The Grand Gloria Hotel
Directions
Sherif Khimshiashvili Street, 28
117 m
64 reviews
February 2
Украли все деньги из кошелька в спа комплексе. шкафчики на ключ не закрываются, за полтора часа все деньги украли. Крайне не рекомендую оставлять ценные вещи в этом комплексе.
Attention! In the spa complex of this hotel, in the locker room from the locker from the bag all the money was stolen. The lockers do not lock with a key, the contingent of visitors leaves much to be desired. The staff did not help in anything, the police opened a criminal case. Avoid this place.
January 9
The hotel's level is 4 stars.
On the positive side:
- location on the first line by the sea,
- modern interior and decoration,
- the rooms are clean and spacious,
- the staff is responsive (although not everyone speaks Russian, we have to have a dialogue in English),
- there is no casino in the hotel (as it turned out, this is a rarity for Batumi because neighboring Turkish residents like to come for a weekend and relax),
- there is a shopping center directly opposite in one minute on foot.
Now for the cons - significant and not so much:
- the variety of breakfast dishes and the quality of some of them leaves much to be desired. Unripe kiwis, dried curdled cottage cheese, and running out of coffee and juices require a little more control from the nutrition manager.;
- having a spa and pool is nice, but you need to clean the locker rooms more often - slippery tiles and humidity are constantly present. In principle, there are few lockers, and the indoor pool itself is designed for a comfortable stay, in my opinion, a maximum of 6 floating guests.;
- the limit on the number of free bottles of water per room is 0.5 per person. This rule is understandable for a three-star hotel, but not for a 5*. Such pettiness is simply disgusting.
- our company rented two different rooms - one had bathrobes and the other did not. This is the first time I've seen this! You have to ask to bring it.
- we always leave tea for the maids. However, there were stable problems with toilet paper and water - they did not update their supplies. I had to call the reception and ask. After the request, they were regularly brought.
In general, if you don't find fault with the food, don't set yourself up for going to the pool, and don't worry about having to call and ask for something, then it's quite a good place to relax.
See original · Русский
September 15, 2024
The hotel is located on the first coastline, which is its big plus. You can walk to the sea, swim and return to the hotel. From the window there is a beautiful view of the sea, the embankment, the sunset. The staff is quite responsive. Cleaning is not very good. Often something is not reported in the room, glasses, towels, bathrobes, tea, toilet paper, shampoos. Breakfast does not always include fresh vegetables and fruits, cherished cheeses and meat. There is a lot of mold in the bathroom. The pool is very cold outside. After the rain, there is a large accumulation of water on the floor around the pool, apparently poor drainage. Tiles are torn off in some places in the indoor pool. It can be seen that there is an overabundance of chlorine. The advantage of the hotel is the availability of underground Parking. If you carry out a small cosmetic repair, it will be a great hotel
See original · Русский
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