We ordered a set for the first time through the application, it was delivered quickly, there are no questions, but we forgot to bring the tops (it's okay, we're all human). I called them, they offered to bring it now or a 30% discount on the next order, I chose the second option because I already wanted to eat. After 2 weeks, I decided to take advantage of the promotion, a girl answered the call with a not very pleasant tone of conversation, I told her about the situation and about my discount, she answers me that they do not give such discounts and she does not know anything further, she disappeared somewhere and asked what I want to order, I also ordered some kind of kit, delivered quickly. But in the end, some cartilages crunched in 3 rolls or what it was, we did not understand, the rest did not really taste either, I did not want to find out something after that, alas and ah.
Good afternoon. We have repeatedly placed an order for Kletskov. In November, they called, made an order, the receptionist said that delivery was included. To which a normal question arose, why was this not the case in previous times. They replied that it had always been like this (they ordered from September to October-it was not). Then they said that apparently another administrator made a mistake. We talked quite calmly and clearly, on the other hand - lazy answers: go to the site and read, and so on. As a result, the administrator decided to block the number.
Today they called from another number, picked it up, thank you (the other one is still in the block, there is a constant reset).
When asked why in the block, they gave the answer that we do not put it. When they argued that they had been picked up from another number, they finally admitted that they were putting on particularly scandalous ones (although I did not raise my voice, I did not use obscene language). I said that at a different address, the girl speaks culturally, immediately specifies the nuances, to which the super-administrator replied to me - well, place an order there. I will note that today, as last time, she spoke in a calm tone.
Please resolve the situation with the customer service administrator, and not be lazy and send to other establishments.
Always delicious and fresh food. We've only ordered it a few times, but we've already fallen in love. Then we will also take it here. There are many promotions and there is always plenty to choose from.