The Ritz-Carlton
46 reviews
April 2
It was brilliant vacation - reception, service, rooms, location. One thing - it is better to have own car or car with driver to have vacation there.
1
October 29
I am writing only a personal opinion. This is a fabulous place. The hotel is for wealthy respectable people. Luxurious interior, well-trained, very attentive staff, excellent rooms. The house-keeping service cleans daily, changes linen and towels. Food for every taste, an abundance of fruits, sweets, drinks. The chef is a master of his craft. Water and ice cream are brought on the beach. Air conditioning is everywhere, excellent sound insulation. The audience is local Arabs, Germans, British, Spaniards. Africans are coming in. The main thing for me is that there are no drunken, smoking and swearing tribesmen. For this reason, I stopped going to Dubai, where there were a lot of such people, unfortunately. And here the cost of staying at the hotel cuts off such. That is, ladies come to the restaurant for dinner in long dresses, and not in wet swimsuits from the beach. The hotel values its reputation. If you are interested in shopping, then taxis are on duty at the entrance to the hotel. It takes 15 minutes to get to the Mall, an average of 35 AED. Actually, there is nothing to add. This is a great place to relax. I had a great pleasure. I hope to come here again.
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November 12
A good hotel for the money. It is a good one, not an excellent one. We had a standard room with a view of the pool. Positive: service, food (good breakfasts and restaurants on site),, good swimming pool.beautiful interior . The room has everything you need, including an iron. The air conditioner is quiet. What confused me: despite the fact that there are a lot of visitors from Russia, there is not a single TV channel in Russian, stupid plumbing (exhaust shower in the bathroom, a bunch of clever movements to turn on hot water, warm water in the toilet in the sink is only cold). Shower gels cannot be taken out (I was not going to, but the fact is) - a fine of 90 dirhams. The plumbing itself is worn out. The pool is good, and the canal next to it is dirty. I had to go to Sadiyat to go for a swim. Definitely not here with the kids.
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June 10
The best vacation!! Enjoy all the splendor of the Ritz Carlton 5* Abu Dhabi. If you want to take a break from the hustle and bustle, enjoy the best service, and enjoy a very tasty meal, come HERE! There were 12 days in May-June 2024. The weather is great, although the thermometer is 36-38C. The sea is shallow, but after 15 hours the tide is high and here too 5 stars. There is live music at the entrance to the hotel, the doorman will meet you and offer you dates with nuts, chocolates, cold water or tea (you can come and take it all day). Settling in autumn is fast. The rooms are large, bed linen is a pleasure, silk bathrobes, full cleaning 2 times a day, chocolate and fresh water and slippers at night, wooden toothbrushes, expensive soap cosmetics, water in glass, coffee, tea, milk, ironing board. A cooled pool, free sun beds, suntan products in the assortment are free of charge, they take care of you (lay towels, wipe glasses), at 10:00 they deliver free carbonated juice for free, water in a bucket with ice on the table by the sun beds (change as it melts) for free, children's sticks, mattresses, toys are all free- take it)), a zone for children under a large tent, there is always plenty of space - and most importantly, silence, no music, birdsong, and the noise of nature, like in PARADISE. The restaurant has silverware, French porcelain, a separate merit of the chief chef Vitaly Medvedev(Russian) - the ruins of seafood, fish, delicious salads, snacks, pizza, cheese, fish, berries, exotic fruits, freshly squeezed juices (5-7 types), pastries- everything you want and want, daily gastronomic mayhem ))). Special attention!!!!On Saturdays, an organized lunch from the chef (beau Monde arrives)- live music, my head is spinning from abundance and variety, oysters, foie gras, 50 varieties of cheese, sashimi, sushi, duck, steaks, 10 types of jamon, alcoholic drinks /cocktails, Japanese, Mexican, Italian cuisine, exotic fruits - you will only walk around the ruins for 30 minutes - aerobatics of Michelin cuisine. In the evening, to the room in the bar where the ice cream is 2 Glasses of wine. HEAVEN ON EARTH
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2
April 16
The location is quite good. There is a large mosque nearby. It has beautiful views. Nearby is the Oasis of Dignity memorial. Unfortunately, the "sea" is the Grand Canal. You can still swim in the morning. After lunch, the water goes out and the depth is knee-deep. There is a boat, you can ride on it or on a banana. A nice pool for adults and for children. The rooms are equipped with everything you need, cleaned daily, everything is clean. There is a kettle, a coffee machine. They bring chocolates. The food is decent. Breakfast is all inclusive, there is a choice. The dishes are quite tasty. The fruits were just not particularly ripe at the beginning of April. Lunch and dinner, if the system is all inclusive, must be reserved the day before. There are 3 restaurants available: Chinese, Lebanese and steakhouse. There's a menu for 235 dirhams per person. If you only have breakfast, then there are other restaurants and bars. The hotel itself is very beautiful, the staff is attentive. There are few Russian speakers. Taxi from the hotel at any time of the day. There is a wine and vodka shop with a wide selection on site.
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4
May 13
The hotel is great in everything!!!
All the staff are polite, attentive and always ready to help - doormen, concierges, managers, waiters, bartenders and even cleaners. A very beautiful foyer with fresh flowers and musical accompaniment on the piano. Spacious, clean rooms with a chic bathroom. In my opinion, a very comfortable mattress (moderately hard) and pillows are the key to a great sleep :)
Kitchen - for every taste or diet)) Only the RITZ has ever seen such a variety!
I already want to go back there again!
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3
April 10
A magnificent hotel! Excellent location (near the famous Sheikh Zayed Mosque), 20 minutes by taxi to the center, taxis are always available at the entrance to the hotel! Very tasty and varied breakfasts, lunches, dinners! Responsive and well-mannered staff! Clean pool, clean beach area, sun beds and towels are always available, always fresh!! A wonderful hotel that you want to return to!!! I highly recommend it.
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3
1
October 9
A wonderful hotel! The location is not very good, it is unpleasant to swim in the canal. But the staff is great. Food is a gastronomic paradise! Super! Every evening is a holiday! The chef is the best of all where we have been!
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March 10
We were here from March 3rd to 11th. The hotel is simply gorgeous! Very beautiful, magnificent. The eye rejoices wherever you look! The food is varied, everything is very tasty. Food for all tastes. Meat is different, fish is white, red, seafood, vegetables, fruits, desserts, and much more. The service is at the highest level! The rooms are gorgeous, the bed is snow-white. Anyway, I want to come back here.
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3
March 19
A premium hotel, no complaints. The staff and service are at the highest level, everything is so peaceful and in the style of luxury. We had a family vacation with our parents, everyone is happy. There is always a lifeguard in the pool, sunscreens are freely available, towels are available, on the sun beds.
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2
1
November 7
A magnificent hotel. Only a very huge one could be found a couple of kilometers every day just along the corridors.
The service is excellent, the rooms are in excellent condition, the food is great and varied.
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1
November 5
The hotel's service level is not higher than 4*
The reception staff is not friendly, after registration they did not even tell us about the hotel, where the restaurants are located and did not show anything at all((
My room was in a rather difficult location, in order to get to it, you need to transfer to 2 elevators
The room itself is clean and cozy, a lovely bed
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1
1
November 4
A great hotel with very friendly staff. Bed linen is changed every day, a great breakfast, a more modest choice for lunch and dinner, but you can always find something. I don't eat spicy and spiced food and this is always a problem for me. The hotel has a Russian chef and thanks to him for choosing without spices. There is a choice of three restaurants on HB, after the Lebanese we felt bad. Towels are laid on the beach and water is brought. I really liked the brunch from the chef.
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June 5
The Ritz is already very tired.
We haven't been lucky enough to be there yet after the floods.
Mosquitoes and those who poison them
Humidity, smell, etc.
I don't even want to comment on breakfast after Atlantis Dubai.
Who thinks that the presence of a canal somehow brings you closer to the sea -chase the thought. They didn't even wet their feet.
Pleasantly surprised:
1. Excellent pool by Abu Dhabi standards.
2. The presence of a cool pan-Asian restaurant.
3. Network service (except breakfast)
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2
February 27
A wonderful hotel!!!
Everything is organized at the highest level!
Very nice, clean, pool with warm water, clean water in the canal, polite staff!!
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1
November 29, 2022
We are resting now at the Ritz Hotel. Of course, you can't compare with a hotel in Moscow (the level is much higher in Moscow), but it's normal for Abu Dhabi. The lobby is beautiful, the rooms are very tired, the furniture is worn, the carpet is stained. In general, the staff is very polite, but without knowledge of English in this hotel it will be sooo difficult. Only foreigners have a rest and all the staff speaks broken English (mainly from India and the Philippines). I know English quite well, but sometimes I hardly understood "such" English. I was pleased that there was a girl Daria to clarify the needs of the guests, she was the only one who helped us with advice and solved some issues. For example, we gathered at the mosque, so she immediately brought me an abaya and a headscarf so that I would not buy or rent, advised a chic Saadiyat beach. The representative of the welcoming party (the guide) advised us terrible excursions. Distracted..... The food in the hotel is very good, of high quality. Quiet rest. Overall, a very good impression, everyone is trying to please. When you come to the beach or to the pool, they immediately prepare sun beds, bring towels, ice water, and ask what you need. The service is on top.But keep in mind if you come to one of the restaurants and order food with an unlimited amount of alcohol (we gave about $ 100 per person in a pan-Asian restaurant), then after one bottle they don't fit you anymore, one bottle is unlimited for them. Near the Sheikh's mosque , taxi right at the hotel, good beaches are also nearby (300 dirhams for two) . In Moscow, we were misled and told that we need to leave a deposit of 500 dirhams per day, in fact we left $ 40 per week. There is no up-to-date information on this hotel at all. Wi-Fi is good everywhere, even on the beach. Anyone who wants peace of mind will do.
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8
May 12
Everything is fine! In May 2024, the beach was closed, but there are pools and a shuttle service to Soul Beach was provided. I can put a solid five on the hotel.
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1
November 18, 2023
We rested in this hotel for the second time. Very satisfied. Good nutrition. Attentive staff. Special thanks to manager Dmitry Ilyin for feedback, his responsiveness and efficiency. We recommend the hotel!
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3
October 12
The service is perfect.
The food is amazing!
The sea and the beach are not there (
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1
April 16
The hotel is first-class, the cleaning, the food, everything is at the highest level. But there is no sea. Very small swimming area in the canal, suitable only for children
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1
May 6
A wonderful hotel!
Great location, very attentive staff, delicious food!
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3
July 10
Super quality service, excellent breakfasts.
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3
January 19
A great hotel, it's warmer on the canal than on the embankment, in winter you can warm up and sunbathe)) you can run around the mosque in the morning, the best rest in the territory of the medjab or something like that. Also on the territory of the hotels at the exit there is an excellent Spirits alcohol store, almost the best in Abu Dhabi
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3
November 1
Hotel for five+ Staff, rooms, grounds, pool, food!
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1
November 26, 2023
It's clean and cozy, but it's better to come in the fall or spring in the summer heat. The toilets are clean and the staff are polite.
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November 5
I liked everything very much thank you very much
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1
November 9, 2023
We came for the third time. And they were already disappointed at the check-in. Firstly, for the first time in three times, the child was not given a welcome gift. She was waiting for him and was upset. Secondly, the receptionist said that I had to pay extra for breakfast for my 5-year-old daughter and gave me to sign a paper that I agreed to pay 54 dirhams per day. When I checked my reservation with, it stated that breakfast for children under 6 years old is free. I had to write a complaint to the support service, they contacted the hotel and did not take money from me when I was evicted. But the sediment remained (( Thirdly, for the first time in our extensive practice of staying in 4-5 star hotels, we were not checked into the room at the prescribed 14:00. Tired from the road, we waited until 16:15, sitting on the sofa in the lobby. I met such a bad attitude towards regular customers at the 1+Star hotel in Divnomorsk near Gelendzhik, but there it is still a "Scoop service", But I did not expect this from a 5-star hotel.
Apparently, the hotel decided to cut costs to the maximum. Wi-Fi works disgusting! Good only in the rooms, on the beach and by the pool does not work at all. It's a shame for the Ritz.
The breakfasts are generally not bad, but they have not changed at all for 5 years, the mushrooms are not fresh, but canned (the first time we meet not fresh in a hotel of this level), tea and coffee were interrogated only twice in 7 days. There are no desserts at breakfast in principle. There are buns and waffles, everything. No cakes, no mousses, no cakes, nothing.
There were two dreary cakes in the Dolce Cafe all the days. There are also only three options available from the desserts listed in the menu in the lobby. In the Venetian village, the only delicious restaurant was closed - Lebanese, with a camel at the entrance ((
More sadness - the boat no longer goes to the other shore in the evenings. Besides the fact that it was an easy way to get to the market and restaurants on the opposite shore, it was also a great evening entertainment. Alas. As we were told, the hotel forbade the boat to dock at the pier. What stupidity! If you are afraid that all the guests will leave for dinner to other places, then they are leaving anyway. Only now by taxi.
We had a not very pleasant incident at the children's club. In the evening, the children watched a cartoon on the street and the staff did not see that the little boy had left. His father came for him, found the missing child and in a panic everyone was running around the territory in the dark and looking for the boy. With this approach, I would not advise leaving them children.
I was pleased with the staff, especially by the pool. The guys are trying, friendly and friendly. The pool is warm and clean. Delicious food in all restaurants, they cook well, there are no complaints. A great dinner in honor of my birthday, fully justified the high cost. There were lobsters, oysters, sashimi, rolls, a huge selection of cheeses, meat and sweets.
In general, in our opinion, the hotel is gradually deteriorating and it is unlikely that we will return again.
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3
2
December 4
A chic hotel with excellent cuisine!
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May 29
A very good hotel I recommend everything is very cool
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3
January 21
Amazing hotel, the highest level of service, we reached the white mosque in 7 minutes, the view from the room wow!!!!
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3
June 5, 2023
I liked the hotel, it has its own beach, good service, good food, it definitely deserves 5 stars for its money
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3
February 17
I didn't like the breakfasts. The restaurants that are included in the pension are not delicious!
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3
April 16
A chic hotel, it's a pity we were not lucky with the sea...
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3
January 7
A very nice hotel in a great location.
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3
November 6
The best hotel
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1
December 1, 2019
We stayed at this hotel from November 2 to November 9.We liked everything.The room is large and comfortable with a balcony, where our friends gathered in the evening.Great restaurant for breakfast, with great cuisine.Large swimming pools where both children and adults can swim.The guys at the pool keep order and the children in the pool.There are many places where you can have a snack and sunscreen and after it is / very nice.The kids club is great and the staff is attentive.Special thanks to the guy who speaks Russian at the reception / he helped a lot with a sick child and us with all our problems.Thanks to the manager /he congratulated me on the birthday cake and flowers.Great hotel and hopefully we'll be back.Thanks
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5
February 9
A great place to relax
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3
1
April 23
Very attentive staff
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2
February 4, 2019
Normal I want everything according to the standard. Quiet and calm, the beach on the canal - Like rivers and waves only from boats and boats. Pensioner's paradise, well, with kinders, you can if you don't leave the territory at all. And from Ferari Park and the airport nearby 50 a.e.d. by taxi (30 min)
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March 19, 2020
The hotel is good. The pool is large. There is no sea... puddle, strait.
There's nowhere to go... take a taxi and go wherever you want. Nearby is a huge famous beautiful mosque.
The hotel itself is on the level!
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3
April 11, 2019
Very poor nutrition! India Lebanon Asia!!! In general, the child has nothing to eat!!!!😡😡😡 and there is practically no Internet, even for 60 dirhams a day!!!!😡😡😡 Everything else is on the level!
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4
5
March 20, 2020
Very cool hotel, friendly and helpful staff!
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3
August 28, 2019
Very nice attentive service. You feel surrounded by attention and care.
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1
November 9, 2020
Very nice hotel
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3
March 21, 2020
There are no better hotels!
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3
February 8, 2019
Nice hotel!
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