TehnoZoo
67 reviews
December 1, 2024
Read to anyone who wants to understand what this so-called "service" is capable of. In short: I do not advise anyone to get involved of their own free will. I handed over the grinder for warranty diagnostics and subsequent repairs, after it failed after about 4 months from the date of purchase. They were listed as an official service center in the warranty book. As a result, they said that it was a non-warranty case. The main pair of gears collapsed. Repair of 100 rubles. I agreed. I didn't pay right away, I was busy at work. After about 2-3 months, when I got around to doing it, I ask again if the account is still relevant. They answer that they are no longer there, they cannot fix it, there are no spare parts. And if they do, then the repair will come out as a new Bulgarian. Well, I refuse to repair it. I ask you to transfer it at least back then, because there is a good proven service near the house, where I have repaired the power tool more than once. They have been transmitting it for 2 months now, they all come up with excuses and feed them breakfast. Along the way, the donor was dismantled a long time ago. Well, or lost. Is it difficult to say in a human way, to agree on some kind of compensation, since you can't return my thing so that I don't waste either my time or yours? I will write a pre-trial one to begin with. For it is generally unclear how any human conversation can be conducted with such a desk...
See original · Русский
January 15
Dear service! Why don't you give a damn about people? You received a Daewoo Power DAW 550 high-pressure washer from the 21st century, which was turned on once and the high-pressure hose leaked, you held the sink for more than two weeks and transferred it to the 21st century.I received it and was, to put it mildly, discouraged when I received it and saw an old hose at the sink. the guys from the 21st century said check it and if anything is wrong, take it back. When I get home, I turn it on and it's leaking again. My wife dialed your master who was watching it, his last name is in the act, I will not cover it., who said that the sink is working properly. The sink went to you again. Dear masters, why do you give a damn about your work and your client?I didn 't ask to sort out the engine in it , but asked to inspect the high-pressure hose , where the factory defect is .It's not like a 5-ruble light bulb, a car wash costs money, and the bank already needs to make a contribution, so maybe you'll do it because of your negligence.?Don't you want to? I am attaching a photo where, according to the conclusion of the master, the sink is serviceable and no defects have been found.
See original · Русский
January 6
Under no circumstances should you apply here under any pretext.
Unfortunately, they turned out to be "like" bort officials.
I handed over the steamer under the bort 2500 warranty. They pulled the rubber for about a month, then issued a conclusion that it did not work due to scale (I think they concluded by unscrewing the drain plug). Verdict, replacement of the heating element, provided that the new steamer was bought for 530 rubles, and 486 rubles were requested for repairs. I refused to repair it, I took everything apart at home, the reason turned out to be trivial, the thermal fuse burned out, the cost of its 3 rubles in the most expensive store,
From which I conclude that the steamer was not even opened in the sc.
I don't advise anyone else to set foot here anymore, save your time and money.
See original · Русский
September 28, 2024
The service center. Interestingly, there are parts available for very rare types of models. Very cheap diagnostics, work with legal and physical persons.faces. It is located in the basement on the back side of the building, the entrance between the parking lots. High-quality work
See original · Русский
August 30, 2024
Boorish staff. Instead of warranty repair of the trimmer (it loses power after 2 minutes of operation and then turns off, for 3-4 hours), it was kept for the maximum time and returned with a note of malfunction not detected. And so 3 times. They refuse to turn on the check on the spot. The client was not invited to the inspection in the presence of the client. Although this requirement was voiced.
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3
September 30, 2024
We were repairing an old Efco chainsaw. She started up and went deaf. They said the spark plug was defective and needed to be replaced. The repair took about 2 weeks. They took it away, they started it with us, everything is OK. We were satisfied, the man in the window also advised us to replace the tire and said which one is better to buy. As many people write here, they did not encounter any negativity. Thank you, we will contact you again.
See original · Русский
May 2, 2024
I purchased a chainsaw in the mainland huter bs-52m.
The oil for lubricating the chain flowed very strongly both during operation and when the engine was not running. The oil ran out faster than the fuel mixture, while the chain was poorly lubricated and simply leaked out.
We sent the saw under warranty to this service center, wiped it all out and calculated it
Then a call from the info center, your saw is working properly, everything is working, I take the number of the service center, I call here, they rudely answer me, they all flow here such a pump.
The saw was returned from the service center in terrible condition, everything is in oil, the box is in oil, the complete tool is in oil, the instructions and the warranty card are in oil.
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4
September 12, 2024
On the phone, a friend was told that we would fix it, there were a lot of spare parts.... I brought the tool, but there are no spare parts and it is not known when they will be.
It is not easy to find a company. For some reason, hanging guide signs is not an option...
See original · Русский
January 28
HORNS AND HOOF Company
They extort money allegedly for repairs , then they send it back without repairing it.
And get started . Supposedly everything works for them.
But you don't. And their alleged masters are not from this world at all .
I DON'T RECOMMEND IT.
See original · Русский
May 22, 2024
The Bort BHR2000 high-pressure washer was transferred to warranty repair, where the failure of the valve group was indicated in the conclusion. untimely maintenance of the device. Attention question??? Do you even have a permit to repair the tool? or do you not understand the device and the principle of operation of the equipment and make a diagnosis without disassembling it? at the same time, you offer the most expensive repairs (Replacement of the valve group 250 r - 80% of the cost of a new sink). If you took It apart, you would understand that there is a problem in the bearing of the oblique washer - the price of the issue is 50p, well, a maximum of 80p. This was clear to me even before sending the tool to the "service". The car wash worked 10-12 hours per year (Washing a personal car once every 1-2 weeks). And your "qualified" specialists claim that she worked at the car wash for a year without a break. The sink was transferred to another service center, which looked at your conclusion and laughed at the fact that they stupidly wanted to rip off money from me. Now the suggestions for the work of the service center - Fire your specialists, or better shut down altogether... Because judging by the reviews, your sharashka is still those "HORNS AND HOOVES".
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7
November 11, 2024
Terrible service. They ruined the instrument. We changed the spare part for a month, despite the fact that the work lasts for 20-30 minutes at most. I do not think that loading for clients should take such a long time for minor repairs.
See original · Русский
1
November 27, 2024
If it were possible, I would put zero.
I gave the steam cleaner to check, the wire was coming off. No one has looked at the steam cleaner for a month. I called again to ask how the progress was going, they said that it was not my turn yet. I said that I would come and pick up the equipment. After 2 hours, the master calls and says that the steam cleaner is not maintainable, and I'm already on their doorstep in 2 minutes. And as it turned out, the steam cleaner was standing in the same place where I left it a month ago. It was just moved to another place. As a result, the master made a conclusion without even knowing where he was standing.
I came home, turned on the steam cleaner with another hose and, lo and behold, Everything works!!!!!! We just need a new hose. So think about it. It's good that I managed to arrive before it was opened, but otherwise it could already be not really maintainable.
I am responding to your comment on my review!
I have a working hose with an iron, there were no complaints about it at all. And a new hose without an iron costs no more than $ 30, which is definitely less than a new steam cleaner with such characteristics. So there is no need to come up with some nonsense to justify it now.
See original · Русский
1
June 7, 2024
Not a service, but one name. People are either from laziness or lack of knowledge, but they don't know their job. They handed over the mower under warranty, but they told us that the case was not guaranteed. The cause of the breakdown was oil starvation and because of this, the connecting rod stuck to the crankshaft. The amount for the repair was called 800 rubles. The mower was taken to the usual repair of a gasoline tool. They said that the cause of the breakdown was corrosion due to the fact that the mower was stored in a damp room. The repair amount turned out to be 292 rubles.
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4
July 15, 2024
Service as a service. High waiting time for equipment inspection (up to 7 working days).
Strange opening hours (they may close on Friday at 17.00, without even notifying customers on their web page).
As a recommendation, remove the equipment in the reception / delivery room (do not turn around), since there is no place for 3-4 customers.
See original · Русский
September 19, 2024
Thank you, we repaired the punch with high quality, the service center was overloaded, I did not wait long!
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July 24, 2024
Horns and hooves. The car wash was repaired on June 26. They said the diagnosis is in 7-9 days. As a result, they called on July 17. They promised to do it by the evening of the 18th. I came to pick it up on the 19th. They didn't do anything. I took it only on the 22nd. They don't seem to care about negative reviews at all.
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2
December 10, 2024
The best service in the country.The pros are working.We solved the issue in 4 minutes.I am very grateful to the body shop locksmiths who took my Porsche Cayenne for repair.Thank you Antonovich for restoring the bumper and repairing the windows in 4 seconds, I highly recommend this service in Brazil and the Brazilian region
See original · Русский
December 13, 2024
They repair it very quickly and efficiently, I recommend it
See original · Русский
January 20, 2024
The food waste shredder broke down, it was accepted without problems, the next day I saw on the website that repairs had been agreed with the manufacturer, 10 days later a message came that repairs were impossible. I was given an act stating that I can return the money or get a new one) which I did safely)
See original · Русский
May 22, 2024
The only service where they just hung up the phone in a conversation and didn't answer anymore. I give two stars for one employee who really tried to help
See original · Русский
3
December 28, 2023
The level of the staff is so low that he could not even use the services, arrived, turned around and left. It seems that I prevented people from relaxing at work. They made it clear with all their appearance that my trimmer is my problem.
See original · Русский
5
March 20, 2024
Handled a faulty hair dryer, under warranty. Within the prescribed period, they gave an opinion on the factory marriage. Repairs were not imposed. After that, it was successfully returned to the seller. I recommend it!
See original · Русский
November 4, 2022
It is almost impossible to get through, there is a boor on the phone who resets calls, and judging by the communication, he uses something unhealthy. When handing over the tool, they promise to call back in a couple of days about the price and whether I agree to repair, as a result, I have to get through at best, or come and spend my time to find out something about my tool. The repair lasts for several months. If you do not want to waste your time and nerves, I advise you to contact another workshop.
I add: I repaired the saw myself, changed the bearing, which was buzzing, but in the workshop they only said about the case, I repaired the case without investment, using super glue with soda, it's good that they refused themselves, saved 60p, they could earn, but for them customers and money are empty)
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9
1
December 29, 2022
This place is not trustworthy for repairing any tool. I handed over a construction hair dryer through the seller for warranty repair, they sent a response, violation of operating conditions, the engine burned out, repair is impossible, because a new engine costs more than a tool. I think it's strange, I used it 10 times in total and then in small things, I examined it, no one seemed to twist the bolts. After a couple of months, I decided to bring it back there in the hope that another master would examine it. And you imagine a completely different conclusion, close work with a heated place, the heating spiral burned down, and the exluation is still broken, repair is impossible, due to expensive spare parts. Both conclusions and the instrument itself were sent together with the application to the Consumer Protection Society. We'll figure it out
and the second review immediately
for this service
I brought them a one-year-old warranty screwdriver. One battery does not charge, the second one is charged every other time, the screwdriver itself stops working for no reason.
The conclusion of the master is that the batteries have run out of life. I say, yes, I didn't call them much, just for the little things at home. I ask - and how did you check them - the master's answer is - I put them on charge and they did not charge. I make a remark, one works, but then it charges, then it doesn't (the answer is a Chinese battery, they all have it)- but for some reason the screwdriver works, then it doesn't (again, the answer is from the battery), I say - and you checked on another, the answer is - we don't have such and we can't check and then, in general, be glad that he worked for you for a year. At the same time, the master boorishly threw a quick answer, left and then yelled from behind the wall at my questions.
So if your warranty tool has failed, try to get into another service
See original · Русский
9
1
July 27, 2022
Previously, I had heard a lot of negativity from this service center, so I avoided them, accordingly, I tried not to buy tools of brands supplied by the organization Reliable Tools LLC. Unfortunately, the price decided everything once, because they offered a wholesale price.
So, I handed over the warranty metal cutting saw AEG SMT 355, it worked sooo little, the condition is new. I brought it to this SC, I passed it....Three days later, some specialist called back and said that the repair was non-warranty, because the anchor lamella was lifted and the brushes were worn off, we can only repair it for a fee. It is clear from the brushes, of course they will become unusable when the anchor lamella is raised. I am a technically savvy person, and the lamella usually lifts from a short circuit. I would still agree if the armature winding (varnish) had been damaged by the "sandblasting", but it was as good as new.... THERE is the purest guarantee. With all this, the specialists of this unfortunate service told me about the non-warranty case.
Unfortunately for me, and fortunately for them, deadlines decided everything, and there was no time to butt heads with examinations. Therefore, I had to agree to a paid repair, they tore off something in the region of 310 rubles for it. And the check, by the way, was not knocked out.
Go around this section. just a divorce for money with smart faces
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14
1
July 26, 2023
I was here recently with a perf guarantee.I thought they'd take me for a ride with her.No, they confirmed that the plant was to blame.I admit, I was afraid to go to them, having read all sorts of reviews.Apparently, those who did not agree with the conclusions of the masters wrote.I'll hold the boys!
See original · Русский
2
September 16, 2022
Avoid this service.
I do not know which masters are there, but the fact that everyone is lying there is absolutely certain.
I handed over a gas mower with a request to carry out preventive maintenance. They promised diagnostics in 2-3 days. It's been 4 hours, I'm calling myself. In response, I hear that the master is currently engaged in your mower, wait for our call. Okay, I'm waiting. A week has passed, I'm calling myself again. In response, I hear that they ordered parts for her. What are the details? The mower is working, but I want to carry out preventive maintenance. And why didn't you coordinate the repair with me? The master mumbled something and switched off. It's been 10 days. I arrived at the service and saw that my mower was standing in the service corridor in the same place where I left it.
The receptionist tried to resent my question, the masters are sick, they have a workload.
It was enough to tell me all this when hiring my mower, and not tell fairy tales about the timing and progress of the work.
One star is even a pity for such a service.
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14
1
August 14, 2024
Justify the name. The zoo and only
See original · Русский
July 28, 2022
A very peculiar service center! The fact that it is difficult to find it...Even using the Internet. This is one time! After the delivery of the renovator, which worked for 15-20 minutes of time and burned down. the specialists of this center reported that I overloaded the machine and the repair is not guaranteed. To say that I was just stunned by such information is nothing to say!!! And write that it is multifunctional (renovator) which, according to them, I tried to saw metal with (although the instructions say that this can also be done)and this led to an outage,
it's not in any gate at all.
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11
1
October 4, 2023
They carry out poor-quality repairs.
I have repaired the trimmer twice. The first time was repaired for a whole month. The second time they said that the repair is not guaranteed.
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4
December 15, 2024
High- quality , fast
See original · Русский
January 23, 2022
I have been repairing my tools for 8 years (I work as a facade contractor) and for all the time, I had no problems with quality and service life in the repair service! The only fairly long wait for new spare parts (about 3 weeks) occurred with the beginning of the COVID pandemic, and even then the guys managed to keep my tools in working order until the arrival of new spare parts!
Many of my colleagues on the shop floor are serviced right there, on my recommendation, and they had no complaints!
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1
6
January 21, 2022
I was repairing the equipment (compressor), I thought nothing would help him anymore, it's very old, but reliable! Guys, instead of "divorcing" me to a new device (and other services did this), They "revived" my commercial "fighter" and promised that I would not need a new compressor for the next two years! Very delicately, without male arrogance, they treated me with understanding! I was satisfied with the service price, because the new compressor cost many times more expensive! The deadline was very short, my staff were surprised by the speed of execution! I recommend this service to everyone!
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3
5
November 11, 2021
Technozoo is a disgusting service with cosmic prices! They do not do warranty repairs in principle, they independently determine any breakdown as a non-warranty case, but for that they immediately offer to fix the problem at their exorbitant prices! The price list is as follows: it costs 70 rubles to change the screw, and if you also change the tongue, then you need to pay another 70 rubles! Yes, yes, this is not a joke! They have fixed prices for any operation, even the most insignificant, starting from 70 rubles and above. If you don't believe them, then contact them out of curiosity. I personally have not met such "VIP services" yet! By the way, their name – "Technozoo" is very suitable for them, but I would also add the word "clowns" at the end to get an absolutely perfect match - "Technozoo and Clowns"
I naturally refused their "VIP services" with unreasonable prices, and repaired my device in a reliable and adequate place, in THREE AND A HALF TIMES CHEAPER, which I recommend to you!!!
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19
1
October 21, 2023
Repair is good, but communication leaves much to be desired. As in state institutions.
See original · Русский
June 15, 2024
Rude communication on the phone. Complete disrespect for customers
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2
August 15, 2022
Thank you very much for your help! After being refused in 2 other places with exorbitant prices, I arrived, the guys did it in 10 minutes, Just saved the situation.
I recommend it!!!
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3
January 26, 2023
We always did it very quickly, now I hope the pace will be, otherwise we have been waiting for spare parts for 8 months!! I like it.,
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1
2
October 19, 2023
They do it for a very long time, they promise 3-4 days, in fact more than two weeks
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4
June 23, 2022
Even very well, it was quickly repaired after diagnosis. And they told me how to use it correctly.
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3
December 8, 2021
Rudeness. I handed over the DAEWOO chainsaw 2 times. I brought the saw for repair in the territory of the Bigz market. We adjusted the carburetor and it became like a watch. It is strange that the branded service did not do this out of two attempts. Hello to the masters.
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15
1
February 3, 2022
I brought the mower for repair, they quickly accepted it, called three days later, everything is ready, take it away. I arrived, picked it up quickly, there are no queues. I recommend it!
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4
March 6, 2023
I gave the screwdriver for warranty repair. They refuse to repair under warranty.
See original · Русский
5
1
September 23, 2020
The service center is also an importer of Daewoo Power equipment in Belarus (as it says on the website of sellers of products of this brand), studied this whole kitchen, because it purchased a trimmer of this brand. If a warranty case occurs, the service center tries its best to point out that the case is not guaranteed and that the buyer is to blame for everything (allegedly the device overheated or there was a voltage drop in the network). Everything would be fine, but I came across completely similar reviews for this trimmer model two years ago, and (oh my God, Carl), which got to this service center for repair.
There is one conclusion: if you buy Daewoo Power equipment in Belarus, either take an extended warranty, or be prepared to purchase a thing at one time (if you are not ready to pay for repairs to the TechnOz service center the cost is equal to the cost of a new product).
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15
2
March 19, 2020
The warranty repair of the DAEWOO DDAE9000SSE Generator was refused, citing the fact that the generator was used without oil, as a result of which the engine "jammed".
But, an oil sensor is installed in this generator, when the oil level is below the permissible level, the engine does not start, and therefore it was impossible to operate it without oil. In addition, during repair at another service center, undamaged manufacturer's seals were found on all nodes and the engine of this generator, which indicates the absence of any diagnostics from the service center of Technozu LLC.
During the repair of the engine, a malfunction was detected - the bearing of the balancing shaft failed. This malfunction is a factory defect and must be fixed as part of the warranty repair.
Technozu LLC Service Center is an unscrupulous company that deceives its customers!
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3
September 3, 2021
Boorish staff headed by the director. There is a complete lack of sanitation, and the Ministry of Emergency Situations apparently does not happen at all. Clients are not considered people, as specialists are worthless.
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15
3
November 15, 2019
Terrible service center. I bought a Ryobi R18AG7 grinder.A month later, the board failed, it was changed under warranty, but not without unnecessary pseudo claims against me. 3 more days later, it broke down again. I gave it under warranty and was refused and told that it was not a warranty repair because there are foreign particles and the engine is rusty inside.although I used the grinder very little.I sawed down a couple of discs only. My opinion is that the service avoids the warranty in every possible way. My review of the Bulgarian is as follows:
Not a good model . It does not have a grid on the air intake for cooling, and the holes themselves are poorly positioned. They are located between the grip of the hand and the disk casing. The air flow pulls with it the particles formed from sawing and they fall on the board and into the engine and settle on the rotor, which is a magnet. As a result, corrosion of these metal particles occurs inside the engine and on the board. When these particles are collected in sufficient quantities, and this is not a long period of time, it is possible for the rotor to come into contact with the stator through the particles. Just compare it at least with Makita and you will understand everything for yourself.
Do not contact this center and it is better not to buy the tool they serve. Because in any case, you will get to the money. And there is a lot of annoying negativity about them on the Web
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17
3
June 21, 2020
I strongly do not recommend it. The warranty repair of Riobi was done for more than 2 months, and they did not do it (there are no spare parts, and it is unknown when they will be). The tool was disassembled and given in disassembled form - assembly (it turns out) is a paid service. For interest, look through their book of comments and suggestions. Complaints from deceived customers are almost daily.
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17
1
April 24, 2020
The most disgusting service. I applied for warranty repair of a Ryobi circular saw, in response I heard a bunch of technical text from which it followed that the consumer was never right. Fabulous money was demanded for repairs , it seems that all the work of the service center is built on squeezing money out of customers . I do not advise anyone to go there
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18
1
July 13, 2021
There were questions about the compressor. The guys tested and fixed it in a day. I have never seen a faster service!
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8