The hotel is located in an ideal location for tourists. Here you will find the old town and a street with restaurants and fountain square and ATMs with banks. There is a stunning promenade with blooming baobabs nearby (yes, yes, this is not a joke). The hotel is clean, everything is cleaned, the staff is perfectly trained and speaks many languages. A small note-with a great kitchen, the prices are a little expensive, but this can be considered a mark-up on the service.
A magnificent hotel. The rooms are gorgeous, the lobby is very beautiful and the bar is great. The hotel is located in the heart of the city, close to all the main attractions. The staff will always help with any question. Organizes an excursion, recommends a restaurant.
A great hotel, I stayed here in April for a week. Excellent location, the main gate of the old town is no more than 100 m away. There are many shops, cafes, banks around. Very friendly receptionists at the reception - always with a smile and willingness to help in everything, Very cozy, atmospheric and spacious room on the 5th floor. There is everything you need: a spacious safe, kettle, bathrobes, slippers, and a good hair dryer. Huge bathroom (separate shower), 2 washbasins🙂very convenient in the morning, no need to wait your turn))) excellent breakfasts: helpful waiters, freshly squeezed juices (beetroot, carrot, apple), excellent yoghurts, make omelets of your choice, coffee. Live music on weekends.
A wonderful hotel with a memorable interior. Caring staff. Delicious breakfasts. Despite the location on a busy pedestrian street, there was no noise in the room at all. Suitable for stays with small children
We had a wonderful and memorable week in Baku. First we stayed in an apartment on airbnb. And it was a sad experience.
Then a few nights at the Fairmont Hotel. A decent chain hotel with a magnificent view.
And so we arrive at the Merchant Hotel for the last three days. We are greeted with sincere cordiality. It immediately feels like the guests are sincerely welcome here.
In general, Merchant is a small, authentic hotel in the very center. Everything is within walking distance. It is only necessary to leave the hotel:
On the left - 5 minutes and you are on the magnificent coastal boulevard. Evening walks along the Caspian Sea will remain in your heart forever!
On the right - 3 minutes to the main entrance to Icheri Sheher. Be sure to take a guide and immerse yourself in the history of Baku!
The hotel is very beautiful. It's expensive to make. It's very atmospheric. There is a Michelin-starred restaurant on the ground floor. The rooms are windowless, with blind windows and a balcony. If possible, take a room with a balcony. A cup of coffee on a cozy balcony above the bustle of the city delivers) The room has exquisite decoration. It's spacious. Everything you need is there. Thanks to the hotel for the wonderful memories!
PS. A few tips on Baku itself. Paying with dollars in the city is quite problematic, so plan your finances in advance. It is better to immediately change a small amount to manats at the airport, since the exchange rate is higher. By taxi and so on. Then the course is better in the city. By the way, the Merchant hotel is almost the only place where you can pay with dollars. The guys at the hotel helped solve everything. Special thanks for that! For Russians, install Uber Russia in advance. The transfer is 2-3 times more expensive. And the taxi itself in Baku is very cheap. The return transfer to the airport by Uber Black cost us 20 manats ($12-13).
I didn't like it:
Expensive breakfasts. 40 manats per person. Take the option of accommodation without breakfast. Fortunately, there are a lot of cafes of different kinds near the hotel. The guys from the hotel will guide you. The bar and room service were open until 12 a.m. Which, again, is compensated by the gastronomic surroundings of the hotel.
The building has a history, the interior is filled with aesthetics. The service is beyond praise. The breakfasts are delicious, albeit pompous. Choosing between other hotels of global chains, I am very glad that I chose this one. The center, the balcony, the atmosphere. I recommend it!
A very beautiful hotel in the center of Baku (near the old town and the maiden tower, from the windows of the upper floor there is a view of the flame towers), delicious breakfasts and polite, attentive staff
Expensive! But everything is new and beautiful! There is a chic street nearby with all the trendy delicious and beautiful restaurants. Novikov and the Cheese Factory are a 1-minute walk away.
A great hotel in the heart of the city. New, beautiful, clean, with excellent staff and delicious breakfasts. Spacious rooms, comfortable bed, nice things in the bathroom)
I fully support the current rating) because the main thing in the hospitality industry is to create a mood) and this hotel coped with this task at 5.0.) Special thanks to the reception and accommodation service - you guys are cool
The hotel is stylish, the location is great, the staff is wonderful. In the restaurant, the waiters are scattered, fussy, and often forget orders.
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Дмитрий Тимофеев
Level 21 Local Expert
May 23
A very cozy, modern and stylish hotel. The rooms are large, with a view from the window either on the street where cars drive, or on the pedestrian zone. There are rooms with large balconies, which are pleasant to sit on in the morning or evening.
There is an excellent restaurant in the lobby, with dishes of mainly European cuisine on the menu.
Great location. The staff is wonderful, everyone speaks Russian and English. The rooms are lovely, everything you need is available.
When I am still in Baku, I will definitely stay here again.
A good hotel, a good location to the historical center of the city, but in this regard there is a minus) noisy! On the one hand, the windows overlook a busy highway, on the other a pedestrian street with a bunch of coffee shops, buzzing until night!) The rooms are clean and interesting enough, but the hairdryer does not work in the bathroom!- for security reasons (so explained), so I had to look for an outlet and a mirror… It took me a while to figure out why the refrigerator wasn't working!.. it turns out that it also turns on only at the moment when you are in the room and inserted the card (In general, I recommend service, friendliness, breakfast is all on 4+
Great hotel. Very attentive, responsive staff. The location is just a bomb, everything is nearby, the transport interchange is convenient. The main attractions and the old town are just around the corner, as well as the embankment. The breakfasts are excellent, besides there are a lot of restaurants around. The rooms are comfortable, the order is perfect, the cleaning is quick and unobtrusive. I recommend.
If you come to Baku! Then just stay in this wonderful place! Very tasty and one of the most professional bartenders! Low bow to Tagrul and Kenan!
We will definitely come back to you! In this place, you can forget and move to other worlds🙏
Very dignified and comfortable. The location in the historical center, responsive, but not intrusive staff enhanced the good impressions of exploring Baku. Thanks!
I have traveled half the world, you will not find such a level of service anywhere. Very convenient location, beautiful and comfortable rooms, excellent work of the staff, I would like to mention the director of the restaurant Murad and the administrator Mushvik. Amazing service, delicious food, I will come here again.
Stayed here for a week. Great location and beautiful interior. I really liked the cuisine in the hotel restaurant. The staff helps to solve all the issues. Only positive impressions remained.
Wonderful hotel 🌟 location right near the "old town", near the embankment and many places where you can walk and have fun! The rooms are clean and tidy!
Очень понравился отель, персонал приветливый и дружелюбный, место - шикарное.
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В
Владимир
Level 4 Local Expert
March 1
A super hotel. I really liked it. First of all, of course, attention. They meet, tell, prompt. The buffet is small, but there is everything for every taste. The rooms are fresh and clean.
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Виталий Д.
Level 24 Local Expert
August 6, 2023
A top hotel, I am very satisfied, there are few rooms, respectively, there is no constant turnover of people, the restaurant on the 1st floor has very tasty food, very helpful polite staff and excellent location. Now I will always stay only here!
Nice hotel 5 minutes walk from the Old Town. The rooms are clean and bright , daily cleaning , change of towels , water , tea and coffee , modest breakfasts , friendly staff , live music in the bar on Fridays and Saturdays
The number one hotel in Baku!The service, rooms, loyalty and Caucasian hospitality of the staff and plus the location of the hotel are all just Agony)))
Friendly staff. Everything is clean. Great location!!!! The bartender was at 100 balls...pampered . Thanks to the Guide for the advice... everything is at an excellent level. Thanks to all the staff
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P
Pavel
Level 9 Local Expert
May 26
A decent hotel in a great location in the city center. Good-natured staff