I want to express my great gratitude to the employee
To Svetlana
for the very high-quality, polite and cultured treatment of the client.It is very pleasant to work with a person who knows his business!Thank you for the service rendered, from now on I will contact only your company. Thanks also to the courier Alexander.Good luck to you and thank you again, I was very pleased.
I would like to express my deep gratitude to the Taiga company, namely Svetlana!!! The service is top-notch. Very high-quality work , I was pleased with the polite and pleasant communication !! Thank you very much, I will recommend Svetlana to my friends. This is a professional in his field!
I thank the company for the excellent service, the price fully corresponds to the quality. The manager Oksana was very polite and promptly helped to find the necessary goods, thank her very much! I recommend it to everyone.
At every step, the Taiga company simply stuns with its customer orientation! And the chatbot, and the administrators, and the movers, and basically all the employees I contacted. Natalia Seraya helped a lot - literally a couple of minutes after placing an order through a chatbot, she called back, guided by availability, consulted, and accompanied at every step. It was especially pleasant when Natalia called back a couple of days later to check if everything was in order. God, everything is perfect! That's real, you need to set an example for many companies on your service, I've met this a few places. Five plus
We contacted the Taiga company several times with my husband ! We are always satisfied with the service. This time I would like to mention the manager Svetlana, very high-quality service, polite and competent. I have a positive impression after contacting Svetlana! thank you!
Good company Taiga. Everything is clear and to the point . Good service and specialists . Manager Svetlana is very polite, pleasant and helped to choose the right and high-quality product. It is clear that the employees are motivated , respect to the director . Thank you to Svetlana again!
Thanks to the employee Svetlana! I was satisfied with the quality of service, it is rare to meet an illiterate and experienced specialist. Pleasant , kind, polite , and most importantly understands her business .
The company simply has no words, only one admiration (if only not to jinx it))! I'm so used to the disgusting service that I just come to the Taiga) and get high. Everyone is attentive, respectful, polite, even the guys from the warehouses, the movers. According to the material: everything is honest and transparent - "what you pay for is what you have!" They don't cram the slag in, even if it's accidentally lying around, that's what they say: "don't take it, it's better to take it and at a good price, for your needs" (just a shock, in a good way).
Thank you very much For the wonderful staff, special thanks to Natalia who advised me on the phone, helped me with the choice and advice, it was very pleasant to communicate. Thank you for your hard work!
Thank you very much! I bought it with delivery to Grodno, because there is a problem with lumber in my hometown. Decency and efficiency. Assistance in choosing the material and calculating the quantity, photos of the goods during shipment. The manager is Evgenia!
I have addressed the issue of a ladder installation kit. Manager Evgenia clearly told me all the nuances that interested me. I gave the contacts of the masters and the calculation is ready by the evening. At the warehouse in Uruchye, the guys worked out clearly: they showed all the details, quickly found a car for delivery. And in a week the ladder is ready. Thanks to the Taiga team.👍😀
Thank you to your company for the services rendered. The excellent employee, manager Svetlana, has everything sorted out, knows her job inside and out . Huge thanks to her . The company was pleased with the service and attitude to the client
I contacted the Taiga company and was satisfied. I would like to mention the work of Svetlana's manager, you rarely see such high-quality service. Thanks to Svetlana for helping me figure it out, her work pleased me!
I bought it
decking and imitation timber, all of proper quality). All my questions
were answered promptly.
Thanks to Natalia's manager, I solved the delivery issue despite my day off.
Last year we ordered a summer kitchen. Natalia was constantly in touch with us, answered all questions correctly, sent drawings, etc. Answers our questions this year as well.
Well done, quickly, clearly. I left a request in the evening, we called in the morning, clarified the details. And the material was ready to be delivered in a couple of hours. I would especially like to thank Natalia, it was a pleasure to work. I'll come again)
If you, like me, are not very good at lumber, then you are here. ☝️They will tell you everything, chew it up))) The girls in the call center are always in touch. Svetlana, thank you very much
I ordered clapboard, shelves, skirting boards and much more. Everything arrived quickly, the manager Oksana provided all the information, even sent a photo of the entire product! Thank you for your promptness.
Thank you to Svetlana for her excellent work and friendly attitude towards customers. Thank you for the excellent service.I will come back to you in the new season)
I needed a deck board made of larch, as you know, everything is always beautiful on websites, but I usually drive up and evaluate everything visually. I liked the approach of both the managers and the workers themselves. I chose what I needed without any problems, no one stood over my soul and did not interfere with calculating and calculating options. I have bought timber many places before and there is something to compare it with. When an employee does not want to move once again, or blow up from the smoking room to show what this or that board looks like, then there is a residue and they do not want to buy something, and even more so to go next time. I will not list the so-called "negative" competitors, I hope that it will improve, but only summarize. I bought in Taiga for the first time and liked everything, a good choice, and most importantly, I have a desire to continue buying here.
For the first time I buy lumber for the cottage, a couple of consultations and I figured everything out, thanks to Svetlana for her help. We will contact you more than once
An excellent selection of steps and boards for stairs of all different quality and sizes. It is very convenient that there are places of sale in various points of the city of Minsk
Thanks to the specialist Sergey for the work done, showed you in all its glory, picked up the right lining for the bath and other small things, the price was satisfied, got a discount, the material is good, I recommend it!
Andrey, a specialist, works on the stone hill. He helped me choose the steps for the stairs. Knows how to communicate, friendly with customers! I will come again and advise everyone.
A normal office, a fairly qualified consultant, unfortunately I do not know the name, but I am 100% competent, I will advise you how and what to choose correctly if you are not sure. The prices are really not quite humane, but they seem to be about the same everywhere now.
I would like to express my great gratitude for the work of this organization. We bought a floorboard and a bar. Everything is at the highest level, starting from communication with the manager and ending with delivery.
Manager Ruslan explained everything in detail and in detail when choosing a board and Andrey provided assistance during the shipment of goods. Free delivery to the destination was also organized, which is also very pleasant.
Thanks to the guys for their high-quality work and friendly attitude!
A good selection of goods, from small products to large ones, I sheathed the house with you, I made a ladder, now I bought for the bathhouse, thank you to Sergey for a good approach to customers!
I bought the material for the stairs, I liked everything. Price, quality, service. Sergey made a calculation of the material, offered delicious sweets. Thank you, I recommend it!
I bought a small but very beautiful shed for the cottage - in itself, the offer of such sheds from Taiga is excellent, they are assembled quickly, like a designer. The guys also equipped the basic model with everything necessary to the last screw. Some materials were in stock, the surplus was taken back without question. It's a pleasure to do business!
I highly recommend contacting the Taiga lumber store. A wide range of materials. Friendly, attentive, competent staff. Fast service. I really liked it.
I liked the service of the guys on the phone, Sergey took pictures of everything from the call center, picked up a couple of necessary positions, the rest was already selected on the site. I sent everything in fact, paid for the delivery and the material at home, the driver even helped to unload. I liked everything in terms of quality, what was in the photo and in the car, thank you.
I am grateful to Taiga for the service, I liked the material, the price is the same. Manager Sergey on the phone was polite and attentive to requests, thank you!
I recommend it to everyone!)
Good prices, good assortment, adequate consultants, never stood in line. You can choose if you buy by the piece (other stores are busy). If you need wood, then you can go to them, a good option.
A good base. Conveniently located. A wide range of products. The whole tree is laid under canopies. The most valuable one is in the hangar. You can look at it and choose. Four for the prices, they are above average.
It is a pleasure to cooperate. I ordered the lining remotely. At the request, a photo was sent, everything came in accordance. Pleasant communication with the manager. 5+
it is easy to get in and out, it is located near the Mkad, which is very good, there is both delivery and pickup, they will pack everything quickly and help with the choice
We intended to buy a small amount of boards (edged).
It was reported by phone that those of interest are available (25x150 and the remains of 25x125, at least 3-4 grades).
Upon arrival, it turned out that there were no 25x125 at all, and 3-4 grades could not be bought because they had just arrived and were not included in the system.
25x150 so-called "natural humidity" turned out to be not 150, but 143-147, in places with bark and half the length with cracks.
The opinion of the showing employee was also not the most polite.
I like the fact that if you tell me what the material is for, then they will definitely advise you what to buy so as not to overpay. And you can also save money when ordering stairs, even with the work of a master (turnkey stairs), their option will be the most affordable on a budget than anywhere in the city. And do not try to make a concrete staircase or a ladder on a metal frame, pay twice as much as the classic version of a wooden staircase.
Working with legal entities is disgusting, managers have absolutely no information about the availability of material in stock, what kind of material they sell. The buyer pays the bill, signs the contract, the question is, why all these manipulations? If further, you send the driver to pick up your product, but it turns out it has already been sold. The manager says to you in a sweet voice, sorry, someone arrived faster. Faster?! Seriously? Is this a race? This is despite the fact that in advance, you keep in touch with the manager that you will arrive next week, please note that the terms of the contract are respected "Shipment of goods is made within 30 days from the date of payment." Naturally, I (the buyer) would like to know how this can happen, I am given the contact phone number of deputy director Alexey, and he, in turn, explains everything by the fact that this product is not certified, therefore it is withdrawn from sale. But the CHTUP "Timber Trading Company" (Taiga) aims to "Become the best in the lumber market in the Republic of Belarus." With such an attitude, alas, it is impossible to become the best.
The company's work is disgusting. No one is responsible for anything. Managers do not know the situation about the availability of materials. An order was placed, before paying for it, without waiting for a call, I decided to figure out how to pick up the order. It turned out that the invoice was issued, but there was no such material available. Ruined the day, ruined the plans, a complete disappointment. With this approach to customers, the company will very soon become bankrupt.
I would not say that the prices differ from regular supermarkets. Yes, there are profitable positions, but nevertheless there is no significant difference.