Good company. The staff is polite and helpful. They are engaged in the maintenance of gas equipment. The work is done efficiently and on time. When servicing, all necessary documents are drawn up. The head of this company is just a good and honest person.
Unpleasant staff! There is a feeling that the fewer customers a company has, the more they get paid. I came to sign a contract, the girl was unfriendly, and personal matters were discussed with me, who would be lucky with whom and where, and who had what kind of relationship with whom, as well as upon termination of the contract, I asked them a question in Viber about what was needed to terminate the contract, they did not answer me, and when I already called them, I was told that a termination letter had already been sent. That is, they did not even confirm the termination either verbally or in writing, and it turns out that they terminated the contract without my consent! They don't even care why it was terminated. Well, this
I strongly advise against it
The company is just great. Everything is at the highest level. We had a boiler replacement, they suggested what was needed, what documents, where to apply, and helped with the choice of a boiler. They also install and you can sign a service contract. Therefore, I recommend it to everyone, you will not regret it.
I didn't like the attitude towards the client. Boorish behavior and incompetence in relation to the questions asked. An arrogant attitude.
I DO NOT RECOMMEND IT FOR POSTING!!!
The company promised to take over the gas boiler for maintenance, and an agreement was signed. However, during the commissioning of the boiler, with representatives of the Gomelgaz division, an employee
The operator who takes orders by phone is quite polite. But the employee who came to check the chimney and vent channels behaved extremely tactlessly and incorrectly. At first, he began to scold me that I didn't leave the gate open for him, then in general there was a continuous rudeness. I expected that an adequate specialist who understands his business would come, correctly point out the shortcomings and, if not immediately, then after correcting the shortcomings, issue an inspection report. And it turned out that from the very moment of his arrival, the conversation absolutely did not stick and ended with the fact that I refused his services
Very friendly call reception operators. They will always listen carefully, if necessary, give advice. On the part of specialists, they are erudite masters who fully master their specialty. They will always explain the reasons and give advice.
Violation of ethics on the part of an employee: maintenance of the boiler began with a claim that there was no elevator in the house, and after that, he decided to call a pet, which left an extremely negative impression of the service.
On the Alfa-color 24ZP catel (bought from the same company), they did NOT sell a WORKER!!! the valve ZC TOLLI 101. They could not return the money, allegedly there is no cash register and wait? Despite the fact that before that I called a representative of this company Dmitry Yakovlevich, who after my arrival at the office said that he personally did not take money from me and it is necessary to deal with the one who took the payment. The attitude towards customers is disgusting.