I applied as a victim of a traffic accident - there were people on Saturday, but the electronic queue regulates everything (for insurance payments, you need to contact the 2nd floor - the stairs are on the left side of the main facade).
The entire documentary process took literally up to 20 minutes - during the registration process, the specialist called the appraiser, who immediately informed him when he could arrive for the initial inspection (the car was not on the move - the appraiser arrived at the area in a couple of hours).
There is nothing to add to the rest yet, especially regarding the amount of payments, etc., because the process is only at the initial stage (there are hidden damages).
The appraiser has adequately examined and recorded everything.
At the moment, I have not met any negative feedback. In the future, the review will be updated (as additional information and events become available).
In terms of parking, I parked along the road (there were places and it was not prohibited by traffic regulations).
He addressed the car as a victim. It is very convenient that there is an electronic queue. The staff is polite and patient. Experts tell you where to write what in the statements. I didn't meet any rudeness. The only thing is that the payment was made for the first time in 2 weeks. And the recalculation, after the repair of the car, was already paid on the last 20th working day - this is almost a month later. Probably, they don't like those who come with recalculation))
Of course, it's better not to go to such places, but if it suddenly happened ...)
After the accident, we came to apply for insurance compensation.
Everything is very fast, no queues, an electronic queue.
The specialist who served was as polite as possible, prompted everything and processed the documents super quickly. Since we arrived around 4 p.m., the car was inspected immediately after filling out the documents. It was also quick, and the master appraiser explained in detail what he was writing down to pay compensation.
There were only pleasant impressions from visiting the insurance Task.
The only drawback was that, unfortunately, it was not possible to get through to the loss settlement department by phone for advice. But at the same time, Viber responded quickly enough.