He addressed the car as a victim. It is very convenient that there is an electronic queue. The staff is polite and patient. Experts tell you where to write what in the statements. I didn't meet any rudeness. The only thing is that the payment was made for the first time in 2 weeks. And the recalculation, after the repair of the car, was already paid on the last 20th working day - this is almost a month later. Probably, they don't like those who come with recalculation))
Disgusting insurance company. Any positive feedback can be bought. Which, apparently, is what you are doing, because with your principle of calculating repairs after an accident, it is impossible to get a positive feedback. Calculating the percentage of wear from used spare parts is nonsense. Even though receipts were provided for all used spare parts. You were asked about the procedure for reimbursement of used spare parts, to which you replied that we would pay according to the receipts. And then coming up with reasons not to pay for these spare parts by sending for clarification to the Betor Group Smacks of fraud. The point of your insurance is zero.
I used this insurance for almost 12 years, until I came across it for treatment! now definitely a change of insurance!
The accident was not my fault, the Euro protocol was drawn up!Bottom line, everything is polite, but....it's hard to pay..
Painting the front bumper ,repairing the bumper (cracked) , replacing the license plate,removing and installing the radiator grille 180 r!!!!
It's like where for 145 (those 35 r replacement numbers)will I paint, repair the bumper and put the grille back in place?