I've never written negative reviews either. But!!! I spent a day getting home. I finally arrived in Orsha at 3:00 a.m. I called from the 135 service and immediately warned that I had 2 suitcases with me. The dispenser refused my call in a preachy tone. You can't put a suitcase in the trunk, there's a gas cylinder in there. And you can't put a suitcase in the back seat either! The dispatcher doesn't speak expertly, which immediately makes me want to answer her in the same tone! I hope the management will finally pay attention
to the reviews and fire this lady!!! There is no complaint against the drivers of this service: they behave culturally and politely.
I put one star solely because of the rudeness of the dispatcher.There is no nonsense , he considers himself the "queen of life"😂😂😂It's funny that they've been blacklisted 😂😂😂Although I was a regular customer of this carrier , but I was not very upset😂😂😂Dear management, pay attention to the work of some of your dispatchers. They are rude , there is no customer orientation , they cannot build a dialogue with a dancing passenger,
I do not recommend it! A bad taxi, we waited for an hour, the drivers are rude, homey, talking to you, it's impossible to be in the car (because of an extraneous smell), the car is dirty, they told the dispatcher (she was rude too), in general this is not a service! The worst taxi in the city of Orsha. I do not recommend it.