Can't the crews come, almost 2 weeks since I paid for the connection, they still haven't come, if they had to turn it off they would have come running so quickly😐 The bosses are great👍
The employees are not happy yet
There is no alternative. Employees of the gas industry are blindly and unreasonably expensive for gas connection - 400 thousand tenge. That kind of money for a maximum of 10 meters of pipe? And then we agreed, there's nowhere to go. Now we have been waiting for their employee for 3 weeks so that he can see where to connect them from. The lawlessness is complete, there is not enough anger, but then you still have to wait six months for them to deign to connect the gas. Thanks
It is not clear on what basis they set their prices. They send a note on raising the marginal cost by order of the Minister of Energy No. 210 dated 06.06.2023, where the MAXIMUM standards for cities within Kazakhstan are clearly spelled out. The order contains a marginal tariff of 25.103 without VAT, with VAT respectively 28.12. And the bills were issued 36.91 tenge. They've become completely arrogant. In Burundi, the tariff was 29.57, and in the Nauryzbai district of Almaty it was raised by 47%. Where is the Antimonopoly Committee looking????? The work is below the baseboard. We waited almost a month for them to arrive and make a backup under the pipe. They never did. But as the tariffs are raised above the established ones, they do it at the speed of light.
The most bureaucratic organization. No concern for consumer comfort.
To run for three days to check the meter, at the same time to the laboratory in another part of the city, and with the result of the act to go to the suburbs to Kemertogan. Such a bureaucracy could only be created by a person who does not like people
There is no alternative, the specialists are arrogant, they work at random, they charge expensive, they try to pick up everywhere else... In general, they behave like kings while supplying gas with impurities that wind up the meter oh, oh, oh, and the gas barely burns at the same time
It 's awfully far away and it 's not easy to find 👎
The twenty-first century and they have a toilet on the street and it is impossible to enter .....
Aren't they one of the richest and most powerful companies in Kazakhstan : "Gas farms" .... there are simply no words... they feel sorry for the normal toilet that is located inside buildings, for their customers, who live at our expense ...👎👎
Dear ones! I ask you to take measures against the company Taraz Agro Prom Service LLP, represented by Director Tokishev A.B. for the village of Tuzdybastau, Talgar district, Almaty region, represented by the Contractor responsible for gas supply to the village. Tuzdybastau, in turn, acting as a Contractor for Tauekel-N-Algabas LLP, represented by Director R.T. Otembaev, who is responsible for gas supply to the Almaty region, in turn, being a Contractor for Kaztransgas JSC, represented by Head R.E. Suleimenov.
According to the Condition of the Gas Supply Agreement for a private residential building, the Agreement comes into force from the moment of 100% payment the cost of installation and other works, the Contract was concluded on January 12, 2020, payment was made in full on January 13, 2020. According to the Contract, the Contractor undertakes to gasify the residential building within 6 months from the date of payment of the full amount specified in the Contract. At the moment, on September 02, 2020, the house is not gasified, when contacting the contractor, they send the Customer to obscene places and say that this does not concern them. The question arises if the Contractor has not fulfilled its obligations and obscenities the Customer, what measure of responsibility can be applied in this case to the Contractor? It is advisable to apply the maximum penalty according to the Civil Law Act. And we also require gasification of the residential premises in accordance with the concluded Agreement. Moreover, all his obligations as a Customer were fulfilled in full. The contractor is not only obscene and refuses to make a tie-in and install a counter. He also claims that they have nothing to do with gas supply in this residential sector... The question arises on what basis are they doing this in the village of Tuzdybastau? Are they a corrupt organization? And who gave them the right to use obscene language towards consumers?
Thank you very much to all employees of the tauekel-n-Algabas gas company.you help people a lot, we respect you for everything.people are very pleased with you.