A delay, an ill-mannered administrator, and here you can write forever. Moreover, complaints even to the management do not affect the situation in any way. You can go there when there is no store within a 3 km radius. If there is, then it is better to walk.
The store is very small with a meager assortment, tavria sells a franchise and does not monitor the quality of products, assortment and staff, under its own name