There was a problem with the Asko washing machine - there was a metallic rattling when spinning.
I contacted the service center in the evening, and the next morning the technician left for diagnostics and warranty corrections.
The master by the name of Savitsky arrived at the appointed time, everything was carefully disassembled and fixed.
Everything was prompt and professional.
Reading the negative reviews, I can't compare it with reality in any way: we are very pleased with this attitude to our problem and service.
The guys are professionals. I gave the hob away for repairs. We repaired it and drew up a service agreement (for Mingaz). Fast, clear and inexpensive. Thank you.
All of the clients who suffered from this OFFICE - I propose to file a class action. I ask the competent authorities:
1. To exclude fraudulent schemes for transferring and cashing out from legal entities for allegedly providing "warranty service" services?
2.Check the compliance of the activities of this office with the Law on Consumer Protection?
3. Consider the issue of a license to carry out maintenance, on the basis of which contracts and with which copyright holders the license for the repair of Gorenje equipment was confirmed?
The first time I faced such a divorce for commercial services for equipment on warranty service, I never thought that such "offices" remained in our civilized country.