I've been walking for almost a week, standing in line for 40-50 minutes, so that they would kick me out and not accept me. Very pleasant. Once an employee incorrectly prompted me and took the ticket in the wrong window, I stood in line for 50 minutes to find out, I didn't want to stand with a new ticket for the same amount. Is gone. Another time I stood in line for 40 minutes, I was kicked out 5 minutes before closing time and told not to wait. The next day, the same situation. I work until 9 to 18 and physically do not get to other times. Is it really impossible to nominally calculate the time when to finish issuing coupons?! 3 hours of life in the empty, in nowhere. Either change the time of issuing coupons or serve everyone who has been issued a tag. This is really bullying. If anything, I need to perform an operation that cannot be performed through the app or over the phone.

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Руслан К.

Level 11 Local Expert

When making money transfers, there is always a queue of 5-7 people. There is only one employee working, I will not say that it is slow, but it turns out that you have to wait a very long time. There are not enough seats. There is a universal charging station for smartphones.

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Иван

Level 4 Local Expert

Why is the priority not a real queue for coupons, but by categories like I came earlier than the people who take the ticket after me, but they go before me and as a result, instead of the usual time for the queue, I wait for an indefinite time which is already more than an hour plus the service is slow

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Technobank

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