I've been here twice. When I bought the refrigerator and when I made the delivery, the last time was on April 25th. There were two good girls twice. The one who seemed especially cute was the one who was in the hall twice, and not at the checkout (she was also pleasant at the checkout, who answered questions and could joke), but the one who was the sweetest in the hall, smiled every time, told about the refrigerators, quickly checked which ones were available and well, she fell into her soul, I would give them a bonus if I were their boss) I have delivery on the 26th. Then I will add a review
I forgot to add a review right away, everything is OK with delivery, on time, we brought it to the apartment
Super store on Kalvariyskaya, very good consultants, liked everything, don't run after you and don't push everything in a row! I bought a washing machine there, everything is cool, explained, helped with delivery directly to the apartment. In my opinion, the best hardware store!
Last year I bought a washing machine here, I am happy with the work, so I returned to Techno for a new refrigerator. I like this store, the location is convenient, the assortment is decent, the sellers are polite. That's what makes shopping fun.
I bought an Atlant refrigerator in this online store. The store was called atlantshop at that time.by, and was positioned as the Atlant brand store. The refrigerator worked for a year and a half and broke down. And since it was not repaired, I asked for it to be replaced with a similar one under warranty. It turned out that the store was not branded at all, they did not work with Atlant and could not replace the refrigerator with a similar one. They also cannot return the money, since to return it you need to take some kind of original certificate from the bank, which is required by their accountant, although there is a check, a TTN and a contract on hand. It is not possible to contact the management, the operator does not know anything, does not give contacts. And when, after 1.5 weeks of correspondence in Viber, I threatened to write to the consumer protection society, the matter got off the ground and the money was returned to me. As a result, if possible, it is better to buy in another store. I'm definitely not going to get in touch anymore.
Mega positive, erudite, polite and knowledgeable staff.
Thank you so much for the service))
The assortment is more than sufficient, the choice is excellent.
Thanks!
We ordered a TV, during the order process it was clarified about the bracket on the wall. The girl replied everything is included. Very long delivery, no one warns about it that the order needs to wait a week, after receiving the order we found that there was only a TV and nothing else. There are no complaints about the TV itself, it works flawlessly. But there are a lot of complaints about everything else, indicate that you will be waiting for the order for a long time, no components are included, it is impossible to pay in cash to the courier.
Consultants quickly helped to make a choice, they will tell you about any product. The store is compact . There are not many products, but there are plenty to choose from
The mood after visiting the store is not spoiled, which is already a big plus.the seller met at the entrance, answered the question very clearly and quickly, gave good advice, served quickly, efficiently and very friendly, which has been a shortage lately. I came out with a good mood and shopping.minus one is parking, there is essentially no parking, but there is a metro right in front of the entrance and a public transport stop.but it's not about the store anymore.
The customer service responded to the request only on the 5th day. And then I just forwarded it to another organization. I consider such work of the service department unacceptable.
The store has a very convenient location, located right near the Frunzenskaya metro station, but the assortment leaves much to be desired, there are no elementary light bulbs in the refrigerator, trays, small components!
I received the goods dozens of times at the Ozone point, which is serviced by the Atlanta employees. Great employees, especially Tanya (oriental girl) and Luda. Kind, empathetic, polite. Clever and beautiful !
If there was an advertisement for this store, it would be very good! The store is 2 seconds from the metro and you go to Pushkin with transfers. The owner of this store, do not be greedy and advertise the location of the store or fire your marketing department because of professional unsuitability!
The store is large and half-empty. There are questions about the consultants....One consultant (a woman) is very polite and sociable....The second male consultant (if my memory does not fail me, Sergey) is a man who apparently understands technology, but answers questions briefly, with such reluctance and dissatisfaction....the question immediately arises - Why do you work there?!?!?! It's your job to answer questions about technology and advise customers.
There are also huge questions about delivery....The delivery was supposed to arrive from 15.00 to 20.00 (with the condition that they call an hour and a half before the customer arrives), the store itself does not give the delivery service contacts...after calling the store at 7.40 pm, the store representative just said wait, we have to come....when asked HOW MANY times or requests TO GIVE the phone NUMBER of the delivery service, he said that he was just a cashier and he did not have phones...
We were warned that the deliverers would bring the equipment (in this case, the refrigerator) into the apartment in the hallway, unpack and leave. I.e., bringing the refrigerator into the kitchen is a matter for buyers. As a result, I had to ask for help from people I know (for money, of course). And we all sat together from 15.00 to 20.35 and waited for the refrigerator to arrive.
In 1945, the deliverers called after all... At 20.35 the deliverers arrived, brought him into the corridor, examined him, signed the documents and left. Moreover, there were only 5 deliveries on the delivery list for that day and we were the 4th in a row ... i.e. from 15.00 to 20.35 they delivered 3 refrigerators and our 4th...The request to bring the refrigerator directly to the kitchen, of course, was refused. One of the deliverymen was constantly indignant that I asked him questions about service centers and what to do if he suddenly did not work, etc. In short, the service is on the verge of fiction.
I do not recommend this store!
The exact same product can be found in other online stores. where questions will be answered, and there will be no questions with delivery (tested on our own experience).
Such a service discourages anyone from buying other equipment in this store.
The store itself is good, but there are very few people there, no one goes there, how they pay rent is interesting. There used to be a Euroopt, it was possible to stock up there, it was removed in vain
Good afternoon! I've been trying to call the store for days. No one answers (This approach to work and the disrespectful attitude of your employees overshadows the overall impression of your company. Take action!
The assortment is small, in general nothing special
, but good consultants
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Level 13 Local Expert
May 26
We bought a refrigerator. After a few months of work, it broke down (it became warm in the refrigerator compartment). We were not given a new one, but a replacement was brought for 2 weeks (an old used refrigerator). Cockroaches crawled out of this replacement in the evening. It's just terrible, because of you, cockroaches will now settle in a new apartment
Yesterday I felt sick on the street, a passerby asked for help from an employee of this store. They helped me. I want to say a huge human thank you to the woman passing by (if she sees it) and the store employee with short black hair!
I can say with confidence that people who are worried about the health of another person will be 100% able to choose high-quality equipment with care. Thank you for your kindness!
We bought a refrigerator here. The staff is polite. There is a large assortment of goods. The refrigerator had to be picked up later for a couple of weeks, we met halfway and delivered on time.
I really liked the store, the whole range was available. We made an order through the website, came to the store and looked at the refrigerator. They will advise and help you choose.