Just an awful operator really. They charged me 6000 in 5 days for a couple of local calls and a few map searches. I didn't even watch YouTube using it, there is wifi for that. When I messaged them to complain, they told me I should have chosen a different plan. But I am on 5000/mo plan already! I can see it in my account. And there shouldn't be any plan that charges 6000 for 5 days of use! It's 2025! I would never recommend even considering them. BE AWARE THAT BESIDES A MONTHLY FEE, THEY SPEND ANY MONEY YOU HAVE ON YOUR ACCOUNT UNDER A PRETEND THERE WAS ANOTHER OPTION/TARIFF ACTIVATED.

Level 4 Local Expert

Terrible Service and Support - Avoid This Provider I’ve been using this internet provider for a while now, and the experience has been nothing but frustrating. Simple issues take days to resolve, if they ever get resolved at all. The support team just passes tickets between engineers without solving anything. You’re left hanging without answers. Constant packet loss, unstable connection, and the speeds are nowhere near what they promise. The internet is barely usable. The router they provide is completely locked down. You can’t change any settings, and they refuse to give you any control over it. The WiFi speeds are ridiculous—less than 10 Mbps most of the time. They don’t answer calls, emails go unanswered, and even the live chat, when agents are online, gets ignored. For the prices they charge, this kind of service is unacceptable. It feels like they just don’t care about their customers at all. If you’re considering this provider, do yourself a favor and look elsewhere.

Armen P.

Level 3 Local Expert

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Team Telecom Armenia

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