The airport has definitely improved!
All terminals !!!
A cafe appeared on the second floor!
I don't know the quality of the food, but I've heard from reviews that everything is comfortable!)))
I recommend it!
On 07/26.23, I was supposed to take off on the Ust-Kamenogorsk-Almaty flight. The plane from Almaty, which was supposed to take us, landed an hour before our departure. But there was no information before the scheduled departure time.
And only when everyone started to get indignant, an airport representative came and announced that the plane was in trouble and in the evening we would be provided with another liner.
Everyone was crammed into a small waiting room where the air conditioner was NOT working!!!
And the representatives of the airline did not say anything at all for a long time and did not react. And only after our indignation and demands, they distributed water and small sandwiches!
Most of all, the silence of the airline and the non-working air conditioning at the airport are outraged.
There are not enough cafes in the departure area in case of a long wait for boarding. There is always an unpleasant smell of sewage in the arrival area, which has appeared since the launch of the terminal. I am ashamed in front of the guests of the city.
During the period of three months, she stayed as a passenger of Air Astana company-she arrived at Almaty airport and flew out of this airport.I felt order and comfort everywhere, kindness and attentiveness of all the staff, starting from check-in and ending with boarding the plane.
There is a long wait, flights are constantly postponed, check-in is only for one flight, until the plane is sent, check-in is not scheduled for another. One cafe and the price is really sky-high.
It is not a very convenient terminal for transit passengers. It would be great like at Seoul airport, a closed area with reclining chairs, reclining chairs with sockets for charging phones, a cooler with water.
Good service. Of the disadvantages, there is one toilet in the registration area . In the departure area, coffee machines work only with small bills. The cafe in the Reception Area service is slow
The terminal should become more spacious and spacious, the cafe and coffee shop should be open at least from seven in the morning and have air conditioning. And the terminal staff are decent people.
Convenient location , a separate terminal for arrivals , and a poured , beautiful entrance made of luminous arches
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Anonymous review
July 1, 2022
Everything is fine, but the only thing is, upon arrival, you must immediately look for a taxi, otherwise you risk getting stuck. There are few taxi drivers