You usually expect a lot of time and nerves to be lost from such places. In fact, everything turns out to be much simpler, because the most difficult thing is to get to them. Then everything is like clockwork. Employees search for the shipment in their database, issue a declaration, you pay for it through Caspi and either get it in your hands on the spot, or go to pick it up at the post office. Thus, you save 4000-5000 tenge for "customs broker services" from your postal organization and pay only this very duty. Asel and her colleagues thank you very much.
I would like to express my gratitude to the employee named Galym. A very friendly, conscientiously fulfilling employee. He helped in the correctness of the declaration and explained step by step how to pay the fee. Galym, Rahmet to you from the bottom of my heart!
It's clean, the air conditioner is working, I picked up the parcel from DHL. There are two options:
1. You pay extra to DHL and they fill out the PTD (Passenger Transport Declaration) for you and make delivery to you.
2. You go fill out the PTD and pick up the parcel on the spot while saving 4000 tenge.