Sushi House
177 reviews
October 31, 2024
, an excellent institution, firstly round the clock, for those who pick up. The staff is very pleasant, sociable, cheerful and smiling, they work quickly. The chefs are excellent, especially woki and sweet sushi are made there by sushi makers. The only thing is that couriers often stand around and swear, and in any case, at the table or just walked in, you hear their indignation, slowly or customers ... Etc. I would like them either not to stand there waiting or silently waiting. And so the wonderful atmosphere and music on the background is a complete buzz
See original · Русский
January 6
I'll start with a good one:
Sushi is delicious. There is a very large selection on the menu, there are sets and sushi separately, as well as other interesting offers. There are also sweet sushi, they can give you a promo code for them if the courier is late. In general, there are sets for every taste, spicy, not spicy, mixed.
Of the cons:
Sometimes sushi with salmon comes and the salmon is not very good quality, to put it mildly; we just cleaned it and ate sushi further. The situation is similar with shrimp, I would not say that the quality is bad, but the taste is simply no, the rubber is tasteless. A set consisting only of shrimp is obviously not recommended! We also have only one point in Minsk, because of this, the courier is often late, and you will have to wait more than an hour for sushi! I'll take the star for that.
See original · Русский
January 28
I didn't like it.
On the good side, it's nice that the kitchen is open and you can watch the process. I liked the order packaging too.
From the bad - the smell in the establishment is unpleasant, after it you don't want to eat anything from there. And it doesn't smell like food, but like burnt oil (it's not accurate), but it's unpleasant.
There are very few fish! In the advertising pictures, the sushi is wrapped with fish, but in reality it is decorated slightly on top. If the fish is inside, then even less.
Well, they didn't like the taste either. The avocado was hard. The fish is not fresh, obviously over-frozen. Although if you compare it with hyper sets, it's probably OK. But if it's with normal locations, then no. I ate some of it, threw some of it away.
But I liked the sweet roll. I added a star for it.
See original · Русский
December 13, 2024
I made an order for the first time. Everything is perfect, from registration to receipt of the order, quickly and without delay.I was pleasantly surprised by the spectacular design.The rolls are big, neat, and most importantly delicious, very tasty!I recommend it to everyone
See original · Русский
September 3, 2024
We ordered sushi on the spot at this point in the evening and ate on the spot. For 70 rubles, I am petite and a child of 7 years old has not had enough, it does not taste delicious. I ordered another roll to somehow get enough. In total, more than 85 rubles, this is taking into account that they took only soy, ginger and wasabi were not taken. I won't come to order anymore. Unjustified price/quality. Maybe only for lunch or a promotion, and it's worth thinking about
See original · Русский
1
October 25, 2024
Disgusting attitude towards customers!!! We ordered sushi here many times, and were always satisfied. I ordered a set for my husband's holiday, they were supposed to deliver it at 19.15 maximum. Closer to 21 I started calling to clarify what was with the delivery, since the order status was "On the way". After long trials, it turned out that the couriers "forgot to take my order." Seriously?! I was offered as much as 10 (!!!) rubles as compensation for the ruined holiday. Okay, take it - sushi is promised, my husband and I are waiting. An SMS message arrives: "Your order will be delivered in 10-15 minutes." After half an hour, I tried to call to withdraw the order from delivery - it was useless. As a result, the courier arrived in 40 minutes. Not a word of apology, as if everything was in order. We abandoned the set because where it was kept all this time is a big mystery. "Thank you" Sushi House for spoiling the holiday, you lost regular customers thanks to the unprofessional actions of employees.
See original · Русский
September 18, 2024
Judging by the dynamics of the reviews, it is unclear whether the staff was recruited , or whether the manager was put on the point of a gifted one. They forgot the set , fortunately , at least adequate people are on tech support , so they brought it as if it were necessary. Do we apologize?) Forget who needs you, here's your cherished set in an hour and a half and say thank you for bringing it. But the gramophone was probably measured exactly exactly. I'm not arguing, no one is swollen with hunger here, but a compliment from the institution? Service? Service. How to take money - so in advance, how to bring an order by check - so through figs knows how much. Did the managers not hear about the double check , were they born yesterday or did they not bring them to the staff ? Except for the saying about eating two units of refined sugar, there is nothing to say.
P.S. after reading comments similar to your situation, the feeling that ostriches are cosplaying at the point - negative reviews have been hanging since midsummer and earlier - who cares who comments, and so they are. Well, no. Dried up to the core - you don't need to go to this office anymore.
See original · Русский
January 7
It looks great
Basically disgusting
The fish has been frozen and thawed several times, and water is openly flowing from it, tasteless
The restaurant survives only due to the fact that it is open around the clock
Of course, there are edible rolls.
But most of them are nauseous
We ordered twice and twice we are not satisfied
The devices that we added to the order were not delivered, and both times
We will not order any more and we do not recommend it to anyone.
Thank you for not poisoning yourself
See original · Русский
1
January 30
What happened to you guys? Everything was fine a few years ago. The fish was so strange that it was as if it had been shaped by AI. Everything is rubbery and tasteless. It's a pity 😟 Change suppliers and ingredients in general, something went wrong with them. You have to taste your products yourself. Can't you see what's going on?
See original · Русский
November 12, 2024
I live in Borovlyansky district
Due to the lack of couriers, they deliver only for payment by card. If there is no way, go through the forest. Cool attitude towards the client. I ate very tasty...
I will never turn to you again because of this attitude. It turns out that because of my location, I am somehow worse than other clients...
See original · Русский
July 20, 2024
So, let's briefly go through the pros and cons of this particular point of the dryhouse. I decided to order rolls for the night, chose a set. When choosing a set, sticks, ginger, wasabi and soy sauce were initially added to the set. I thought then: "Wow, it's convenient, otherwise I might have forgotten to specify." The cost, accordingly, has also increased. Firstly, the courier was late. The question arises: why specify the deadline for the order if there is a factor of force majeure, where the courier may be delayed for various reasons? They got out of it: they offered a promo code for the next order in the form of a free dessert. Okay, we forgot. The courier delivers the order. Without opening the package, I suspect that there are no jars with soy sauces, because there are only the containers for rolls inside. I check with the courier if everything is in order with the order. The courier says yes, everything is inside. I reveal the order: there are no sets. There is already a strain: lateness + lack of chopsticks, ginger, soy sauce and wasabi. I call the call center with the question of how we will solve this situation, which I was initially offered to put out for free next time. And now what to eat?))))
As a result, pointing out that this is their mistake, and not mine, I get the answer that they will be brought within 1 hour and 10 minutes. Okay, we're waiting, the night has just begun. They call back after another 10 minutes and say that they will not bring the remaining items, because the video shows that the kits are put in the package. I asked them to send me a video in messenger, to which they tell me they can't do it. And why?))) Below)))
They offer to resolve the issue with the manager.
Of all this farce, only the manager (maybe due to experience or ingenuity) had the idea to ask to send a check so that we would be convinced. As a result: the bottom line was that the courier mixed up the orders.
The manager did the right thing and sent sets + additional sauces by the first courier to compensate for the time spent.
Now the climax: the food itself. Since the order was not the same, I tried it with friends: seth unistar, fiji maki and Kurosaki maki. Some of the rolls of the unistar set simply do not have the taste of fish: an ordinary piece of tasteless, several times defrosted / frozen fish. At the same time, the two positions in the set had an adequate, acceptable taste. Better than just edible. In the same Kurosaki maki, the taste of fish, despite the pronounced taste of toppings, was felt. Fiji macs are just a sweet treat, there's nothing to dig into.
In total, we put 3 for the food.
The work of the call center in this situation simply struck me with its inability and lack of understanding of the situation, unwillingness to enter into the situation and look at least somehow from the client's side.
3 points solely for observing conversational etiquette and a promo code.
For the work of the manager, taking into account all this, I put 5 points, but if it were possible to put more, then I would give 6.
In total we have: 3 food, 3 call center work, 5 for the work of the manager to resolve conflict situations. In total, we have 3.66, which is difficult, solely due to the work of the manager, rounded up to 4 stars.
See original · Русский
4
1
July 16, 2024
Sushi bar with a beautiful interior inside, there are tables on the street, works around the clock, convenient location, parking is located behind the building near the children's railway
See original · Русский
October 31, 2024
Good quality for your money, fast delivery. The interior is clean and pleasant, the staff is polite. I recommend it!
See original · Русский
July 3, 2024
They put rotten fish in rolls at sushi house!!!! 02.07.2024 the Sayonara set was ordered and paid for online by a person located in Russia. They brought something awkwardly glued , tasteless and also rotten. The photo shows the expectation - reality. A few pieces were eaten from hunger after work. After the call, they promised to sort it out, but even the next day this issue was not resolved, moreover, I was ignored - they read the messages in Viber, but there was no feedback. It should be a shame to cook and bring such food. The cook, of course, is generally handsome - let him sit at home and feed himself and his family with such "yummy food". The point of manufacture of the order is Nezavisimosti Ave.,84 a
Although we used to order on the Logoi tract and everything was fine. What kind of attitude to customers with such competition. They didn't even apologize.
I look at the reviews and see that I'm not alone, but they probably don't care. That's the kind of customer focus.
See original · Русский
3
October 30, 2024
30.10 at night, we ordered a fuji set, and only one kind was delicious, all the others were very bland, there had never been such a thing. The rolls were falling apart and sticking to each other. The fish tastes like unsalted dough. The only thing I liked was the cola. This was the first and last delivery from this institution, I do not advise anyone.
See original · Русский
January 15
Santa Seth 2025 - the rolls are badly twisted, the rice is falling apart. The filling tastes weak, the taste of fish is absent. It's fresh, yes, but it's really bad.
If you've never tried sushi, it's fine. But at the moment, it's just an option to fill your stomach with rice. We need to fix it.
See original · Русский
November 3, 2024
The cafe is inconvenient, there is little space, only a few tables, but the sushi was fantastic! Ordering from the app with a 50 percent discount on the first order, they were excellent!
See original · Русский
December 20, 2024
I order from them all the time and sometimes I eat on the spot. It's delicious, but what else do you need? Rolls are ordinary, hot, sweet, soups, woks. Of course, there are not enough hot drinks on the spot
See original · Русский
September 16, 2024
They promised to prepare the order before 15 minutes, they gave it back after 30 minutes. Twice as long.
+ music is playing very loudly inside, including with mats.
In those 30 minutes, I regretted coming here 300 times.
In some places, they forgot to put the fish (
See original · Русский
December 22, 2024
Disgusting sushi. Ordered for delivery, they arrived battered and with rotten fish. According to reviews and problem solving, they call back only after a week and in order to refund the cost, they ask to send the sushi back. There is no customer orientation
See original · Русский
1
1
July 25, 2024
I made the order at 01:15, the waiting time was promised to be an hour - an hour and 10 minutes. As a result, it was delivered at 3:05 a.m. If I'd known it was taking so long, I wouldn't have ordered. Plus, no one even apologized at the time. As a result, I got sushi with undercooked rice, which is disgusting to eat. I threw it away. It's a pity to throw 100 buns into the air. I wrote to them on Instagram and I was offered only a discount on the next order and 20 buns in bonuses. They have no desire to use their application, and in general they have no desire to order, so I refused. Moreover, this is not their first puncture. Refunds can only be made from them if their products are returned to them. Nonsense. I'm still in shock. There is a great desire to drag them through the authorities, I will not even spare my time for this.
I really regret that I opened the door at all, I would have gone to bed better. Their lateness and punctures in the kitchen are their problems.
See original · Русский
2
August 30, 2024
I would like to be cheaper = more affordable, the price of ingredients and the price of the finished product, in my subjective opinion, differ significantly
See original · Русский
October 25, 2024
We ordered a set at 15:25, delivery at 20:30. The operator called back, agreed on delivery from 20:15 to 20:30. As a result, the order arrived at almost 22 o'clock, after two calls to the operator. They taste bland and fall apart. Rating 0 out of 10
See original · Русский
January 7
We ordered a Santa set. The portion is underweight — more than 100 grams. Wasabi is absolutely not spicy and powdery. Did they really feel sorry for horseradish too?
If you want to try the most fresh rolls, where one fish does not differ from the other, that's what you need.
The only advantage is fast delivery, but it's better to take shawarma.
See original · Русский
February 5
I didn't like the rolls: rice is very difficult to eat, dry, and the rolls themselves don't taste good either, they're kind of tasteless.Hotel 2 stars for a discount of -50% on the first order.
See original · Русский
February 14, 2024
I ordered by pre-order on 02/14/24 at 14.00 through the cream of the kiss me set at the time of 18.00-18.30, the order was delivered at 19.35 to an address 1.5 km from the institution, I understand that it's a holiday, orders are all business, but why take so many orders when you don't pull? Turning to the quality of the product, the whole set consists mainly of crab sticks, Although tuna and all that are in the composition. The main price is 132p for crab sticks, in a roll with tuna and shrimp, the shrimp did not reach, perhaps the cook has a minus for this product, it is necessary to cover!!! The cream is 44p, but even 44p is a lot for this product. I don't blame the courier, the greed of the owners on the holiday overshadowed common sense. For those who believe that they bought at a discount and are dissatisfied, I will answer, I bought the product for the holiday promotion, it's not about the price, but about working out the set for the holiday, if the boss of the girl of this institution has a favorite product crab stick, then write as part of 90% of the sticks the rest is a mix, the buyer takes the product by type and composition. The surprise did not work out.
See original · Русский
1
September 29, 2024
We waited 2.5 hours for delivery. Initially, it was an hour and a half, then the order was lost and we waited another hour. Sushi is delicious, but I do not advise spoiling your nerves and stomach
See original · Русский
July 2, 2024
We ordered twice at this address and each time we were COMPLETELY DISAPPOINTED. Rolls with caviar taste like pickled herring (it is not possible to eat), shrimp and fish do not seem to be put at all (one batter). Everything is falling apart, too much rice…
And the second time, the ingredients are not reported or replaced with something simpler ... and without warning. We will definitely not order more here, we have never tried it worse.
See original · Русский
3
June 7, 2024
The delivery was fast, the sushi tasted pretty good. The only thing that was not wrapped up quite well, there were bursts of nori, in some places there were not enough at all. But it did have a strong effect on the taste of vryatli
See original · Русский
November 14, 2024
It was delicious, thanks separately to the cook Danka, I made it nice and in return I pleased him
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1
November 21, 2024
We ordered the set in advance for a specific time. It turned out to be very dry, as if it had been cooked 24 hours ago. They were dissatisfied. Bad.
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August 25, 2024
We made a pickup order twice, it was always ready on time. The sets are big and delicious. I hope that the quality will not deteriorate over time
See original · Русский
July 30, 2024
An expensive thing with no taste. The holes are wet, the fish smells like a river, the order was delivered with a severe delay. I don't know if this is normal for Minsk… In short, the only delivery that works at night turned out to be a complete mess.
I hope they close.
See original · Русский
2
January 4
Just a quiet horror. The wok is not bad, but the rolls/sushi/It's just disgusting, the fish doesn't look like it, it feels like it's rotten. I won't order any more
See original · Русский
December 20, 2024
If it was possible, I would have put zero. The food is disgusting. Sushi is like slop, fish is like jelly, it tastes disgusting. I'm not going to this place anymore.
See original · Русский
1
February 15, 2024
The delivery arrived 1 hour and 20 minutes late, although the address was a 15-minute walk from Titan, the courier's response killed: "love and pigeons."
The rolls (sushi) were warm, twisted carelessly, the rice was caked (sour and very sticky), the fish was "killed by time", the rolls (sushi) smelled of exhaust fumes. In terms of quality, rolls and sushi are tastier in some chain stores.
The mood was spoiled, we were hungry.
See original · Русский
December 22, 2024
The rolls are falling apart. We took the Philadelphia set for 100 rubles and such terrible crumbling tasteless ones. Maybe they do this for delivery, I don't know(
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January 15
It was prepared on time (there was a pickup). It's a pity that there are no bonito sets... (
7/10 delicious
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June 22, 2024
Good afternoon, I would like to warn people before ordering, delivery is late by 30-40 minutes , this is already the norm of things , then they will bring with the wrong order , promise to bring it in the next order and just forget and do not bring it , the quality is 0 , the last time I order in this organization
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1
March 2, 2024
Great sushi. We ordered on the weekend by pickup, everything was prepared for the appointed time. Sushi is delicious and neat. At a discount from cream, very good prices for sets come out.
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September 13, 2024
The waiters quickly brought orders and made sure that we always had full glasses of water and soy sauce
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November 8, 2024
Super delicious sushi and delivery around the clock and on time
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January 7
We ordered three woks, and brought the most congealed pasta porridge. There was no smell of curry, although the woks were filled with curry.
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1
August 23, 2023
They cook the most disgusting chicken in the world here. I can't even call him that, it wasn't a tyakhan, but rice porridge, very boiled, sticky, absolutely tasteless porridge. And there were chicken cartilages in it 👍🏻 This is trash. Dear chefs, learn how to cook, go to courses, or change jobs and don't poison customers. Cashiers also deserve attention, because they look like they were forced to take this job, also for free. And this is not an isolated case, the girls are constantly working half-dead.
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1
September 15, 2023
If there is an opportunity to pass by, go ahead. We ordered pickup, showed the deadline for completing the order in 35 minutes. We arrived 5 minutes later than the scheduled time - the order, judging by the eyes of the girl at the checkout, did not even begin to prepare. She said to come back in 10 minutes. After 10 minutes, everything was still not ready. As a result, the order was picked up 35 minutes after the deadline. The sushi is twisted sloppily, the rice is boiled. I do not recommend visiting this institution.
See original · Русский
November 24, 2024
Terrible sushi, no sushi sticks were brought, the fish is not tasty and contagious, and so it seems to be normal
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November 8, 2023
On the weekend there was a queue for an hour, the young lady does not know about the vegetarian menu (there is one on the website), she said about the cheese not vegetarian (why then in the vegetarian menu? For reference, vegetarian cheese is the one that is NOT based on animal enzymes, indicated on the label in the composition).
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October 18, 2023
The rolls are getting smaller and smaller, the rice is undercooked as usual, the bones from the fish were not taken out, in general, a typical sushi house sample of the last couple of years. It's a pity, at the dawn of the discovery were quite good. The spicy sauce is the only reason I still buy them sometimes, the sauce is cool.
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1
February 26, 2024
The point is located on the food court, but the cutlery is paid. This is the first time I've seen this, I haven't heard about the service here. The wait was 20 minutes, although there were few people. But Abi's Poke was delicious.
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July 3, 2024
Sushi is not delicious wasabi is not spicy fish is not tasty avocado is not in time anymore when I will not come here and I will not order
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1