Very nice girls. Everything was washed efficiently and neatly. The old stagnant grease in the kitchen and the water stone in the bathroom were removed. I am happy with my work. I recommend.
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BarbaraBlack
Level 5 Local Expert
August 14, 2024
The most terrible service. Communication with clients is at zero. And this, we have not yet reached the very work of the staff. The whole problem lies with Svetlana herself, maybe it's her manager, who cannot, of course, orient the consumer by cost. At first she said that the price would be 150-300 rubles for a 1k Khrushchev . She asked why 300? There is no answer. She immediately told me to contact Dr. cleaning. What kind of nonsense is this? I didn'T ask something irrelevant, for example, "why did I buy a car?" Or "how did you go to the sea?"
I asked to sort out the cost of the work separately by phone or Viber, to abandon some actions so that the price would become 150p +, at least 200. For example, do not wash the floors. It is logical that the amount will be less.There was no rudeness on my part either on the phone or in Viber.On the part of SVETLANA - disrespect and not professional indifference.
Pay 300 rubles or go to another office. I don't mind paying people for their work and professionalism. But just taking numbers from the air is too much.
The tile from the engine oil was washed perfectly. I really liked the attitude to the case and special thanks for the promptness. Our organization expresses its gratitude.
Disgusting, they smoked in the apartment during cleaning, general cleaning turns out not to turn on the toilet, the chandelier switches, the cabinets in the kitchen are washed, even as drops of fat remain, the seams on the tile on the apron are not touched, when I asked why, they say it curled into a puffer the strongest chemistry does not take, I took them with a rag wiped, the hood not touched, the floors were not washed, and there was no contract and receipt, she called their boss, she refused to listen at all, the windows were washed disgustingly, the mirrors were stained, and the price that was negotiated increased significantly
I DO NOT RECOMMEND IT
Many thanks to Svetlana for the high-quality cleaning. Everything is fine. There are no comments. Special thanks for the brochure on the care of wooden furniture, I learned a lot of new things for myself.