On February 14th, the order was placed at 11 a.m. at 19:00 . They came to pick me up at 19:30. The order was not ready. We waited another 25 minutes!Instead of celebrating the holiday alone with your loved one, we sat in the lobby full of people waiting for orders!
A rotten avocado in Philadelphia, and Philadelphia itself, sliced as if with a blunt knife, a torn fish, all falling apart, disgusting. You guys are working normally, you take 29.99 for Philadelphia and such an attitude.
Hello! I ordered a set of sayonara. The order was placed at 9.00 for pickup at 20.00.
I arrived to pick it up at 20.10. The order is not ready. They asked me to wait 15 minutes. I came in half an hour later. The order is not ready. As a result, I picked up the order only at 21.00.
We ordered a Motz set today.We used a promo code from the Bun buy website.Everything was delivered at the right time.The rolls are very tasty.A nice bonus was 2 servings of ginger, wasabi and 2 soy sauces.
We ordered delivery.The noodles in the wok were all stuck together (horror ... it is written that there were several shrimp in the composition, and according to the photo, too, but in fact they put only one (sesame sour sauce (( spoiled. We do not recommend ... disappointed ((,
Good evening, I ordered sushi today, I'm just very upset, the rice was brought home sooo dry, we live outside the city, it's a long way to take it back, we took it on Partizansky. We used to take it from you a lot, I was really surprised that this could happen.
We ordered a set and two Woks. Wok is edible and without question. But sushi with the smell and taste of sourness, salmon and tuna dry falls apart and falls off the rolls. We were unpleasantly surprised, this had never happened before, perhaps the holidays had an impact, but the client should not suffer from this.
I ordered a set for February 14th and was unexpectedly upset. The sushi itself was clumsy, the composition of the set, prescribed on the sushi house website, did not match the stated description at all. The sushi was not delicious, I do not recommend ordering, the sushi house has gone bad!
I am a regular customer of yours, everything was always fresh and delicious. This time, the sushi arrived as from yesterday, the rice is firm, everything is tasteless, and so it also coincided with the other day!(((
Just a tin of sushi was brought, which is good if it takes a couple of days.. everything went into the trash.. And I liked the answer the most.
We apologize for the inconvenience, have a nice day!
The consultant advised instead of the Honda set Nigiri kobo Sale, supposedly the weight and price are almost the same. In fact, it turned out to be more expensive and 2 times less, and it also doesn't taste very good. They lie shamelessly!
The first two deliveries were delicious and fresh. The only thing I didn't like about the third delivery was the pangasius, it's obviously not fresh. It's raw and smells disgusting, and we didn't dare eat it.
We will order more,
Nice price , fast delivery, very tasty ) a lot of seafood in the filling
Good packaging
For the delay in delivery by literally 10 minutes, they gave a promo code for a free dessert, very nice
This is the first time I order sushi in this network, in Partizansky. And definitely the last one. This is the first time I've seen such "stone" rice in sushi. You can't eat them. There was a desire to take it back and feed it to the dry man, but summer, vacation, I don't want to make a scandal. Just money thrown away. It remains to be guessed: whether it is not a fresh product, or whether they have not learned how to cook rice. Wok with mushrooms is quite tasty. It is strange that the institution does not care about its authority, given the level of competition in Minsk
It was sooo delicious, I ordered a Victoria Grand set (not for the first time I'm already ordering) the freshest, tastiest sushi, Thank you very much for the yummy! Delivery is on time, everything is well organized.
Sushi doesn't match the picture, that's the first thing. Secondly, the sesame sauce tastes sour and spoiled. There was a stone in one of the dries. In general, there is nothing to taste either, I do not advise it.👎🏻👎🏻
We ordered sushi delivery , the set cost 70 rubles , for this money the sushi was just disgusting , half of the set just went into the trash . I'll never order here again.
I ordered the UNISTAR set for delivery, there are no questions, BUT there are shrimp rolls, namely that it does not taste and smell fresh. I was upset by this attitude to the products they cook from, which I probably won't order any more here.
It is unpleasant that this is not the first time and the situation has not changed. I wish you to be more attentive to the products you cook from.
Today we bought 2 sets, we were completely disappointed, the rice is dry and falling apart, there are almost no nachos at all, it's just terrible, we always take it before and it was great, but now it's disappointing
. The order was made and paid for more than a day, on a weekday evening! As a result, the managers sang songs about broken couriers' cars and so on. The order arrived with a delay of 2.5 hours!
A few days later, the administrator called with apologies and offered to credit 5 points to the account in honor of these apologies. There has been nothing for more than a month, even after repeated negative feedback in their application.
a service that I don't recommend to anyone.
The main disadvantage of today's order is that we have been with you for 25 years that it was warm! This time, the delivery on Sunday evening took 2 hours exactly, it's just a lot. And another disadvantage is that there was a row of sushi with flying fish caviar and a crab stick. It's not serious. The other 3 rows are according to the classic norms (because they are warm ...) I do not recommend this set
The delivery and sushi are just top class.
Everything is very tasty, it was delivered quickly.
We ordered a set. It took 45 minutes to arrive.
We will order more often on this network.
We ordered a set Club House, a complete disappointment.... Rice is just a sticky mass, impossible to chew. And they're just terribly twisted. This has never happened before.
In my opinion, everything is visible. The only thing I liked was the bacon roll. I understand, I ordered through the app, for the first time, they gave me a discount, but I'm sorry, why do everything on your own?.. Onigiri , it 's terrible . Avocado is bitter and like a tree, shrimp does not taste like it at all, but rot.
Excuse me
The rolls are delicious. That's where the advantages end. On the downside - a buggy site, delivery at a snail's pace, for which they take money promising fast, microscopic rolls at a horse price, a broken chat on the site. I spent 46 rubles, waited 1.5 hours, brought a tiny box, I wanted to eat as much as I wanted. For this money, you can order 2 pizzas and feed 3 people from the belly.
There are no questions about delivery, everything is on time.Sushi tastes delicious, but it falls apart as soon as you touch it with chopsticks, and dipping it in soy sauce is out of the question, the whole roll remains in a saucer and it is impossible to catch it.
Three, this is for a discount on the first order. But in fact... The stated readiness time is 30 minutes, the order was received in 50 minutes and a half, only 3 sushi positions. Sushi itself, it's a lot of rice, a lot. Something from the filling and quite a bit of fish, the taste of which is not felt at all because of the rice.
The order was placed by pickup on 08.08.2024 at 18-30 at 43 Partizansky Ave. King set, dao set, squirrel set and kappa maki. I have never tasted such disgusting sushi. Without exception, everyone was falling apart. Fish with a smell, I had to dig out and throw away the sushi that came into contact with it. Rice is like porridge. I will never come back and I will not advise anyone! Ugh! It's unpleasant to be so deceived, the birthday is ruined!
In general, not bad. A polite manager, they gave a discount for exceeding the waiting time by five minutes (although it was initially clear that they would not have enough time in the application for the ordered volume), but this reflects the responsibility of the approach, which cannot but arouse respect. The staff in the office responded positively about the taste of the products.
But there was a minus, on the way back I ordered an additional portion and sushi with bacon actually gave off an unpleasant smell (probably the bacon was spoiled), which I noticed only at home. I hope this was an isolated incident, because the overall impressions are positive.
Good couriers, super staff, everything is beautiful and very pleasant to the eye
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А
Анастасия М.
Level 5 Local Expert
November 22, 2024
HOW MUCH DOES CUSTOMER LOYALTY COST?
14.99 is the price of my roll, which was not given to me twice when ordering. The administrator warned for the first time that the roll would be delivered on the next order. And in the next order, they tell me that we will figure it out.. They don't put these rolls down. There are all phone records, there is a comment on the order. If your man made a mistake, why do I have to prove like a parrot for my own rolls paid last time.
UPD: the rolls delivered a repeat call
The order was delivered to Momo, which means most likely from Partizansky 43. Honestly, there was a feeling that several types of rolls from the set were with smoked herring. It's very sad when people don't value what they do. It is unlikely that the client will return.
Some of the best sushi. They are very tasty, often with cream at a discount. Fast delivery. Accessibility by area. That's why they don't deliver to Kizhevatov, and the Outlet mall couldn't be ordered for export.
We ordered home delivery, according to the list there should have been a cola without sugar, they brought a classic, everything would be fine, but the order was for a diabetic
Through the app, you can order at the exact time and stop at the pick-up point on the way. The location is convenient, parking is right at the entrance. They cook well and the prices are pleasant.
Wonderful sushi and very tasty roll dogs. We listened to the comment of the order and made one of the roll dogs with a smaller amount of spicy sauce, marking it on the package. I order with pleasure every time and you are pleased every time. Many thanks to the chefs for the delicious evenings!
We ordered 2 sets today. The total amount of the order is about 55 rubles. We were disappointed. Cucumber rolls are crooked, all of different sizes, one in general was like a half. And absolutely all the rolls that were with sea bass taste slimy, it is impossible to eat. Disappointed, the mood is terrible.
I was only pleased with the fast delivery.
I am very disappointed. Firstly, they were late, and secondly, they were in such a hurry that the whole set slid down the packaging, which is why the sushi stuck together. And thirdly, they didn't put the chopsticks. Perhaps they don't put chopsticks to the order anymore. Although there were always sticks before.
In general, sushi is delicious, fresh, but not made of high quality, different in size, and the fish from the top are like collected pieces from leftovers, and the rice is not dense, crumbles, it is impossible to take, falls apart!
I am very disappointed with this organization. I made a pre-order through the app, one day in advance! The girl called back the order, agreed on the time, and as a result: no one brought the order, they won't get through, the application and the site are all blocked! As a result, the holiday is ruined, plans are disrupted, the sediment is very unpleasant. I will not recommend this organization to anyone and I will not apply here anymore!!!
Just what.... Are they constantly cheating there? We ordered a set with a cream code. The courier arrives and calls the amount without a discount of 90 rubles. Are you kidding me? It was a holiday and no one wanted to swear. But the sediment remained. I'm not even talking about mediocre. And the view. Every time it got worse and worse, we were regular customers for a long time. Ordered for all holidays. But the last two times, this is the situation. And no one, of course, will return your money and your mood.
Well, so-so, it used to taste better, the delivery is fast, but all the sushi in the pile is stuck to each other, the fish is tasteless, and the sushi itself is delicious, I don't know, I won't take it from them next time for sure.