Tekhnobank Regionalnoye Upravleniye № 3
68 reviews
August 13, 2024
Queues are simply impossible, waiting for an hour and a half until all the necessary operations are completed. And the story of first going to one specialist, then to the cashier, then back for the sake of a simple translation is a separate kind of art. And it would be fine to get to the cashier without queuing, but no, you get into the queue of those who are out of line. But the staff is polite, there are no questions.
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September 5, 2024
It was necessary to issue a card, took a coupon and sat for about 20-30 minutes in a live queue, the office where the consultants are sitting is spacious, the consultants themselves are kind, they will correct mistakes if you show them or call the hotline, I advise this bank branch.
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January 8, 2024
Worthy. A large office. Intelligent specialists. I especially like it when older people work in the bank, in particular, men, in my opinion, this gives the bank some kind of status))) I was able to receive a transfer from America only at this bank. Everything was neat, I got into small queues, but everything was clearly debugged, no scandals, screams. Everything is civilized and calm. I liked. Well done! Good luck to everyone!
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November 7, 2024
I defended the first one to a specialist for 40 minutes!!! And then, without waiting in line, the guard in front of the house conducts the person. He answered my question that it was necessary ..... Nonsense
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May 7, 2023
One of the few banks that work with SWIFT. It is also convenient to make other payments. There are practically no queues on weekdays, there are much more people on weekends, so if you want efficiency, then do not postpone going to the bank on Saturday. The bank's employees are very polite, they will always help and tell you. The attitude towards customers is excellent. There is a children's table with coloring books, which is very convenient for those with children.
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June 16, 2023
Great. Fast service. Electronic queue. It's spacious. Different types of banking services. MoneyGram transfers from abroad.. All international students say Thank you to Techno Bank or Senkyu)))
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December 5, 2024
The most terrible bank . If you need to lose two hours of your life standing in the same queue and where employees do not work, then you are here
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April 17, 2023
The service is always on the level. The staff is polite. In general, the bank in the center is not customer-oriented. After 5 p.m. on weekdays, many services are unavailable (although many people work until 5 p.m.-6 p.m.). I wonder how to use the services then? ...
There is a flow of people after work and only 2-3 of the 8 operators work. The waiting time is very long. If there was another bank with the provision of the necessary service, then I did not go to this one
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February 11, 2024
The bank is very good. The staff is friendly. I like that they do not charge high prices for services, even with the example of a crown transfer of only 1% of the amount
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December 19, 2023
Hello. The service at this bank is terribly slow. There are a lot of visitors, and bank employees allow themselves to skip and talk to each other. The clients, without waiting for their turn, left. And one employee of the bank generally spent on servicing a friend, and the fact that the queue is sitting is nothing. And I didn't manage to translate my own translation.
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April 7, 2024
I came on a weekday at about 12 o'clock in the afternoon, there are about 20 people in line, it seems to be the main branch in Gomel, but there are few ticket offices, as a result I sat in line for almost an hour
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September 2, 2023
The most terrible bank that I know, we sat for two hours, and even more, the managers do not aim, run after each client to the cashier, they just waste time, if you can collect all the documents and take them when there are no people, there are 2 managers for the whole hall, the wait is very long, there are a lot of people
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November 6, 2024
1.5 people work, you have to stand in queues for 40-60 minutes at least
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February 6, 2024
50min trying to change the currency! With the ticket number k210 (16th in line), I watched as k221 was called, then k180 and was amazed at the numbering order! As a result, we lost our nerves!
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May 27, 2024
Remnants of the past... To order a card, you need to take a passport, come to the bank and lose half a day in line...
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February 13, 2024
It is possible to receive transfers only until 17 o'clock, and they did not tell me what on the phone I came from another city and only lost half a day!
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November 25, 2022
The service is at the highest level, the queue moves quickly, the specialists work harmoniously and professionally. Swift transfers reach the recipient within a day. I don't know what the secret is, but it didn't work out so quickly in other banks.
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August 19, 2022
A disgusting bank. It seemed to me that I was ready (I was warned), but it turned out to be much worse than expected. I went to pick up the card, checked in to the electronic queue, waited for an hour and did not move a single step in the queue!, i.e., or I was the only one there who needed a card operation. Well, or it's too early for someone who set up an electronic queue to do such things.
All this hour I watched bored operators, their boredom was relieved by one, maximum two clients. Tired of waiting, he would ask for help, where I was comforted that I would wait for my card in three hours. This is with completely free operators and a queue missing in my index.
I would like to ask: Why do you need to share an electronic queue? Make a general one so that at least you will be able to estimate the waiting time. It's not even waiting that kills, but the inability to estimate how long it will take. This, in turn, forces you to stay in a bank branch. In a crowd, like a herring in a jar.
I have never met such a bestial attitude in more than one bank, moreover, I did not even imagine that such a thing was possible now. God forbid anyone should be served in this bank.
P.S. Pre-registration does not work either, it's good that I took the ticket to the general queue. I got to one of those bored operators. There are no questions for employees, the question is about the organization of service, which is easiest to explain by malicious intent, and not by something else.
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August 28, 2022
My favorite bank, the service is polite, all employees are ready to explain everything clearly, if something is not clear, I like that there are places where you can sit
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June 1, 2022
A good bank, though not a state-owned one. He suffers all the time, then the main shareholder was imprisoned, then the state got into his pocket, now there are sanctions. The bank's employees try to make people as pleasant as possible. Always cultured, polite, with a smile. How many times have I been in this department, I always enjoyed it. The queue movement is automated, there are enough places to wait, and the atmosphere is generally friendly. In my opinion, there is not enough light stock music or a TV with commercials. A good bank, I RECOMMEND IT
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July 28, 2022
Disgusting, just disgusting! Each visit to this department takes at least 90 minutes! Minimum. It's not the operators and cashiers who are to blame, they work quickly, the pot-bellied management of the organization is to blame, which, with the usual rudeness of all Belarusian employers, does not replace all the necessary workers. Who would have thought that a branch in the city center, located in one of the central stores, would have high traffic? Right? It's impossible to guess! I greedy that they pay workers little (because they are greedy by definition), why are they greedy? Yes, because a normal manager is interested in providing 2 things:
- customer satisfaction;
- satisfaction of the working team.
If a customer sits in line for 2 hours, we drain the customer orientation into the toilet.
If they cannot provide the necessary number of operators and cashiers (in a country where unemployment is not low), then they either pay little or do not shift the required number of workers. I think there are both factors here.
Apparently, the heads of the branch and the bank as a whole did not care about customers, employees and the economy of the country.
Or maybe they're just being led by blatant laymen? Can we add jobs in a huge, half-empty hall and pay a normal salary? And the costs will be covered by the shaft (yes, yes, it is possible, not to steal on the course, but to make a profit at the expense of the shaft)?
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December 21, 2023
We always wait for the fact that we are the most desirable in the bank, but we forget that we are not alone in this queue. Thank you very much.
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October 17, 2024
I would like to have fewer queues 🤷♂️
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October 23, 2024
Courses are held there by fire.
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June 14, 2022
Customer focus on zero. There are probably 5 directors for 1 person. With a queue of 25 people, 1 window is open. And slowly. If you ask to sort by time, they answer verbatim: "sit and wait. Are you special?" This is rudeness in its purest form. If the bank does not provide services to the public, let it hand over the license. Or the administration hires more people. In Russia, with such an influx, all windows are working. But in the Technobank of Gomel, everyone is equal in front of the only working window. His clients are not special, but ordinary commoners who can wait half a day. Only technobank employees work in Gomel. And the rest are waiting in line.
Slowness, indifference, rudeness - Technobank in three words
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July 1, 2022
A "Green" card was issued. The contract was not issued, accordingly, information was not provided that, when checking the balance of funds at the ATM, a commission of 1 rub is charged. The reflection of expenditure transactions occurs after a day, accordingly, the exact balance of funds has to be checked by calling the bank. In addition, after issuing a bank card, the discount on the "Green" social card flew off.
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June 30, 2022
Polite and attentive specialists. Acquiring is not the best, there is a small selection of terminals. The bank is still under sanctions. Special thanks to the technical support department.
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October 24, 2023
A disgusting bank, I stand for an hour to change money, people who have just entered pass by, a question. Another 3 hours to stand?
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March 19, 2024
A great bank. Excellent staff. Excellent conditions.
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April 28, 2024
The staff is very slow, it's just terrible.To ask one question, it is necessary to sit for more than an hour, it is not clear how they are called by electronic queue.When you get there, you're just shaking your nerves.
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February 19, 2020
The location of the bank is very convenient - on one of the central streets - Sovetskaya. The interior is quite decent, there is an electronic queue, there are enough cash desks, so currency exchange operations are performed quickly, the exchange rate in this bank is usually not the most profitable.The bank works with many money transfer systems: Contact, Zol.Corona, Unistream, Moneygram,Western Union - this is also encouraging. There is one disadvantage for today: since the bank is popular, medical students from Uzbekistan, Syria, and Africa often indulge in money transfers in this bank, queues are created and there are not always enough operators. If there are 10 people in the queue (sometimes more), then three operators are not enough.
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April 26, 2023
Many thanks to all the staff!!!Attention, sensitivity, individual approach to each client!!
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August 31, 2023
The waiting time is at least 90 minutes. The bank has a different range of services but is not customer-oriented
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November 29, 2023
I do not recommend this bank to anyone. If you have a choice, contact any other.
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June 6, 2022
A terrible bank. The service is terrible... And most importantly, the management does not react to such work of employees. If you receive a money transfer, then free up the whole day, sit in line for at least 3 hours. At the same time, 2 windows out of 5 possible windows will work!!!!! It would be possible to put a zero or a minus put ....
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August 13, 2024
Swift is working.
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September 11, 2023
cultural service, but long queues on weekends
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May 28, 2022
it takes a very long time to sit in line, at least 2 hours. There are one or two deposit specialists working, the cash desks work faster. Management increase the number of customer service staff
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August 4, 2022
Extremely low service speed. If you decide to visit, get ready to sit in line for 2-3 hours. 1-2 operators work, periodically none of them work at all.
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August 23, 2022
It 's just awful . I sat for 2 hours. If you need something at the bank, look for ways to go to another bank So Slowly nowhere in Gomel does it work like in this bank branch
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April 1, 2024
It's a very long time to sit and wait …………
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June 23, 2021
It just so happened that the bank was chosen by my employer. And over the years of using it, I have no complaints. Internet banking is on top, the service is also uncomplicated. I will not write about loans, I did not take them. I consider the bank named as a salary bank. As far as I know, their percentage is very low for employers to do this.
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February 5, 2022
A medium-level bank, an electronic queue, slow, low-working staff, it's better not to go in on Saturday, long queues will waste a lot of time.
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March 12, 2024
Endless endless queues.
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November 24, 2022
The waiting time is 30 minutes if I arrive in the middle of the week.The staff is polite.The attitude towards customers is good.
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May 5, 2022
You will be in line for at least two to three hours . Bank employees leave for lunch all the time, although lunch is not registered at each window. One of the 8 ticket offices is open
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July 15, 2023
There are always a lot of queues, but the queue is electronic!
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May 8, 2022
Trash and only - 2.5 hours in line, 2 specialists and 1 cashier worked, well, you can't serve properly - well, open more cashiers
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May 30, 2022
The worst bank, everything is very slow, there are a lot of people, you will sit for two or even three hours to receive a transfer, half of the cash registers are not working, horror
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September 28, 2022
In general, a disgusting bank, employees work sooo slowly, zero at all and that's it
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