Good afternoon, this is not the first time the disgusting attitude towards customers...I called a taxi with a child in the rain , the dispatcher and at the same time the hostess , as the driver told me , accepted the order , but did not tell the car when she would be and hung up .I had to look for my car myself in the rain, looking into each one where the driver was, as a result, the driver waited and maybe another time he would leave without waiting until I found my car myself.At the same time, the driver calls her himself, why doesn 't he tell her the car number, she hung up too .I started calling later and saying that it wasn't a good situation and it wasn't the first time, to which She replied , "What's the big deal if you go to any car and ask for a taxi or not," and hung up as always, at least apologized, but she didn't even pick up the phone ,and when she called from another number, she picked up and hung up again .
she apparently doesn 't understand that the driver can leave while I'm looking, and not every driver of another car will understand when the door is opened several times and they ask for a taxi or not ...Cars drive without identification marks, there is no SMS , there is no auto-dialer, how does the client know that his car has arrived...And the dispatcher did not even Apologize, and this is not the First Time , I did not think that I would write a review, but with a child in the rain, looking for a car is not a good thing...
They 're just arrogant !! The price is raised every two days!!!! tariffs are changed like gloves!! There used to be the cheapest taxi, now it's the most expensive!!