They sold a ticket, someone entered my ticket, accused me of leaking my ticket somewhere on the Internet or letting friends pass and said that they only sell "high-quality services". The support refused to help, they respond according to the script, no one will say the banal words "sorry". They redirect some people to solve problems not from the company . I don't know, but in my opinion, the scammers on kufara /avito respected me more. Don't buy tickets from them, vote with your wallet.
I bought a ticket for the concert Three days of rain on March 28. The tickets are fine. The only thing I didn't like was that the ticket seller doesn't know what the hall or the room where the concert took place looks like. I think you need to know this in order to explain to the buyer why the ticket prices are different.
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А
А
Level 9 Local Expert
November 10, 2024
I was unable to buy tickets through my personal account twice. Technical support offered to buy tickets without an account. The history in the personal account does not open: it gives an error as in the screenshot.
I bought tickets to the Bring Me The Horizon concert last year. The concert was postponed to this year, this year the concert was canceled. On March 3, 2022, an application for a refund was submitted, they were fed breakfast for three months and it is unknown how much more they would have been fed further. But as soon as I sent a written claim for a refund, the money was returned the next day. Without a claim, it is not known how much longer I would have waited for the money and whether I would have waited for it at all. Therefore, I advise everyone who has a similar situation to do the same, most likely it will significantly speed up the return. I do not recommend the company. One star, just because you can't put 0/5.
A fat minus, the money for Loboda's concert has not yet been refunded.
First, the correspondence, the request for documents, I sent everything, and today they write that they cannot return it to my card!like, come by yourself or give me a card of a friend in Belarus!
One divorce!why did they not initially indicate that they would not be able to return it?not citizens of the Russian Federation!***. I do not advise buying anything from them.
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Akkeliya
Level 5 Local Expert
May 21, 2024
I would put -5 stars. Even one star will be a lot for them. If there is a problem, they do not solve it, but they push the blame onto the injured person and do not return the money. NEVER MESS WITH THEM!
Everything is great. Today I arrived at Masherov 25 to return a ticket to the Slipknot concert. I wrote a statement and immediately received the money. No problem at all.
It's not even strange that all the reviews were deleted, because there was one negative. And so it turned out. The event was canceled, there was no warning anywhere, and then the money for the tickets had to be refunded for weeks. Communication is only via e-mail, and emails are answered every other time. As a result, a spoiled mood for many days. I will not apply there anymore and I do not advise anyone.
By default, the concert was canceled today on April 1 without specifying a reason. By contacting us via e-mail, we received a response to call the numbers on which the busy mode is set around the clock.A complete divorce for money, I will never use it again and I do not recommend it to anyone(
I'm waiting for a refund for the canceled concert for 3 weeks, they don't answer my emails, I can't get through on the phone. I hope they will return it)