Good evening, I visited the sushi shop today, I was not very satisfied with the service, we celebrated our birthday, ordered pizza, drinks and desserts, we were told that there were no desserts except ice cream, we were asked about pan-cats, they said that there were none, we ordered pizza and ice cream, they brought half-cold in more than an hour, added to we ordered rolls, waited for them for about 40 minutes, came to the counter, and the waitress Valeria, after looking at the computer, decided not to pay attention to our request to come over, asked about the rolls, at the same minute they took them out of the kitchen, apparently they just didn't want to carry them, they also saw a cat that was being carried to the next table and they told us that they weren't there, they asked about them again, Valeria replied in a rude voice, "it was an hour ago." They asked about the ice cream. In response, in a rude voice, "you said to bring them later." Although we had been sitting at an empty table for a long time (empty because they don't carry dishes), I hope they will take action.
It's an amazing place. As we were told, it's the only place in the whole city where they make sushi. Guess what they can't do? Yes, it is sushi! We ordered a set that included Philadelphia. Not only were they made terribly poorly (the fish were cut into some incomprehensible pieces and the rolls were cut both in thickness and mostly thinly), but instead of cream cheese, they also stuffed something very similar to feta. And yes, the fish looks like an ordinary Santa Bremor. Rice is also not for sushi. Of the three rolls in the set, there was only one normal roll - where the eel tasted like herring.
But the carbonara was surprisingly normal, as were the pancakes with pork rinds. Maybe you shouldn't make sushi then? Well, or send a cook to a course.
It's a solid four for pasta and draniki, but because of the sushi in an institution that positions itself as a sushi bar, it's a bold zero. That's two in total.
It is difficult to find such bad sushi in Minsk.
It's a good place, everything is always delicious. I really like the nagoya roll. and good combo promotions. I recommend. Polite operators when placing an order. Contests are often held (a big plus).
Good afternoon! I don't visit often, but I can say that this place was pleasantly surprised by both food and drinks! Good, fast staff service, and a great place to spend time with your loved ones, I will definitely come back to spend time in this institution!
It was the first time we visited this place to eat sushi. Unfortunately, we did not appreciate the taste of the rolls, cream cheese is an incomprehensible coarse, tasteless mass, the salmon in Philadelphia was slightly salted, obviously not very fresh, the eel in the eel roll was not found in all the pieces, and the rice itself is porridge, the shrimp roll in tempura is more or less edible. In general, we didn't get any pleasure (As for the establishment itself and the service: at the entrance, none of the staff pays attention to you, we ourselves found an empty, unmade table and asked to clean up, the dishes were raked, the table was wiped after our second reminder, then we waited a long time for the menu, it turned out we had to press the button that was lying behind the jars and napkins, we didn't notice her, and no one reported it, we waited for food for 30-40 minutes, the workload was heavy, so overall the service is normal. Overall impression: tasteless at a fairly high price, the "meeting of guests" is lame.
I often use delivery. Wishes: in order to be able to order a menu from a cafe for delivery, as well as set meals, it is not always possible to go to a cafe. And pizza and rolls for lunch are not always desirable. In general, it is normal. But, there is one shift where it is always delicious, and there are days when, apparently, I get to another shift, and from the rolls - only the name, the taste is generally so-so and everything falls apart. Thanks to the shift that STILL cooks normally 👌
The cafe is good, the staff is polite and tidy. Excellent service, the waiting time for the order is short. A pleasant atmosphere in the coffee, delicious fragrant pizza and rolls.
The staff, in particular the waiters, are always very polite, it is clear that they are mostly students and a little inexperienced, and I see no point in lowering the score for this.
But what you should lower your score for is the kitchen, because the kitchen often depends on the shift. One day they'll bring you a delicious dish, and sometimes you don't even want to run. The same goes for the cooking time, sometimes even an almost completely empty restaurant, and they cook a dish for you for half an hour, and sometimes almost immediately
Great food! Delicious! I am glad that there is delivery, and a cozy atmosphere in the cafe. I don't really like rolls, but you can eat delicious salads, hot dishes, even soup.
The waiters are very friendly, the cafe has a calm and cozy atmosphere. Music fills the place with joy and fun. The dishes are clean, you don't have to wait long.
It's very tasty, they cook quickly in the afternoon and in the evening when a lot of people have to wait, the staff changes often!The rolls and sushi are delicious, but the whole kitchen!the price is adequate
Good day!
We were passing through Polotsk, we went to have dinner with our family... Yes, it's been a long time since I was so wrong with the choice of an institution ...
Behind the beautiful interior lies a complete lack of work experience, a disregard for the client. And the prices, to put it mildly, are considerable
The order was accepted quickly, but it turned out that half of the rolls menu was in the stack. I had to choose from what I had.
The waiter did not even know what kind of wine there was, did not understand the difference between dry and semi-sweet wine. As a result, I mixed up everything, brought white instead of dry red... Yes, she also tried to dump her joint on us, like we ordered white... It's very unpleasant...
Pizza is something with something... Unpeeled, minimum filling, poorly sliced..
As for the rolls, they are not bad in quality and taste, but they were made for more than an hour, although the time until the order is ready, according to the waiter, is 30-40 minutes.
The waiters (4 people) are busy with anything, there were few visitors, but even dirty dishes and appliances bothered to remove only after a reminder.
When asked to take the remaining rolls with us, we were given a container and left..
By yourself, all by yourself...
this is such an institution... Think for yourself, decide for yourself whether to eat here or not.
Failed.
A very atmospheric cafe,
Pleasant and polite staff, quickly accept and bring the order, clean the dirty dishes on time
Delicious food, quickly prepared.
We love to go and relax with my husband
Good afternoon, before the new year I ordered a set for a certain time, pickup. After I arrived to pick up the order, it turned out that they had forgotten about it, although the prepayment was 100%, and for a week.After about 15 minutes, they brought it, okay. Arriving home, which is not very close, they opened and were horrified by the rolls, probably a week old, obviously already dried up. There was no time to go back. I don't recommend it.
Thank you for the perfect service of all the staff (especially Ivan), friendliness and responsiveness, for every position. We reacted quickly, clarified the important elements of the order, to the chefs. Everything is very tasty.
It was raining and I ordered delivery, delicious Monica pizza (the combination is awesome for me, a lover of pickles), I tried the July sushi set, an interesting combination, I won't say that I liked everything, but someone will like such an unusual taste) put 2 sets of chopsticks, wasabi, 2 soy sauces and 2 ginger (although I I ordered only the spicy sauce), i.e. great, thanks)
If you think that coming to a beautiful place you will be humanly fed? You're wrong. After, in general, an hour of waiting, they brought us cold miso soup and 3 rolls, 2 of which turned out to be without fish at all (if you think that I missed this point in the description of the roll - it was with fish that we chose), despite the fact that the last roll was with pieces of fish (everything corresponds here, no questions. And yes, two of the three were baked - which, like the soup, turned out to be cold due to the fact that they forgot about the order. When the order was clarified, ginger was refused, and lo and behold, it is on a plate...
And the cherry on the cake - when paying for the only normal roll, the waiter was asked to take the order with them, bring the box and leave, they say, collect it yourself.
If it were possible to put zero stars, I would. I think we'll eat with the competition.
It totally sucks, we ordered the Philadelphia set, we brought it, we started trying where there is a cucumber, where there is not, the fish is not salty from the word at all, the rice is dry, it's just terrible, he will never order in this place again, if it were possible to set 0, then they would
The atmosphere is pleasant, the staff is friendly, we love rolls and sushi, the waiting time is acceptable. Parking difficulties sometimes happen, but that's okay, this is the center.
This is one of the cafes that we can come to without hesitation time after time when we choose where to go with our family. We are absolutely satisfied with everything. Thank you for having such an institution. ❤
A cozy place! The food is delicious, they cook quickly, the staff is friendly. For children, there is a children's menu-coloring + colored pencils are brought, which allows children to have fun waiting for an order.
I will add a review. After visiting this place again, the child and I sat down at a table by the window. We were already flipping through the menu, a girl came up and asked us "do we know that this table is ordered?" I note that there was no sign that the table was ordered. She called us the time for which the table was ordered - 17:30 . We arrived at 16:00. And they came to us at 16:20 . Of course, my daughter and I planned to sit quietly and take our time, so we moved to another one. After us, two women sat down at the same "ordered" table. They were also kicked out and only after that they put up a sign . As a result, we left at closer to 19:00, and the table was still free ... the impression was so-so.
This is, of course, a game :) In terms of service, for a small city, it is very good, especially delivery (Polotsk). Next, I opened Pandora's box. From the "box" the view of sushi is not particularly presentable.
It is unclear what is included in the set (ordered set 2). The names of the rolls are spelled out, but the number is not, only the total weight. In the photo in the application there are three rolls, in fact - four (it is clear that they sell by weight, but the rest is unclear). Of the three names, only one roll looks like what it should be, but the rest, especially Philadelphia (rice in a "cap"). Everything will become clear from the photo. I will not write whether I liked sushi or not, I will say one thing, I ate them %20, the rest .....
The place is very cool, personally I call it family) everything is fast, delicious, beautiful, it happens that sometimes the order is not brought soon, but if you look at the number of visitors, then everything is forgivable at once) I recommend)))
I would like to express my gratitude for the cozy evenings in your cafe. The kitchen is excellent, the service is at the highest level. Our family's favorite cafe!!!
We went to have lunch and were completely disappointed, starting with the service and ending with the quality of the food. Mom ordered water and asked me to bring it right away, after 4 minutes of waiting, I went to the bar myself to ask for this water. She asked me not to put ice in my coffee, but it's not fate either. I had to fish it out in a bowl for soy sauce. And this ice stayed with us until the end of lunch. No one bothered to clean it, even though they came up several times. Caesar salad is just a mountain of lettuce leaves and quite a lot of cheese, all other ingredients in a minimum amount. Rolls - both in appearance and taste are very different: one solid cheese interspersed with other ingredients. In general, we ate something to eat, but no pleasure from visiting. Two stars for a nice waitress and good coffee.
I like this cafe. It is convenient to relax with children, there is a children's menu, which is very useful, the prices are reasonable. Pleasant waiters, good service. I recommend this cafe.☕️
in terms of service, the waiters are not trained in the simplest manners of behavior and service!!!!!! they brought rolls to an empty table, they had to get up and go for the appliances themselves, because they were forgotten, napkins and soy sauce also had to go and ask for themselves, and they did not bring another position in the order, because they also forgot, and only a couple of tables were occupied, at the same time the waiters were sitting at the counter and nothing They were not busy. there was no soap in the toilet to wash my hands, when I was asked to top up, I was sent to another toilet, where there was no soap either.
There were no apologies in response to the comments on the service, but dissatisfied statements were clearly heard.
There are no questions about the kitchen, baked rolls are always delicious
The delivery is just terrible, okay, the wait is 2 hours, I understand that there may be a lot of orders, but the pizza arrived just icy and is no longer in that condition. I give 2 stars only for the fact that everything is delicious in the institution itself, but everything is bad for the service. You can wait for the waiter for half an hour, although there were not many tables, no one responds to the call button, and they do not go out on the summer terrace at all, you need to go inside and place an order there
After completing a walk around the city, we decided to go to this place because we love rolls. My husband and I ordered rolls of 3 different types and were disappointed. It was impossible to peel the rice off the plate so it stuck to it. The rolls themselves were falling apart, I had to eat in parts, but that's half the trouble. The baked ones were not even finished, because the shrimps were not the first freshness and the smell was already coming from them. 3 stars only for service and staff.
We ordered rolls, and all the options looked great in the picture. We chose a big set. As a result, they brought negligibly small and unpresentable rolls. We were upset, but we tried anyway, it was in vain that we decided. It tastes just awful and poor! the ingredients were almost missing... horror. The name of the restaurant "sushi shop" where sushi is just disgusting! 💔 I DO NOT RECOMMEND IT
Very tasty sushi. I would say that in all of Polotsk, for sure, the most delicious are here). And I'm a real gourmet. Snacks and drinks were also great. There is a very large selection of food. And pizzas, and sushi, and Belarusian cuisine.
We often come to this institution, today we came for the first time to try a set lunch.
And they were extremely dissatisfied. We came in, no one greeted us, sat down at a table, chose dinners, we sit waiting for someone to come up to us. This wait lasted about 10 minutes.
As a result, we went to the bar ourselves in an attempt to order, but we were sent back to sit.
Within 5 minutes, the waiter ran up and took the order (a couple of soups and a couple of salads).
After that, we continued a nice conversation, until we noticed that the tables that came after us were already finishing the same dishes.
I went over to make a comment, as a result, instead of elementary apologies, the waiters began to resent each other who was taking whose order. I returned to the table and it took 5 minutes for the order to be given to us. (Our total waiting time was about 25 minutes).
We started eating and immediately noticed leftovers on the cutlery that was served to us.
Also, I noticed that there were no napkins, again, I got up and went to the bar to make a remark...
In the end, again, no apologies, and instead of beautiful folded napkins, they poked them at us as is, as if doing a favor (I'll even attach a photo of napkins that I don't want to see in any place anymore).
The only thing that turned out to be pleasant was the kitchen.
All the dishes were very tasty, except for the bread... It was stale and it was impossible to eat it.
We asked the waiter why the bread is like this, if you have indicated that fresh pastries???
On this...we were told that it was yesterday's, we asked to replace it or remove it from the order, the girl took it away, saying that it would be deleted from the order ...
As a result, this was not done during the calculation. Thank you for the delicious food and wonderful service, after which you do not want to come to your place at all.