I liked the good hotel, of course the breakfasts are not fire, but for your money it's what you need.
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Валерий Net
Level 7 Local Expert
December 8, 2024
We ordered a room with breakfast. It is difficult to call it breakfast according to the cooking method (2 eggs fried to a crisp and two sausages fried even harder), a slice of cheese, tea.
The room is clean, bed linen and towels are fine. But I put 2 for the toiletries. When brushing teeth from a disposable set, you could go to the "other world"! The bristles of the brush fly out like a spring, moreover, they got into my throat, causing not the most "good" reflex! To enter the shower stall is a quest. One door doesn't open, you have to squeeze through the second one!
A star for the location, a star for breakfast (not a buffet, but delicious and you can eat), a star for cleanliness.
The furniture is old, the wind howled through the windows (very loudly), wait for hot water for 3-5 minutes, and there is not even a water cooler on the floor... Otherwise fine.
Excellent price/quality ratio.
I was on a business trip. The room for one is medium in size, but everything is convenient and functional. The repair is normal, but there is a kotsky. On furniture, tiles. The photos on the site match. I recommend it to rational travelers.
The rooms are terrible, the walls are made of drywall, the shower cabin is clogged, even calling a plumber did not help. We can say thank you to the hostess of the cafe Naila, everything is delicious and customer-oriented.
It's not a hotel, it's a flophouse. We checked in at 7 am, only from the plane, from the Russian Federation, there is no drinking water in the room, on the floor too, we asked for a bottle of water, because we didn't even have time to exchange currency. They refused. We waited until the dining room opens (where breakfast is served, by the look of what we didn't eat at another hotel on the buffet, cold, cold, in general, tin), asked for water, they poured us a decanter, they weren't allowed to take it to the room. Then in the evening, after working, we went to the store, bought ice cream in a plastic cup, returned to the "hotel", of course there are no spoons in the room, asked the administrator for spoons from the bar-they refused. They said there was no access to the bar. Then they called someone, they also said-no spoons. We went up to the room, we call the bar, they say, give me spoons, eat ice cream-refusal. We say, we'll go down right now, we'll eat with you, the answer is: "we need to coordinate"! We ask "with whom?" "With the authorities," they answer. We were completely shocked. I travel a lot on business trips and travel, but this is the first time I see such an attitude. I do not recommend this hut to anyone. They told their colleagues from Petropavlovsk where they were staying, they laughed for a long time, saying that cockroaches used to walk there in droves. In general, horror! The management of this place of stay, pay attention to what is going on with you.
When we arrived in Astana, it was raining there. And the windows in the room we were staying in were leaking. In general, if you are not particularly in the room, it will do. We were also provided with food, because we went as part of a tour group, the waiters are very polite, the food is delicious.
I noticed that there are many complaints in the reviews, they say, the room is like from the USSR, the room is super hot (yes, it is, I recommend airing once an hour in the evening for 5 minutes) and so on. I came for 5 days, I liked everything in general. The bed is comfortable, the shower is in order (except for the smell of cigarettes, probably the only direct disadvantage) The breakfasts are delicious, both English and porridge. Astana itself is a very beautiful city, who will be, I recommend the national museum, the main malls, and just walk along the streets, in the evening it is especially beautiful (and if you are a fan of temperatures -20 -25 you will definitely go)
As well as the restaurant "Food of the City", if you want to eat inexpensive homemade food - you go there
There was water running in the shower. I didn't care which hotel it was, as long as it was close to the consulate. Overall, it is warm. She lived on the 4th floor with a view of the city. I liked the fact that the room was cleaned every day, towels were changed and soap accessories were updated. There is also a bar in the room, and a restaurant nearby. It is very comfortable. Very low price for a room in the city center. That's why everything was fine with me.
We stayed at the Tengri Hotel for one night in November. Wonderful hotel, clean, comfortable, friendly staff, convenient location, pleasant impressions, I recommend.
In terms of price-quality ratio, Olin is one of the best hotels. The rooms are always clean, but there are minor flaws, for example, there may not be shower brackets or a part-time soap in the shower stall. The food is always fresh and cooked to order, i.e. you can call and cook in 20 minutes, the location is convenient, there is a small parking lot. The linen is always clean, the beds are soft, odorless. In general, a good place for its price.
Economy class rooms. The food is of high quality. The staff is helpful and friendly. The room has a TV, a minibar, you can ask for an iron, a kettle. There is a shower cabin. There is an air conditioner, but it didn't work well. I couldn't cope.
The hotel leaves much to be desired in all respects. The hotel sells rooms with double beds, which they don't have at all. They showed me four rooms, but they couldn't find a single double bed, although I had a double booked. You will get either a single or 1.5 double bed, or two single beds that will just stand side by side, and they will be covered with two mattresses and a common sheet, respectively, at night you will fall into the joint between the mattresses.
The furniture in the rooms is frankly old with numerous chips and cracks. Design from the 90s or early 2000s.
There is a mini-safe in the closet, in which you can only put something very small, but there is no point in this, since the safe is not fixed in any way. Management probably knows what its purpose is.
The quality of the cleaning leaves much to be desired. In the room that was originally assigned to me, there was a layer of dirt on the bedside table. The bedspread was so dirty that it was just unpleasant to touch it.
The bathroom has a shower cabin. Shampoo and shower gel in disposable bags. The sink drain was broken and represented a through hole.
The corridors were just a dump of old furniture and linen. I do not know how the hotel is not fined by the fire services, but besides the fact that it looks disgusting, it is also not safe in emergency situations.
Breakfasts are generally something with something. Firstly, the hotel is ready to offer breakfast only from 8 am. And the composition of the breakfast is simply amazing: egg, sausage, melted cheese, a piece of white bread, ketchup and 1 tea bag. Kettles are not provided in the rooms, but since I was not satisfied with the option of serving breakfast at 8 a.m., they brought me a personal kettle, which, unfortunately, was also dirty.
The hotel staff corresponded to the general atmosphere of the establishment and were completely indifferent.
I do not know where those who left positive reviews about this hotel lived before, but such an ugly hotel really still needs to be searched. According to the employees, this wonderful place is managed by a manager named Olga.
What can I say. It really needs talent to bring the hotel to this state.
Rooms with broken tiles in the shower, with old furniture, breakfast without culinary delights. There is a shopping mall nearby within a 5-minute walk. Not far from fixprice, kfc. The center is about 5km away.
An excellent hotel for a very modest cost of accommodation. Great view of the main sights of the city (we were on the 4th floor). Convenient location. Meals are not included in the price, but there is an excellent and inexpensive restaurant downstairs with national dishes on the menu.
The hotel is acceptable for accommodation. Cleaning was carried out by perseverance, but also not always - "we do not have time." The handle of the door in the room fell off, a locksmith came, screwed it down, and it fell off again :) The staff smokes outside the hotel. I arrived with a bicycle (which was agreed in advance with the hotel), however, there was dissatisfied grumbling from the reception and the guard. They threw away my bike transport box without my knowledge (!) I think this is unacceptable! I'll give you two stars for that.
The hotel does not pull at three stars at all. The rooms are old, battered, not neat. The restaurant is more like a dining room, dirty, the chairs are stained with stains. The set breakfast began to thin out with the increase in guests,
The rooms are super, the service is top level, clean,the food is delicious, the staff is polite,the breakfasts are delicious, the location is convenient, the beds are comfortable, I wish you success and development.
Good evening! The hotel is cozy, corresponds to the price, there are flaws, the shower and sink faucet were not fixed in the room, they reacted instantly, fixed everything. The staff is very friendly. We didn't have breakfast, but they made us delicious coffee, thank you..💐💐💐
Very clean, responsive staff, there are remnants of former luxury in the room: furniture and plumbing are functioning, but all with traces of long-term operation: large chips on the furniture, the hose on the shower is leaking, the shower cabin closes, but the door is wedged. The breakfasts are delicious, but the portions are small. In general, you can live, and live well.
Generally acceptable. There were three days. The iron was given as requested. Cleaning was offered, but we refused. The furniture stock is old, but the mattresses are comfortable, we slept well. The only thing is that we forgot about our paid breakfast on Sunday. And we got a half-breakfast)
The staff is polite, everyone is friendly. We liked it
0 stars, just 0000000000. Even if we consider that this hotel is in the 3-star price category, this is not the case. I spent the night at this hotel from 02/23/23 to 02/24.23. Firstly, the elevator lives its own life. Secondly, the window in the room did not close completely, I had to hang a small blanket to somehow block the air flow, or rather the wind coming from the window. But he did not help either, he spent the night at this hotel because there was a transfer, but he did not learn how to sleep because of the hum of the wind coming through the window.
I strongly do not recommend this hotel, especially above the 4th floor.
I've seen a lot of hotels, but this one is something incredible. All the problems that you can meet in hotels are collected here. Combo! Even despite the price, this place is terrible.
1. Upon entering, you are greeted by a terrible smell of fried food (either meat or meat pies)
2. Strangely, the same smell was in the bathroom in the room already on the 6th floor
3. Wi-Fi? We can say that he is not there. It does not work, and if you work it is extremely slow. In this hotel, you can forget about video conferences.
4. It blows in the windows. It doesn't just blow through a crack, but blows with a whistle, in windy weather it can last all night.
5. The service is somewhere at zero, they can't provide a fork to the room, eat with your hands
And I'm not saying that the rooms are old and not fresh. For a low room price, this is tolerable if everything else is fine.
Think about it. Overpay 20% for a normal hotel.
Breakfast included, questionable breakfast. It's the same thing every day. Porridge, sausages with fried or boiled egg. 3 slices of cucumber and 3 slices of tomato. A piece of sponge cake more like a cracker. Only porridge is served hot, the rest is ice cold from the refrigerator. Once they served the dish all cherished as if it was already a couple of days old. The hotel was paid for by the company at the time of obtaining an American visa, he would never have rented such a hotel himself. The room looks more like a roadside hotel on the highway.
The hotel is nice, but I was not in the rooms themselves. She worked on the second and third floors of this building. It's cozy and warm inside. The elevator and stairwells are convenient. However, the toilets are not very good there. On the ground floor there is a friendly staff, you can buy delicious coffee. Also on the ground floor there is a beautiful, restrained interior. Negotiations are often held there and I often met foreigners there :)
The hotel itself is not bad, the rooms are clean, everything matches the description. There is a cafe (dining room) at the hotel, the food in it is the simplest and not expensive, the tables are round and large, it is not convenient to sit behind them, the tables do not seem to wipe the surface after eating, the cutlery is also not very clean (there was a sticky layer, as from old fat).
The room is clean, the staff is polite, the air conditioning was present, a good view of the center. Breakfast is like everywhere else. In general, the room is worth the money.
Excellent value for money. I liked it, there are equipped smoking rooms on the floors, on the balconies. The prices for the lobby are reasonable, the rooms are rated at the stated stars. Nice staff.
I can say that the hotel is not a bad one for this money, everything is clean, the breakfast is fully good if you are not on a group tour, because it is difficult to eat what group tourists were fed, but nothing special
I can't say anything bad about the Tengri hotel, the rooms are clean, cleaned every day, the pastel linen is clean and fresh, there is an elevator ...!
Stayed for one night, overall a pleasant experience. The receptionist quickly checked in, despite the fact that I arrived much earlier. The room is clean, the bed is made, it is warm, the plumbing is in good order, the toiletries are in place. I couldn't appreciate the breakfasts because I left early. I would have settled here a second time, perhaps yes.
There is no hot water. The room is cold until you turn on the heater. There is no free water, I wanted to wash down a pill - I gave 600 tenge at the reception.
Guys, who writes these 5-star reviews? This is probably the shittiest hotel I've ever been to. No one has touched the rooms since the 90s, all the furniture is old, the shower cabin does not close completely, the toilet is not fixed, the windows whistle in strong winds. The fact that everything is broken is nothing to say.
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Show business's response
Настя
Level 9 Local Expert
January 6, 2023
It's a very good hotel for a threesome. The staff is polite, the rooms are clean and cozy. The heating is really hot. It is conveniently located. There is a cafe, the food is pretty good, but they served us Sooo long. Someone didn't even have enough salad.