This time I was disappointed with my service. We booked a room, and upon arrival we were told that there was no room available. Check-in is in 2 hours and it is not a fact that the room of the category that we booked will be available. It's strange, why does the site give this number as available? As a result, in order not to wait, we were offered to upgrade the room class for $ 45 per person and check in right now. We agreed, but in the end we stopped at exactly the same place as we booked. The breakfasts are very poor, the toaster oven did not work. The service is long. And the cherry on the cake was that I forgot my orthopedic pillow in the room at check-out and we returned for it a couple of hours later and it was not in the room, although no one had even cleaned it yet. And the reception said that no one had found it. Of course, this is the first time I've met this)
Solid 5-ka. Good location.Great rooms. The room was cleaned in good faith. Friendly staff. The breakfasts are European without frills, but everything is always fresh and you will not stay hungry. The only drawback throughout the rest was having to wait a very long time for coffee at breakfast. You place an order to one waiter, he passes the order to another for some reason only known to him, and it turned out that the prepared coffee was taken to another table. But this did not spoil the rest, but it smiled - it happens.