Money was stolen from us in this hotel. 105 thousand rubles.
The hostess offered to leave her things before departure and pulled out an envelope with cash from her suitcase. We are negotiating with the police, the booking service, and the embassy. We are already in Russia and there is no way to figure it out personally.
The hostess does not answer the phone, her son ridicules our actions, says that we will not prove anything. They refuse to provide video from the cameras. Be careful, Russians …
We liked everything, Murphy was a great cat, the hostess was normal, she helped when the outlets stopped working. The room itself is very beautiful, as well as the view🔥
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Диана Ц.
Level 4 Local Expert
September 22
A huge amount of money was stolen at the reception while the suitcases were there. The hostess herself offered to leave it for storage and assured that it was safe. When we arrived in another city and discovered the theft, no one contacted us. There were contacts of her son, they contacted him. He communicated with ridicule and tried in every possible way to send him away without trying to help. Their impunity is apparently rejoicing, it is obvious who is involved. I strongly advise against this place, even if at first glance you like it