On February 19, 2025, my friend and I decided to visit our favorite restaurant with a very tasty menu... Everything is fine, but the mood was completely ruined by the receptionist (as she introduced herself - the hostess of this institution), who was rude, raised her tone and basically behaved like a "market woman" with regular customers.... It was the best sushi restaurant in the city and the attitude to people...but after such an attitude, we will look for something else...
service, as elsewhere in the city, rests on the fragile shoulders of a very young team. If there is no full landing, then you will not have to wait long for the order. Tom yam is normal, the rolls are normal, I'm going to try ramen next time. I would like to note the improvement over the past couple of years: the smell from the kitchen is no longer audible in the hall. Aquariums with fish are pleasantly pleasing ♥️ the prices are average.
solid 4k
I've been going to this place for over 10 years.There is always order and cleanliness.I've always liked the kitchen.On delivery, in principle, they always warn about the nuances.But today I found out that there is a table for the BOSSES!!!))) To put it mildly, I was surprised.I always thought that the most important thing in any restaurant or cafe is the GUEST.
I made an online order a couple of weeks ago. One of the advantages is that there is a vegetarian menu and it is really delicious. But the service is terrible. Not only did I wait 40 minutes only until they called me to confirm the order, but they also counted 650 rubles for delivery "to my area", although it was written that delivery in Donetsk was free of a certain amount (I don't remember exactly it, but I had above this amount). But the surprises didn't end there. When the order finally arrived three hours later, the amount still did not converge (downwards). I'm already checking at home..WHERE ARE MY NOODLES? It would have been worse if it had been counted and not put down, of course, but someone decided that I would just do without it. At the same time, I was not notified that she was not there.
If it were counted, then 1 star would be a pity. I bet 2 only for the golden hands of the chefs. I strongly do NOT recommend ordering here!
Excellent waiters, good menu.But the rude administrator, she's the manager.He's behaving incorrectly today, shouting at customers.The prices on the menu and reality do not match, I do not recommend the establishment!
02/19/2025
We have been waiting for our order for a very long time. They asked to bring drinks with food, they brought it after they were reminded and had already finished 2/10
We were in the institution quite recently, ( 06/18/2013 ) there were not many people, but the order was prepared for about an hour.
Of the cons:
• we ordered everything, a friend's order was taken out on a tray with a friend's order, without saying anything. She waited for her order for about 2 hours, the staff answered her questions in the spirit: "Well, you know, you're in the kitchen, wait." As a result, they apologized, that's all.
Bottom line: both delicious and sad. 4/5.
See original · Русский
1
Игорь
Level 8 Local Expert
August 28, 2024
If you visit this "restaurant", it is better to call it a "bar", then it is fine, but if you order, then not very much. There is no declared cashless payment. Cash only or by transfer to a phone number. A dry cleaner in his profession, in my opinion, is a little weak.
In general, you can sit with your family, but unfortunately it is not tasty and the work of the waiters leaves much to be desired, I put one because, as it turned out, they gave the change for two thousand incorrectly, but I noticed only at home
From the good: a pleasant and attentive (but not intrusive) waitress. I really liked the service.
From the bad: the interior is like from the noughties, inside there is nothing to hint that the restaurant is Japanese. Well, somehow it was possible to update, no?
IT DOESN'T TASTE GOOD. And this, alas, is the main thing. Well, just no rolls, no. Like cardboard. Rolled up somehow.
Half of the rolls on the menu are with chicken, but seriously...
the hot roll was brought barely warm.
I won't go there a second time for nothing.
See original
3
Александр л.
Level 8 Local Expert
May 23, 2023
The place is holding up very well!- with today's situation.
The cuisine is also decent, as delicious as before.
And for those who write the change was given incorrectly:
-count the money without leaving the cash register!
People can make mistakes too, even the most punctual!
I have visited this institution more than once, there were no questions with the delivery, and there were no other negative moments either.
A cozy atmosphere, three halls, aquariums with fish, parrots and some other exotic birds along the walls. If you need to negotiate with business partners or have a quiet family dinner in a romantic setting, then you are here. The staff is polite, they work smartly, but without fuss. The cuisine is Asian and European, the food is delicious. The bar has a wide selection of drinks for every taste. There is also delivery in the city. I was pleasantly surprised by the discount when ordering takeaway. There is an application for smartphones.
Ordered at 20:58 via the website. It is indicated that orders are accepted until 21:30. Cyatha: "Courier delivery is carried out within the city during business hours from 11:00 to 21:30."
The manager's answer to the question "why? after all, it is indicated otherwise on the website" - well, they uploaded us, we do not accept delivery anymore.. great service
The kitchen is good, although honey is not natural for tea, the prices are acceptable, sometimes the waiters are slow, then they will not give hot napkins, then they can mix something up. In general, for four.
We ordered home delivery, after which we wanted to try sushi already in the institution itself. A very cozy, quiet place, decent rolls, although I am not an expert in this kind of cuisine, it looks decent and tastes very good! My wife is very neutral/ambiguous about Japanese cuisine, and she even almost liked it,
A small establishment is the only one that was found on the Internet. Delicious rolls, tiramisu and chocolate rolls were ordered from desserts. What was in the chocolate rolls did not match the composition indicated in the menu, I did not like it.
One of the best establishments in the city. Since I am a fan of Japanese cuisine and often visit establishments of this type not only in Donetsk, but also in other cities and countries, there is something to compare it with. Beautiful presentation, decent seafood (not a seafood cocktail from the market), pleasant atmosphere, attentive service. I recommend it!
I ordered a boat of sushi , the sushi was small and not tasty , it still smelled of rotten fish , the staff was waiting for something average for 23 minutes