I changed the tariff to 2000 per month, I can't call anyone. As it turned out, the tariff works throughout Armenia except for the city of Yerevan. And there is not a word about it in the information. I wrote to support and said we are sorry to buy a new package. When asked, let me pay extra, they said sorry, but you are already using the tariff, we cannot refund the money. Although I have just activated the tariff... The most terrible provider. I go to complain first to them, then to the consumer protection organization.
I 'll have to go to court!!!
It's a matter of principle.
Someone has already described this problem here. I fell for it too. I ran out of mobile Internet and decided to throw in money to upgrade the tariff. As a result, I was charged 4000 drams in 2 days, because when you put money like that, you had to enter some numbers. Otherwise, they did not update the package and charged money for using the Internet at a horse-drawn tariff. The support service explained that he was a fool himself and somehow did not solve the problem. I'm going to another operator.
I did roaming abroad, replenished my balance and activated bifri 3000 immediately
I'm saying that I don't need beef abroad. And I have never activated this tariff. They say we can't do anything.
But there was such a case, another operator solved the problem and made a refund.