Remote service for entities with installed app/no web interface
Internet acquiring
ATM
Identification
Additional features:payments to charities, payment of commercial tv, payment of fines stsi, payment of education, payment of communal services, payment of cellular communication, payment of internet access, payment of phone
Payment method:cash, bank transfer, installment, cashless payment, making a loan
Good afternoon! I am very unhappy with your Bank in the city of Samarkand! I haven't been able to get my money since yesterday. Bank employees don't know how to handle clients, so I don't understand why you pay such employees.
I called Tashkent, they served me very well and said we will solve the problem. And after that, they immediately called me back From the city of Samarkand and started rude "What, Why, what should I do" and immediately hung up. Animals that grew up on a farm don't know how to treat a customer with basic respect. I ask you to take measures with the staff, as their attitude has had a very detrimental effect on my understanding of your bank!
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Show business's response
Bahodir
Level 10 Local Expert
May 15
I want to leave a review about my visit to Tengebank today. Unfortunately, I was extremely dissatisfied with the level of organization within the department.
The reception couldn't clearly figure out where to contact with my question — they first sent me to the operator, the operator sent me to the 3rd floor, where I was returned to the reception again. As a result, it turned out that the right specialist was not in place at all.
This approach to customer service is only disappointing. I hope the management will take measures and establish internal communication so as not to waste people's time.