Sushi Shop
170 reviews
November 12
Good day!
We were passing through Polotsk, we went to have dinner with our family... Yes, it's been a long time since I was so wrong with the choice of an institution ...
Behind the beautiful interior lies a complete lack of work experience, a disregard for the client. And the prices, to put it mildly, are considerable
The order was accepted quickly, but it turned out that half of the rolls menu was in the stack. I had to choose from what I had.
The waiter did not even know what kind of wine there was, did not understand the difference between dry and semi-sweet wine. As a result, I mixed up everything, brought white instead of dry red... Yes, she also tried to dump her joint on us, like we ordered white... It's very unpleasant...
Pizza is something with something... Unpeeled, minimum filling, poorly sliced..
As for the rolls, they are not bad in quality and taste, but they were made for more than an hour, although the time until the order is ready, according to the waiter, is 30-40 minutes.
The waiters (4 people) are busy with anything, there were few visitors, but even dirty dishes and appliances bothered to remove only after a reminder.
When asked to take the remaining rolls with us, we were given a container and left..
By yourself, all by yourself...
this is such an institution... Think for yourself, decide for yourself whether to eat here or not.
Failed.
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July 31
It was raining and I ordered delivery, delicious Monica pizza (the combination is awesome for me, a lover of pickles), I tried the July sushi set, an interesting combination, I won't say that I liked everything, but someone will like such an unusual taste) put 2 sets of chopsticks, wasabi, 2 soy sauces and 2 ginger (although I I ordered only the spicy sauce), i.e. great, thanks)
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November 12
A very atmospheric cafe,
Pleasant and polite staff, quickly accept and bring the order, clean the dirty dishes on time
Delicious food, quickly prepared.
We love to go and relax with my husband
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June 7
The place is very cool, personally I call it family) everything is fast, delicious, beautiful, it happens that sometimes the order is not brought soon, but if you look at the number of visitors, then everything is forgivable at once) I recommend)))
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3
September 22
If you think that coming to a beautiful place you will be humanly fed? You're wrong. After, in general, an hour of waiting, they brought us cold miso soup and 3 rolls, 2 of which turned out to be without fish at all (if you think that I missed this point in the description of the roll - it was with fish that we chose), despite the fact that the last roll was with pieces of fish (everything corresponds here, no questions. And yes, two of the three were baked - which, like the soup, turned out to be cold due to the fact that they forgot about the order. When the order was clarified, ginger was refused, and lo and behold, it is on a plate...
And the cherry on the cake - when paying for the only normal roll, the waiter was asked to take the order with them, bring the box and leave, they say, collect it yourself.
If it were possible to put zero stars, I would. I think we'll eat with the competition.
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1
November 10
Thank you for the perfect service of all the staff (especially Ivan), friendliness and responsiveness, for every position. We reacted quickly, clarified the important elements of the order, to the chefs. Everything is very tasty.
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July 24
We went to have lunch and were completely disappointed, starting with the service and ending with the quality of the food. Mom ordered water and asked me to bring it right away, after 4 minutes of waiting, I went to the bar myself to ask for this water. She asked me not to put ice in my coffee, but it's not fate either. I had to fish it out in a bowl for soy sauce. And this ice stayed with us until the end of lunch. No one bothered to clean it, even though they came up several times. Caesar salad is just a mountain of lettuce leaves and quite a lot of cheese, all other ingredients in a minimum amount. Rolls - both in appearance and taste are very different: one solid cheese interspersed with other ingredients. In general, we ate something to eat, but no pleasure from visiting. Two stars for a nice waitress and good coffee.
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2
July 3
A very beautiful and cozy place, both for friendly gatherings, and for a family evening, a date. Delicious food, pleasant music and very polite staff.
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1
June 24
in terms of service, the waiters are not trained in the simplest manners of behavior and service!!!!!! they brought rolls to an empty table, they had to get up and go for the appliances themselves, because they were forgotten, napkins and soy sauce also had to go and ask for themselves, and they did not bring another position in the order, because they also forgot, and only a couple of tables were occupied, at the same time the waiters were sitting at the counter and nothing They were not busy. there was no soap in the toilet to wash my hands, when I was asked to top up, I was sent to another toilet, where there was no soap either.
There were no apologies in response to the comments on the service, but dissatisfied statements were clearly heard.
There are no questions about the kitchen, baked rolls are always delicious
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2
June 26
I like this cafe. It is convenient to relax with children, there is a children's menu, which is very useful, the prices are reasonable. Pleasant waiters, good service. I recommend this cafe.☕️
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1
November 16
The atmosphere is pleasant, the staff is friendly, we love rolls and sushi, the waiting time is acceptable. Parking difficulties sometimes happen, but that's okay, this is the center.
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August 2
After completing a walk around the city, we decided to go to this place because we love rolls. My husband and I ordered rolls of 3 different types and were disappointed. It was impossible to peel the rice off the plate so it stuck to it. The rolls themselves were falling apart, I had to eat in parts, but that's half the trouble. The baked ones were not even finished, because the shrimps were not the first freshness and the smell was already coming from them. 3 stars only for service and staff.
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1
August 1
We ordered rolls, and all the options looked great in the picture. We chose a big set. As a result, they brought negligibly small and unpresentable rolls. We were upset, but we tried anyway, it was in vain that we decided. It tastes just awful and poor! the ingredients were almost missing... horror. The name of the restaurant "sushi shop" where sushi is just disgusting! 💔 I DO NOT RECOMMEND IT
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1
July 16
Very tasty sushi. I would say that in all of Polotsk, for sure, the most delicious are here). And I'm a real gourmet. Snacks and drinks were also great. There is a very large selection of food. And pizzas, and sushi, and Belarusian cuisine.
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1
September 11
Very tasty sushi, fast delivery of orders, courteous staff, pleasant atmosphere, my favorite place in the city. Delicious drinks
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1
July 31
This "institution" is not worth even one star, dirty plates, dirty bowls, saucers are generally dirty and flowing, snot on the wall, there are no long cocktail tubes, two small ones are fastened.
The rolls are falling apart, the caps on the rolls are disgusting.
The waiters are slow , they waited a long time , the bill was brought from time 20 , thanks for the delicious ginger🫶🏻
And some delicious black as a gift)
I hope we can do without E. coli.😘
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2
1
May 30
This is, of course, a game :) In terms of service, for a small city, it is very good, especially delivery (Polotsk). Next, I opened Pandora's box. From the "box" the view of sushi is not particularly presentable.
It is unclear what is included in the set (ordered set 2). The names of the rolls are spelled out, but the number is not, only the total weight. In the photo in the application there are three rolls, in fact - four (it is clear that they sell by weight, but the rest is unclear). Of the three names, only one roll looks like what it should be, but the rest, especially Philadelphia (rice in a "cap"). Everything will become clear from the photo. I will not write whether I liked sushi or not, I will say one thing, I ate them %20, the rest .....
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4
November 18
A normal cafe, we don't go every day, of course, but it's quite decent to go in to relax, eat, spend time with family or friends. Thanks
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October 15
The delivery is just terrible, okay, the wait is 2 hours, I understand that there may be a lot of orders, but the pizza arrived just icy and is no longer in that condition. I give 2 stars only for the fact that everything is delicious in the institution itself, but everything is bad for the service. You can wait for the waiter for half an hour, although there were not many tables, no one responds to the call button, and they do not go out on the summer terrace at all, you need to go inside and place an order there
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September 3
Sushi shop Polotsk, delivery. It's terrible! Many have no filling at all, just rice! If a small piece of fish is visible on one side, then the roll turns over, and there are no fish there anymore) just rice or one ginger instead of fish! Do you think people are idiots and won't understand that you replaced the fish with ginger? Everything is crumpled, crooked, falling apart. I understand that for this money you should not expect something wow, but you need to have at least a drop of respect for your customers!!! I ordered rolls, not just rice. Very upset(
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1
August 14
I've never seen a more disgusting delivery in my life.
Did you mix up the rolls, did you not report
the taste of the sushi? but it's not there.
disgusting Philadelphia, baked rolls pull 2 points, at least the taste is acceptable, and you don't want to spit it out
funchosa with chicken? it's just a mountain of pasta with not tasty chicken, which is cut into huge chunks
, I haven't seen such disappointment for a long time
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February 3, 2023
Уютное место! Еда вкусная , готовят быстро, персонал приветливый. Для детей есть детское меню-раскраска + цветные карандаши приносят , что позволяет детям весело ожидать заказ .
Дополню отзыв. Посетив это заведение еще раз , мы с ребенком сели за столик у окна . Уже листали меню , подошла девушка и спросила у нас «знаем ли мы, что этот стол заказан?» Замечу , таблички, что стол заказан не было . Она навзвала нам время , на которое стол заказан -17:30 . Мы пришли в 16:00 . А подошли к нам в 16:20 . Конечно мы с дочкой планировали посидеть спокойно и не торопиться , поэтому пересели за другой. После нас две женщины сели за этот же «заказанный» стол . Их тоже выгнали и только после этого поставили табличку . В итоге мы ушли в ближе к 19:00, а стол так и стоял свободный…так себе осталось впечатление .
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1
May 20
We often come to this institution, today we came for the first time to try a set lunch.
And they were extremely dissatisfied. We came in, no one greeted us, sat down at a table, chose dinners, we sit waiting for someone to come up to us. This wait lasted about 10 minutes.
As a result, we went to the bar ourselves in an attempt to order, but we were sent back to sit.
Within 5 minutes, the waiter ran up and took the order (a couple of soups and a couple of salads).
After that, we continued a nice conversation, until we noticed that the tables that came after us were already finishing the same dishes.
I went over to make a comment, as a result, instead of elementary apologies, the waiters began to resent each other who was taking whose order. I returned to the table and it took 5 minutes for the order to be given to us. (Our total waiting time was about 25 minutes).
We started eating and immediately noticed leftovers on the cutlery that was served to us.
Also, I noticed that there were no napkins, again, I got up and went to the bar to make a remark...
In the end, again, no apologies, and instead of beautiful folded napkins, they poked them at us as is, as if doing a favor (I'll even attach a photo of napkins that I don't want to see in any place anymore).
The only thing that turned out to be pleasant was the kitchen.
All the dishes were very tasty, except for the bread... It was stale and it was impossible to eat it.
We asked the waiter why the bread is like this, if you have indicated that fresh pastries???
On this...we were told that it was yesterday's, we asked to replace it or remove it from the order, the girl took it away, saying that it would be deleted from the order ...
As a result, this was not done during the calculation. Thank you for the delicious food and wonderful service, after which you do not want to come to your place at all.
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1
1
April 21
A great place to meet.Crazy cuisine, wonderful service, good staff.Visitors are always welcome in this cafe, a warm and homely atmosphere.
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2
November 12
Sushi Shop is the best! Pizzas, rolls, and hot dishes are very tasty. I recommend only the Sushi Shop to everyone!
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November 16
Excellent cafe, polite staff, cozy atmosphere. A good selection of pizzas and rolls.
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June 3
We ordered sushi and pizza, the sushi looks terrible and tastes the same, we thought at least the pizza would be normal, but it was made from the cheapest products and the taste was not very good
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2
November 12
Great place, I recommend it to everyone!! Delicious! Quickly! The service is excellent!!! 👍
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November 12
A very cozy cafe in the city center, where you will always be quickly and deliciously fed.
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November 12
The food is very tasty. A rich assortment.Excellent service. Fast delivery.
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April 19
Good afternoon. Many thanks to the Polotsk team of chefs, we often make orders to the office, the rolls are always excellent both in terms of aesthetics and taste!
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1
1
June 16
Disgusting, everything is of different sizes, the rice looks ordinary from the traffic light. I liked the rice and crab sticks the most, having never cooked, it would probably be better to make it myself
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2
April 16
fast service, delicious dishes, friendly staff, cozy atmosphere.It is better to book tables during the holidays.
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1
April 17
Excellent service, delicious food and friendly staff make it a good place to eat and have a good time.
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1
1
November 6
We ordered a rather large set and, to our surprise, it was served quickly.Very nice staff ☺️
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November 12
The service is excellent, the delivery, the menu is good 5* Sincerely, The staff is good.
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November 18
A wonderful cafe, fast delivery, delicious and fresh food.
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October 10, 2023
A relatively inexpensive place. I'm not a fan of sushi, rolls, but I won't say anything bad for my inexperienced taste. In general, it's fine. At the expense of pizza, I can say that they do not regret the fillings. One for two is enough. Polite waiters. You can book a table in advance. For a large company, they offer a separate room or make up tables. Quite cozy.
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1
April 23
Everything is fine, a set lunch, inexpensive, but there are not always places, there is an increased demand for an institution, a kitchen - food.
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1
August 3
The cafe is cozy, the staff is very friendly.
But be prepared for the fact that you may come across leftovers from the previous person, as was the case in our case: They brought us sauces with leftovers at the bottom!!! And soy sauce is poured into a common bottle from all the leftovers right behind the bar! Specific savings, even in such small things.
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1
August 11
we ordered pizza on 08/06/2024, as a result we were poisoned with our sister, the pizza looked normal, it tasted too, but the consequences were not happy
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1
May 25
The family went to a sushi shop in the city of Polotsk on Franziska Skarina Street. 1. We sat for half an hour waiting for the basic menu to be brought. 2. They pressed the waiter's call button five times and none came up. We just sat for an hour and that's it. The service is at full zero!!!!!
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2
July 8, 2023
Ужас! Тихий ужас!
Тот случай, когда сервис в советской столовой выше, чем здесь!!!
- Можете с грустью наблюдать, как за соседние столики приносят заказы, потому что им попалась более расторопная официантка!
- Ожидание прихода официанта - 10-15мин.
- Могут «прислать» стажера (несколько раз переспрашивает, не знает ни блюд, ни сколько готовятся, ни наличия…)
- Дежурные объяснения «много людей» - мимо! Больше половины столиков были свободные.
- Никто не предупреждает о времени ожидания (больше получаса ждали - 2 раза подходили к бару за уточнением что происходит?!
- Кухня - среднее между полуфабрикатами Евроопта и средним кафе
+ Относительная дешевизна
5
February 10
The place is nice, cozy, but today the child was left without an order, one dish was brought, but they forgot about the child's order, did not do it, waited, approached the waiter, it turned out that even after an hour no one did it. They didn't apologize. And we've been there more than once, I liked it, this is the first time.
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August 25
The place has deteriorated terribly lately. It stinks of sewage, the food is mediocre, the wait is long. I do not recommend it.
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1
July 15
Simple kitchen, large selection of dishes, friendly staff.
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1
September 5
It takes a very long time to serve dishes, they did not bring what they ordered, they were over-salted once, but it was so delicious
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1
December 28, 2022
Уютное кафе в центре города. Приветливый персонал. Видимо в меню преобладают блюда сродни названию кафе, да и за пиццей, видимо, туда ходят люди, но есть и "привычно мясные" отступления, салаты. Цена вполне демократична. Спиртное дороговато. Да и кухне хотелось бы пожелать быть более расторопнее.
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September 16
It used to be better! Now the service and rolls leave much to be desired.
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April 16
The food is always very tasty, the service is at the highest level 🔥 the staff is polite
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