25. Although the hotel has switched to a summer concept since April 1, do not believe it. Everything will be fully operational from May 1. These are evening shows in the amphitheater (today is April 28th and the stage is just being assembled), and food in the main restaurant. For 6 nights there was never any seafood (one evening there were small shrimps), red fish only for breakfast and one evening it was grilled. In general, the food is delicious, but not varied, repeated daily. I hope it will be different from May 1. Alcohol is only imported, cocktails are decent, bars on the territory and on the pier work perfectly. Both by the pool and on the beach, the entire range can be ordered by QR code. The territory is very beautiful and green. The rooms are nice, there is everything in the fridge, a kettle or coffee machine and Roberto Cavalli cosmetics. Assistants respond very quickly to any request. There are nuances in Alaskan restaurants. In the three that work during the day for lunch, the menu is almost the same. We had a great time, we were satisfied with the rest! We would like to wish every new guest of this hotel a wonderful holiday! The hotel was created with great love, it is in every detail! And we want to wish the staff good luck in their work and improve, try, save all the energy conceived by the founder of this palace.
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January 2
Oh! A gorgeous wonderful hotel! A huge well-groomed territory, a large selection of various food, for every taste, for any type of food! The staff is very caring and courteous. I had a room overlooking the pool, or rather, a long strip of pools with beautiful bridges and canals, almost Venice! The complex has detached houses with apartments, this is a big plus! Everything is well maintained, there are a lot of beautiful paintings in the rooms, in the lobby, in the corridors, in the SPA, in the windows! Live music in the evenings. The audience is very pleasant! I will definitely come back here!
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June 9
Top hotel! A beautiful, elegant, rich hotel! The territory is large and well thought out! Everything is located for convenience and comfort! The service is at the highest level! A fabulous place!
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July 9
Good evening! I am currently staying at this hotel. We were really looking forward to this trip with our family.... Upon arrival, we liked everything very much, but every day we realized that there was a but.....! The hotel is positioned as not just 5 stars)!!!!
I won't say that everything is terrible, but we won't come back here!!!!!!! For that kind of money, noooo! The hotel is practically full of foreigners (arrogant, dirty and shameless)! They drink and eat in the pool, they don't look after the children, and these children took everything from the bar (food, drinks in most cases end up in the pool)but when we saw a week later that the pool was not cleaned of the word at all (there are slippers, napkins, glasses, boiled eggs in it), that's when I realized that stop, plus it's wild for me when people swim in herds in the pool at one o'clock in the morning, the question is, where pool cleaning😂😂😂😂 . And the next day, and it was 7.07, they threw some kind of muck for a super huge pool to clean and then it started......people began to swim in green and yellow in the pool during cleaning and during the peak of the people at the pool😅😅😅😅
The organizational aspects are at zero and for me, for example, it is of great importance! Waiters do not always clean the tables quickly. In general, I can not say that it is not necessary to go, but for such money the service is not up to par! I immediately stipulate that it is not terrible, but there are nuances that are shocking
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1
October 13
The hotel is great.. Tonight is the deadline. They are fed on a solid 5 .Children of different ages have a lot to do. Special thanks for the bowling and billiards. Cocktails for all 200% . The alcohol card is very wide. We stayed 7 nights and never left the hotel!
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November 11
The hotel, the grounds and the food are gorgeous but took off the stars because of the staff and the hotel policy.The day before departure, when we were not there, we went into the room, rummaged in our suitcases and scattered everything, took all the shampoos with a minibar and left!Instead of rummaging through other people's things, it's better to learn how to wash rooms!The attitude towards Russians is just terrible on the part of some staff.There is also a good staff.For such a hotel, it's just a horror!The hotel saves on everything, all pools are cold!A couple of days ago I wanted to leave a good review, but it really pissed me off!The room has an old interior, the toilet is dirty.If you come here again, then only with your castle.Fountains are turned on every 3 days for 15 minutes .When leaving the hotel, make sure that there are no people sitting on the phone next to your room.When you're in the room, it feels like you're being bugged.The coffee machine is not working.
A few hours before departure, we went for a walk, 1 of us stayed in the free zone with our belongings.As soon as we left, 3 rats run in (1 black, apparently the cleaning administrator)they wanted to go rummage in the bags, but as soon as they saw 1 person from us, they immediately ran out.That's the service in a 5-star hotel.Good reviews were either left before 2018, or people who left good ones after were not in good hotels
Most likely it's not the fault of the hotel administration, but of these rats.Such employees should be fired!
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August 1
The hotel couldn't be better! He spent 2 weeks as a king surrounded by his family. We took the lake house. The room is large and beautiful. We arrived at about 8 p.m., the girls were presented with bouquets. We went to dinner, walked the first two days like a museum. The variety of food imagines. You don't have to go to the bar yourself, the waiter comes up and you place an order. The pier is wonderful, you can take photos at sunset. The large pool has a bar right in the water. In general, there is not enough to describe the hotel and the book. The best hotel in Turkey!
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August 9
My favorite hotel, for what a year our family has been vacationing there every summer. Entertainment for every taste, excellent food, nice, cozy rooms. I can't convey my love for the Titanic in words.
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July 22
We had a rest from July 5 to July 19, 2024.
The hotel is located in such a way that there is nothing at all nearby except the neighboring hotels. For such a small thing as buying a sand bucket for a child, take a taxi for $ 30,
The hotel looks rich, but...
everything is kind of tired, a little mossy.
The service seems to claim something, but in my opinion, they should be trained. The staff can easily get distracted when they say something to you, and in the middle of a sentence start a conversation with another guest, the restaurant is not aware of the rules of serving, cleaning the room somehow only for a bribe, without a "tip" they did not come to us for the first two days at all. They said that they did not have time, because the baby and I came for a quiet hour at 13.30. It's a nightmare, actually, in my understanding, I leave tips for cleaning at the end of my vacation, if I'm satisfied.
Very beautiful crystal chandeliers, sconces, but... half of the light bulbs are not lit, burned out and no one is in a hurry to change them.
In the toilet on the beach, the light turns on from the motion sensor, it is not adjusted. It turns off all the time, like at a disco.
The air conditioners are weak, sometimes they are turned off altogether.
It seems that they are saving money. There are a lot of staff, but...
you have to try to get some kind of service. Either she doesn't decide, then approach a colleague, then who told you this specifically.
The hotel's guests smoke a lot, there are no designated smoking areas.
There are a lot of bars and food outlets, but... the opening hours are inconvenient. In the lobby, the pastry shop works at the same time as the restaurant, in the evening there is nothing to drink tea with, only sugar. And all the cakes and sweets are no longer working.
There is a large restaurant, when we arrived, we were pleased with the huge selection of dishes. Of course, I didn't like everything, but the range is wide. But... it hasn't changed at all for 2 weeks. The restaurant itself is large, and you can hardly find a place. Everything is occupied. The waiters are in no hurry to clear the table. Drinks also have to wait, orders are often confused. I can't say anything about alcohol, I don't drink it.
There are several restaurants A La Cart, Italian is generally nonsense, not tasty. The fish shop is located in the basement, beautiful, large aquariums, so-so fish, grilled salmon half-burnt brought. The air conditioner was not working again, the manager said he had been complaining to his superiors for a long time. I recommend Asian. Delicious, interesting, beautiful.
I can't say anything about the pool, I don't go to the pool. Just that it's huge.
The water park is great, though only for children, but that's exactly what we needed. But here, of course, they are saving again, economists, damn them. It works from 10 to 12 and from 14 to 17. Why there are so few is unknown. The kids obviously don't have enough, they save, obviously. Did I come for a budget vacation or something? Do you feel sorry to turn on the water and pay the lifeguard for a few more hours?
By the way, work hours are easy, somehow they were closed 20 minutes earlier, somehow 5-10. It was a shame for my baby, she tried to wake up early in the afternoon to make it, she was in a hurry, but she managed to ride 2 times in total, I was incredibly angry.
But the beach is good. There are a lot of sun beds, there are always free ones. Comfortable, wide. I haven't seen any broken ones. There are refrigerators with water, a bar is open, you can order through a waiter. Towels are in the public domain, take as much as you want and when you want. But... walk to the beach 500 meters in the sun. If you go to the sea twice a day, that's 2!!!! kilometers.
I think that in hotels of this level there should be electric cars, scooters, etc.
The animation is located far from the main (sleeping) building, music and noise are almost inaudible, you can go to bed earlier and no one interferes.
I went to the SPA, there were no one-time items of clothing (panties, etc.), empty water bottles were lying in the steam room, they washed and did a good massage. A couch for relaxing between treatments in the hallway. The overall impression on the C-grade.
We had a late (17:00) check-out. Upon arrival, I asked for an extension of the room, they said that this could be resolved on the last day. Then I asked to book another night. I was promised. This is important to me, a 4-year-old child. I need to get some sleep before the long journey. On the day of departure, we were denied both the possibility of late check-out and the opportunity to get a room for another day. That's how we sat in the lobby for five hours.
By the way, there is no feedback form at the check-out, so no one is interested in your opinion here.
I DO NOT RECOMMEND THIS HOTEL TO ANYONE!!!!!!
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November 9
Hello, I will write what I wrote to the administration
We had a family vacation consisting of: husband, wife, child 2 and 8 years old.
Thanks for the rest👌
But, unfortunately, there are questions, namely:
The work of the reception
Feedback:
Upon arrival, we were told to wait, we waited, as we understood that check-in was later.
But then a man came up to my wife (I fell asleep too)He said he had to go somewhere else.
She told me.
Question: couldn't you have said that right away?
How is it to wake up the children? Should I move it somewhere? Can't this issue be solved right away?
Restaurants by the sea: almost always glasses with fingers.. always asking for disposable glasses is weird..
Otherwise, I liked everything, thank you
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November 3
A lot of questions! They settled into the corner room at the dump on the 1st floor (despite the fact that the newlyweds were promised a room of a higher category in general). OK, they didn't, no problem. There was a dirty toilet in the room) the bed was covered in crumbs, there was hair on the floor and in the bathroom, the sink was covered in spit from pasta. We went 2 times and had to call a cleaner and a person from the reception with us to poke a finger where to wash) tk, only the cherkash was removed the first time, sorry. Well, everything was washed in front of us already, the hair was cleaned, it was possible to move in normally. This is the only thing that overshadowed our honeymoon, because they don't go to the meeting
at all, everything is cool! Apart from the fact that every night the car was collecting garbage from the dump and buzzing, everything is cool on the territory, bars, food, breakfast-lunch-dinners, entertaining, everything is awesome. Desserts are a separate art form. Because I have been to Antalya 3 times for olin, I have something to compare it with, really, they feed very well. There is no seafood from the word at all, maximum pasta with seafood, but there is no such thing as eating shrimp or mussels cleanly, you could give it at least once a week😆 well, but I discovered mutton 🔥 before Mardan, I did not like it 🤢Every evening a show program, I think it's awesome to relax with children there, because there There are a lot of programs for children, but we were ourselves and adults have something to do. And another important nuance, It's a long way from Antalya, of course, it takes 1.5-2 hours by bus. Oh, and one more thing! We did not wait for the fountain, which is in front of the hotel😆 it is turned on 2 times a day for half an hour😆😆😆
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September 11
Oh, this famous Mardan. I always wanted to visit here on vacation, and not through the aisle, just to take a picture))
It's no secret that the hotel was in decline and closed. Now it is also felt, something is unfinished or has remained since the old days) The staff is friendly, always smiling. If something is wrong, they immediately react. Upon check-in, the Anatolian wing was abandoned, because there was a specific smell. Therefore, they moved to the European wing. The food is good, without any special frills. There are a lot of fruits. The pastry shop is just a miracle. Restaurant on the beach: good pizza, dumplings. Restaurant Stella: I fell in love with your French fries in spices and a burger)))
The animation is good, the shows that smoothly turn into parties. The animators are trying, well done!
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August 6
I rest for 9 days in a very good hotel, excellent food, clean beach, bars are open everywhere. I especially liked the darts game that Mehmet conducts
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August 24
I didn't like the hotel at all, as if time had stopped for this hotel 20 years ago, the service is not at all intrusive, you don't feel like a dear guest, the hotel has been in need of renovation for a long time, an elongated long but absolutely stupid territory, the pool is the largest, but the tiles at the bottom fell off, which is not acceptable at all, the fountain that takes watering the territory was almost open once in 10 days, the territory is full of cats and kittens who are hungry and even go into the dining room in search of food, honestly I have not seen this in any hotel , it is clear that there is no decent care and maintenance behind the hotel, the cuisine is very mediocre, there are no seafood , pastries apparently from frozen blanks , bread from the chairs in the restaurant are all dirty , as in the lobby , in general it was a disappointment of the year, I did not expect such service and management from a hotel with that name , the show is also about nothing , I have not seen such a disgrace for a long time ... I do not recommend this hotel for recreation
The rooms also do not monitor the condition of plumbing, furniture and textiles, everything is stained and the curtains are torn off (((
Sadly
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October 25, 2023
Very big beautiful hotel. High level of service. The rooms vary greatly in different parts of the hotel. There are already tired and awaiting repair, and there are more recent ones.
The mattresses are comfortable, the rooms are spacious. The cleaning is so-so. This is a rare case, but really, we found greasy spots on the table in our room when we checked in, as if we had spilled suntan oil. And no one wiped these stains for three days.
For food- everything is fine, the choice is great.
The beach is not close. The sun beds are comfortable, the towels are good. The entrance to the sea is smooth. The beach is not the biggest, but there was enough space for everyone.
Very large swimming pool.
In the evenings, interesting shows, of a high level. In particular, the Todes Ballet performed for one day.
After the show there is a disco on the territory of the beach restaurant. Different DJs play every day. The music is club music, not an 80's disco.😁 No noise is heard in the hotel. A good assortment of cocktails. Especially good cocktails in the lobby.
We were satisfied with the trip.
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August 24
The hotel is not new, but good, everything is in gold, palace style.But despite all inclusive, they are constantly trying to rip off money at a high price.Excursions are expensive , the service is lame for a hotel of this level , for example, you can wait half an hour for an order on the beach.the bars do not know any classic cocktails, such as mojitos or b52.they speak for a fee, although this is not on the menu in paid alcohol.when checking into the hotel, no one explains anything, do what you want for 6-7 hours (if you arrived in the morning)check-in at 14. The food is good.diverse.There are not many people in August .mostly families with children .in general, the service leaves much to be desired .the staff is generally inexperienced, there were cases that the tray was dropped) the territory is large, beautiful, but many things do not work, for example, a la carte restaurants
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August 30
The second time at the hotel, it got worse.
To be honest, there are no questions for employees, and there were not, maybe not always with a smile, but they try very hard to understand and help, even through the language barrier.
The grass on the beach became bald, although it was a whole canvas, free access to a la carte restaurants was removed, the interior in the rooms was quite tired in detail: rusty parts in the shower, non-washable plaque around the sink, we also got a curtain in the bathroom with large stains (which was replaced when handling, but it was impossible not to notice it perhaps I sincerely do not understand how it was possible to move into a room without hanging another one), the famous non-hot, non-warming specially imported sand, would you believe it, is hot!
Another interesting adjustment of the shower, you can feel like a sapper clearing a bomb, because while you set the water temperature to an acceptable temperature, you can be scalded with boiling water several times. On the beach, the situation is different, there, if you are not a walrus, accustomed to cold water, it will be difficult.
It was not possible to see the fountain working during this visit.
The taxi that is called from the reception does not correspond to the class of the hotel, everything is falling apart, the interior is tired and worn. Drivers try to charge more, referring to the fact that their services have become more expensive (but the refund is decided through the reception).
When we rented the room at 12 and wanted to change at 16, we were told that they did not have a separate room for changing clothes, please transfer to the toilet!
The performance program is of the same type, if you take up playing a shot game, drinking every day when girls in lingerie twerk on stage, you will have to drink almost every day. In this regard, we were in solidarity with the Arab family, who, it seems, did not watch a single performance to the end because of the vulgarity of the speakers. If you remove acrobats / circus performers, then dance numbers more often look like amateur performances, a la "my daughter-in-law / daughter is dancing there somewhere in the team, let them perform at the corporation." Acrobats / circus performers are also like amateurs, almost at every performance someone broke / fell, so they usually clapped loudest at failures to support than from surprise at talent. Before the start of the performances, while the people are gathering, they play the same slide show with a photo of the hotel, or better to say with the remnants of the former luxury of the hotel straight from 2009 + the program for the next day to the same track that hits the ears. (A couple of times there was a boring DJ set from different angles)
The guide confirmed that the hotel used to meet the high elite requirements, but now the level of service has dropped and pulls on a family semi-sanatorium.
We visit Turkey every year, in good expensive hotels, Titanic Mardan does not stand out in any way.
At the family council, it was decided that we would not return to this hotel anymore.
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July 4
Everything is beautiful, the territory is huge, each guest has a new show with different programs. The cuisine is very tasty and varied. I liked everything very much
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June 25
It's a good hotel, I liked everything about it.And the territory, and the spa, and the pool, and the beach.There is nothing to complain about.Oh, there is...It's a pity they don't bake gozleme on site, as in other hotels.Very good cosmetics in the rooms, the rooms themselves are decent.Attentive attitude towards tourists to everyone, although the hotel is very large.
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March 27
A delightful hotel, like in a fairy tale! The food is excellent- shrimps every day, mussels, fish is very tasty, fruits, vegetables, meat is varied, cakes are great! The pool is heated and indoor, too, there is a sauna, a hammam is super! We were on February 18, 2024.
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July 14
A small reminder for those who are going to relax at the Titanic Mardan palace. Be sure to greet the staff first, do it loudly and with a smile, and there is a small chance that someone will answer you, do not annoy the reception with questions, how do they know what customer orientation is. Tip immediately, without waiting for service, although this will not guarantee good service. Have fun with Moldovan champagne and bottled beer, and do not try to remind the bartender that he has a tap from a cold, draught one in front of his eyes. And remember that the hotel has difficulties and austerity mode is on, get into the situation and don't show off). Also, do not remember about the level of the hotel, it has changed, but no one has told you about it. I can't help but praise those 50% of people who didn't perceive dinner as something decent and didn't waste their energy on dressing up. I would like to sincerely thank the sea, it is amazing and many thanks to the owners of the hotel for allowing even those who did not buy a boar to swim in it. And for a small patch of free pier, thank you very much (the only place of descent into the water for ordinary people) and for framing the sea with rusty pillars, such beauty turned out...... And what a creative idea to divide a narrow strip of beach into "purse or life", because it is in the free part that you can swim in the sea closely with vacationers and thinking about not getting someone's foot in your eye, it's a lot of fun. I won't come to you anymore, I won't bother you.
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July 21
Nice interior ,clean pool,attentive staff,delicious food prepared by chef Dildora,I come to eat with pleasure, you'll lick your fingers
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October 17
We were at Maradan Palace in early October 2024, while the memories are fresh, I decided to leave a review.
This trip was special, I decided to celebrate my 30th birthday with my family. The last time I visited ol inclusive in Turkey was about 15 years ago, so I really wanted to return to that childhood atmosphere and live it again in adulthood))
In general, the hotel made a positive impression, beautiful interior, everything is expensive and rich, in gold and marble. But, unfortunately, on closer inspection, the shabby appearance of furniture items, tired plumbing, worn-out dishes. In principle, the hotel would probably fit the definition of "former luxury".
About the room and cleaning.
We lived in a family room, which consists of two separate rooms with their own bathrooms. There is one large balcony for both rooms. Each room has a bed (one large and 2 separate), a TV. There is one minibar, 1 beach bag and 6 hangers in the entire room. I mean, if you wanted, you still couldn't make 2 separate rooms, but you need to share everything in the family, especially if things are in short supply))
Even when checking in at the reception, it was said with a joyful look that we were very lucky to get such a room and it was supposedly an upgrade from the hotel. I wonder what a family room for 4 people looks like without an upgrade?
It is necessary to write about cleaning separately. It's sad, honestly. Tons of dust on the desktop (very beautiful!!) lamp, dust and dirt in the corners of the rooms. without quibbling and without looking for dust through a magnifying glass - this really catches the eye, and the hotel management needs to solve this problem promptly. The room is dirty.
Regarding personal hygiene items - maybe this is a trend of the last green years, and towels in 5-star hotels are no longer changed daily, as they take care of the environment? I don't know…
As for soaps and creams, they have also always been in short supply. Body milk was not initially prescribed and the situation did not change for several days. The same goes for the foot towel - it was in one bathroom, it was not put in the other. The situation changed when we called customer support on day 4 and asked to bring shower gel because it was over. The employee brought a bag of funds and literally dumped them on the bed, saying, fall over.
The same thing happened with towels-we asked for a small towel for our feet, in response they brought us a mountain and dumped it all in the sink. At first we didn't understand why there was a mountain of towels in the sink. In short, trash))
About the food at the Bosphorus restaurant
Very tasty, no complaints. Dinner is always varied, breakfast is great. The alcohol on site is the same everywhere, the wine for a Turkish hotel is normal, not terrible.
The service is also within the norm, in my opinion, the service is better in the on-site restaurants (Italian, Turkish, bistro - you can have lunch or snack there during the day). Probably because there are fewer visitors.
About the staff in general
The staff is overwhelmingly Russian-speaking. Kyrgyz and Kazakhs. Non-Russian speakers are Turks (but everyone understands the basic words, you can order in Russian everywhere, everyone will understand).
The staff is either excellent or terrible. Unfortunately, there was no option in the middle.
The staff is permanent, or just engaged - they try very hard - quickly, politely, sympathetically.
Seasonal people are disgusting. I got the impression that they came on vacation, and here I distract them with my orders. I would especially like to mention the lobby bar of the hotel and the Kyrgyz ladies working there. They did anything - they looked in the mirror, flirted with Turkish bartenders, listened to live music (by the way, amazing live music in the evenings at the hotel!!), but they just didn't work.
You could wait for a glass of wine for more than half an hour with almost no other visitors.
To a reasonable question, what is the problem - eyes rolled up and further service of our table was stopped in principle.
There is not much entertainment in the hotel in the evening to completely ignore the lobby bar with live music, so I had to go there. And the maintenance situation was repeated several times.
The hotel management, please pay attention to who you are hiring. The Kyrgyz lazy staff has a bad effect on the reputation of the hotel.
Pool/Beach
We recommend cleaning the pool well, obviously no one has washed the tiles for a long time. The seats around the pool bar leave much to be desired, you can't sit on them with a naked booty in a swimsuit - everything is covered in black.
The beach is small, but overall great, especially the pier. And by the way, the pier bar is a great service. There's a Turk working there "from the regular ones" - he's doing well.
Beach towels also add a pleasant note - in unlimited quantities, it seems even clean, you can change at will.
Regarding the reservation of sunbeds, everything is as it was 20 years ago. Everyone runs in the morning, at 8 a.m. there are no good places on the beach anymore. Towels are lying around unattended, no one cleans them, and the sun beds are occupied.
The scheme of ordering drinks by qr code directly to the sunbed is very convenient - for drunks and lazy))
The show program
Mostly invited dance/acrobatic groups, I wonder if you can keep yourself busy in the evening. Of course, I would like an evening of Turkish belly dancing, tarkan music and foam disco, as in childhood, but alas)) Maybe it's for the best that there is no such thing in the program anymore.
Birthday
Let's go to a meat restaurant, the cost is 45 euros per person, alcohol is paid separately if you order outside the ol inclusive card - it was worth it. This is the best solution, to reserve a place in a restaurant for others.
The compliment from the hotel is a cake and a bottle of sparkling wine (+2 plates and 2 glasses - and there were four of us). They brought it all in the morning, we put the cake and the bottle in the refrigerator and went to the beach. The family also decorated the room with the decor they brought with them.
When we returned from the beach, the glasses (2 pieces, clean) were taken away and the decor (our personal one) was also taken away. After 4!!! calls to customer support and after an hour and a half, glasses and decor were brought to us (got them out of the trash?!).
It should be noted that these ill-fated glasses (dirty with traces of lipstick) they stayed in our room for the next 3 days until our departure, and none of them dared to clean.
Sauna
We bought peeling and massage for ourselves at a "special price" of 100 euros - it's fine, the only thing that they tore off my skin and mole with coffee peeling on my back, but it healed by the time I left, it's not scary 🤷♀️
The overall impression is 3.5 out of 5. There are a lot of worthy moments. You can close your eyes to the wear and tear of the hotel, but the staff was sometimes very frustrating. And not so much slowness as rudeness.
I recommend not going in high season, because only then the price corresponds to the offered service, and there will be fewer seasonal staff, which mostly spoils the mood)
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