Queues, rudeness, refusal for your money.
I got a call during the application process, declined the call and began to write that would call back later . The employee asked ,
" Are you copying the answers ?"
Answers to what? At the level of my income probably. I felt like I was back at school . More precisely, elementary classes. I wanted to quit filling out the application even then. A red passport and you are already accepted by the clothes . It depends on whether you will be given one card , or two at once . Whether the card will be issued at all. Will they meet you halfway if they want to improve the service parameters, or will they just say "only such conditions ". If you are a nice man, employees can also invite you to receive a card in the format of a personal message "ТЫ ПРИДЕШЬ? ТАЛОНЧИК НЕ БЕРИ, СРАЗУ КО МНЕ ПРИХОДИ" in the hated Russian language))))
For Georgian hospitality , you are clearly not in this bank .
The most terrible bank. They refused to open an account on the basis of nationality, having looked at the nationality in the passport. They immediately stopped understanding what I was saying. They asked to close the online translator and not use it in the bank. A certain Tamara, a bank manager, said: we are not obliged to open an account for you and talk to you. We have a rule not to open accounts for those who speak Russian. In my opinion, Nazism in its purest form. To my requests to provide regulations where this rule is prescribed, Tamara replied: We won't charge you anything, we don't owe you anything. Write a complaint, I won't get anything anyway. Senior management should have a serious conversation with their employees about loyalty and, in general, professional suitability. In the United States, a citizen immediately sued for discrimination based on nationality and sued the bank for several million dollars. I will definitely think about it. A mess and unacceptable behavior.
Queues, queues, queues... the bank's work with people is at about zero level. After applying for a card, for the consideration of which I paid 50 GEL, they promised to call within 5 days, but they did not call. For GEL 50, you could make a one-minute call, even if the review is negative.
upd: they called a few days later after the stated deadline with a refusal.