I took the Tefal slow cooker on July 15, it refused to work. I immediately took a video and turned to the seller, he said to bring it to the store. It would seem that there is no problem to issue a refund if there is evidence that it does not work, but it does not... The director, Kristina Bryzhova, refused to make a refund, and delayed registration to the service center (which I initially agreed to). She talked in an unpleasant tone and tried very hard to get out of herself. As a result, they did not accept the technique, I will try again tomorrow. For the future, guys, there is trouble with the return in this branch. Even with evidence, the technique is not accepted. And the director, the face of the company, is incompetent and boorish. Dear management of Technodom, I ask you to reconsider the candidacy of the director. I discouraged a regular customer from coming to your store at all, I don't say anything about shopping at all.
The most advanced electronics store in our city. High-level service, attentiveness, and customer orientation. Upon arrival at the store, the first person you meet is the security staff, they are always welcomed and sent to the department. They provide assistance in paying for a loan at the KHB terminal. The sales guys are very pleasant and polite, they will explain, tell and show.
I visited only the Beeline SIM card connection department. To say that professionals work is to say nothing. If there was a favor to kiss the pen, they would have kissed everything))) Well done guys and girls!! Keep it up !
Good time of day. Firstly, the face of your store is your security service, friendly, friendly, neat, competent, with a properly delivered speech, they can come up and assist during. Secondly, the guys from the cell phone department are absolutely friendly, you can immediately feel the professionalism. They know how to explain, BUT they don't know how to listen (these are small things). They know the technical characteristics of the goods. Thirdly, the older guys (I heard that they called them supers) are all friendly, friendly.
THANKS to all the staff of the store, those who are responsible for safety (F.I.O. I do not know) to the sales staff Azamat, Abilkair, Alena, etc.
Technodom horror, today I bought a phone, I look at the phone quickly sits down, then the pictures from the window appear, then disappear, they took us back, they say we do not accept this is your problem
The worst consultants (except Igor) are here. One has two processors from different companies in the phone, the other has a Samsung a10 with water protection. the third a40 turns out to have glass, the fourth says that the ps4 is more powerful than the yellow, the trash is shorter. Well, the prices are above market and they often trade second-hand
It's good that I opened here - conditions, prices, warranty, bonuses - everything is the same as in Almaty. Only the delivery may take a little longer.
Managers do not have complete information about the products. I deliberately do not negotiate about services, I am only interested in fulfilling the plan.