I expected more from the hotel, I was upset by the room stock. But about everything in order. Before that, we rested 2 times on the Sunrise network in Egypt, I want to return there. Of the advantages, the huge green territory of two hotels, a chic variety of food, several types of fish, shrimp, mussels, meat (chicken, beef, mutton, tongue, duck are presented at dinner) for this solid 5, delicious but monotonous non-alcoholic cocktails. The ice cream is delicious, I definitely advise you to try lemon. For snacks, tortillas are baked, fruits, hot dogs, pizza, pastries. In bars, they give nuts to beer (the mixture in a cup is very tasty). There are pebbles on the sea, there are bigger pebbles in the sea, we swam without special shoes. The sea is clean, warm, there were decent waves a couple of times, which certainly pleased the children. The pools in the two territories are clean, there are not so many people. On the territory of starlighta there is a pool on the 2nd tier 16 + with a sea view, children are not allowed there, as it is not safe.
We always find free sun beds at any time, both at the sea and by the pools. The slides are a bit weak, our children of 11 and 14 years old did not go in. You can get to the sea and to the pool with slides by train (runs every thirty minutes). Chickens, roosters, and two peacocks freely walk around the territory where the slides are.
Now the cons: our room 2201 family room is two-room, the furniture is too old to put it mildly, cleaning the room is a separate pain, sand, stones remain on the floor, there is no desire to go into the bathroom once again from the appearance.
Of the advantages, the room is in a quiet place, conveniently located, the bar is replenished daily, the conduits in the rooms work properly.
Another important point! There is no security at the hotel, there is a courtyard. Vacationers do not have bracelets (I think this is wrong). On the beach, too, often there is no lifeguard at all. And if someone gets sick?!
We went on excursions, flew by parachute.
We had a family vacation with 2 children in early September 2023, the room is a 2-room bungalow. Advantages: gorgeous, beautiful, green area😍 Very good food, a wide variety and very tasty) friendly staff, especially at the reception) For this 5rubles, But there are disadvantages: the rooms require repair, very poor entrance to the sea (large pebbles and sharp depth), some days the cleaning was just disgusting (
The hotel is great. The territory is huge, well-groomed. Special respect to the chef. We are in Turkey for the fifth time. Food is plentiful everywhere . But it was so delicious and varied only in Sunrise! Thank you very much.
We were pleasantly surprised by the size of the room. But cleaning... Such a brazen disregard has never been met... In 10 days, only a couple of times waved a rag, driving the dust into the corners. Believe me, I'm not picky and I go on vacation, not to follow the maids. Only for this reason - 4.
And more. Very far from the airport. We drove 2.5 hours(((
Great hotel! I was here in 2007 and came again! A huge territory. Good nutrition.The beach, the staff, everything is at the highest level. I recommend it!!!
Great territory!! Not a hotel, but a botanical garden: peacocks, turtles, chickens, geese. Everything is green.
Walk and walk)
They feed well, there is a menu for kids (steamed, boiled), there may not be enough seafood, but you don't have to go to Turkey for them
The room is battered, but neat. Everything is smooth
The only one!!!!the cleaning of the rooms is disgusting, it feels like I'm forcing her to work here. Does not want anything, there is dust on the floor crumpled from a rag. You need to ask for toilet paper, ask for soap. Migrants from Central Asia work.
For 14 days, they cleaned up normally only when they complained.
But there is no need to dwell on this, otherwise the rest is excellent, the hotel is excellent, everything is fine.
The hotel is excellent, the area is very large and green. The water park, especially for children, is incomparable, there is a trampoline right in the pool. There is also a swimming pool with a sandy shore in the water park area. The food is delicious and very varied. The beach is sandy and pebbly, but the descent is quite steep, it is not very convenient with small children. There are many pools for every taste. Drinks around the clock, a large selection. Good entertainment program, disco.
Everything is super, the territory, a lot of greenery, swimming pools, all kinds of food, the staff, everyone is friendly, cleanliness, it was just super 👍👍👍
The hotel is on the top five with a minus. There are no complaints about food. You won't be hungry. The territory is large, well-groomed, green.the sea is clear. The entrance is a pebble. Minus the huge sun beds are occupied with towels .
The hotel is just great! But not cheap. The service is good, the food is varied, what not. The territory is huge, clean, and green. There are many pools, plenty of sun beds. There is sand on the beach, the sea is clean. In general, I recommend it.
Delicious and varied food, a large area. Lots of entertainment for families with children. For adults, there is a disco and various shows in the evenings. There are many pools, the water is clean and warm. Entering the sea of stones is not very pleasant, but in general it is possible to enter. There are many sun beds. There are imported drinks. The staff is friendly, the rooms are normal, but the cleaning of the room is so-so, otherwise I liked everything!
Nice hotel, huge green area. The staff is polite and there are a lot of Russian speakers. The room was cleaned every day. Lots of food and a large selection. Milking children a lot of all kinds of entertainments, pools, etc. The only thing is that there is not sand on the beach, but pebbles, if you consider this hotel, take aquashouses with you (special coral slippers, etc.), it's a little sick when you go into the sea. And so everything is super
I don't understand people who write that they liked everything and come back. Apparently there is nothing to compare it with. They settled into a terrible, dirty and smelly room. They refused to relocate, citing full workload. They didn't want to clean it either. The tour operator made their brains in the truest sense of the word and only on the third day we were relocated. In the first room, in addition to the stench, there were spiders, cobwebs, ants in the shower, dirt is full, the room is tiny, there is nothing except the bed, there is no water pressure in the shower, the hairdryer barely blows. In general, a kennel!!! The second room was good.
The food is monotonous, there seems to be a lot of it, but it's all the same and no meat / fish! A children's restaurant is one name!!! It opens at 11 a.m., very strange. There are the same containers for lunch and dinner. The choice is scanty. There are no dairy-free porridges for breakfast (the child is allergic and this is a problem) there are no children's soups.
The territory is large, there are a lot of pools, but there are not enough sun beds on the sea, too. Sometimes, even one was hard to find.
Minidisko-the same five songs every night. A good evening performance. Everything is paid at the children's club.
On the day of departure (there was a night flight), the room could not be extended. And this is terrible!! You carry things with you, because there aren't even any storage rooms. Or you can just leave it on the street) the Sunrise spa does not work and you need to go with Starlight to take a shower. It's just trash!!! And that's 5 stars??? I do not advise anyone! It's better to stay at home with money)
The only plus is the sea and good weather, but it does not depend on the hotel, fortunately.
A good hotel for a family holiday!
A pleasant area with many kinds of activities. The show and the Activity are just a top.
Animation by Katya Daniil Dasha Kadyr the guys are super.
We are currently staying with my husband at the hotel.
We are without children.
We have been to many places, both in Turkey and in other countries. The tour cost us 280 thousand. At the time of purchase, the difference with the Bellis hotel was 35t.p.
The hotel was searched for the following parameters: a large territory, from 100 thousand m2, the presence of water slides, an active hotel, a green area and good food.
We have reviewed reviews from more than 20 hotels, there were many good reviews for this hotel, which I was incredibly surprised when we checked in.
In order:
- the number is a terrible horror, we changed 3, but it did not save the situation. Initially, we had a room with a sea view. There is mold in the bathroom, windows on the main restaurant with the smell of fried sausages, all the furniture is chipped, flakes of dust hang from the ceiling. Plus the room is very small, there is literally no turning around. We were moved to a bigger room with a mountain view. All the furniture is very tired, the tulle is stained, there is carpet on the floor. The plumbing is covered in lime, even the hooks are crookedly screwed.
Food: there is a separate sadness here, I saw dorblu cheese once, the desserts are all monotonous, once there was a seafood evening, but they managed to spoil them. The mussels were stuffed with rice, as a result, almost no one ate them, the shrimp were overcooked, and the octopus was inedible. On other days, the standard set of dishes that does not change, boiled pasta (pasta porridge), dried meat, tasteless fish. The products are good, but unfortunately they do not know how to use them.
As for animation and entertainment at the hotel: the animators are very sluggish, I've seen them a couple of times. There is simply nothing to do in the hotel, there is one hour of entertainment once a day, there is a long queue, there is no archery, there are tennis courts, but in such heat I did not see anyone using them. Ping pong is a separate story, I have never seen such bald rackets anywhere, it's just a Spanish shame.
I didn't drink alcohol except wine and champagne, it's impossible to drink them. It's simple. I can't say about the rest of the alcohol.
There are no freshly squeezed juices, the ice cream is powdered.
The pools close at 6 p.m.
There is not always a free place in the restaurant, the tablecloths at lunch and breakfast are dirty, drinks are not brought, they went themselves, as there are not enough waiters.
The pools are clean and there are many of them. But we are more by sea.
The sea is normal, we went in more from the pier.
I also didn't like the fact that drinks are poured into disposable plastic, I haven't seen this for a long time. And it's not eco-friendly and feels like a three-star hotel. The whole hotel looks very shabby, there is a bridge across the river, so it's all peeling off and looks terrible. They save on literally everything.
As for the water park, there are 6 slides, only one of them is funny, all the others are slow and boring, even very young children are allowed on them.
I liked the idea of a club in the cave, well done here. And it doesn't bother those who don't want to listen to music loudly, and the gogou girls are dancing, the atmosphere is good. But the "club" inside the cave stinks of mold all over, I don't know how you can stay in it.
By the way, the sun beds are tired, many are stained, darned, closer to the parking lot in mold.
We are at the hotel for the 5th day and for the first time we are waiting for the holiday to end.
There has never been a greater disappointment.
The hotel has a maximum of 3 stars.
It's just incredible, such a heavenly place, if you want to spend a magical vacation, you are here. Everything is fine here - the food is so varied that you don't have time to try everything. The rooms are cozy (they lived on the first floor of the main building), and what wonderful bartenders, they fulfill any taste desires. And in this life you should definitely watch the show programs, both children's and adults. I highly recommend it. Thanks to all the staff for the fairy tale)))))
The hotel is nice, a large well-maintained territory, many swimming pools, we were at the end of May, just the beginning of the season, a lot of people in the main restaurant for breakfast and dinner, after 1-2 days we opened two more and it became wonderful. There is a lot of food, varied, the whole holiday was berries (strawberries, cherries), watermelons, melons. The room is good, but tired, they gave a two-tiered one, not far from the main building, in the evening it was noisy from the show, but not critical, They cleaned quickly, so there were questions, each time they did not pack a towel, 4 people lived with us, they could leave 3 large pieces, they could 2 pieces, they asked us to bring it every day.
I really liked the children's party on the football field.
In general, we had a great rest, went for the sun, the sea, strawberries.
Excellent territory with a magnificent garden, flowering trees, flower beds, lots of pools, lawns with sun beds and hammocks. I liked the restaurant with its abundance of dishes and variety. The staff is attentive, always at work, comes up and asks if you need anything. There is a lot of space on the beach at any time of the day, there is a pier.
We were satisfied with the rest and recommend the hotel to visit.
From the airport to the hotel 1h15min, if you book a private transfer.
Pros: The hotel has a joint infrastructure with the neighboring Starlight, you can choose where to eat/drink, walk, pools, beach.
The area is green, with beautiful flowers and trees, the junior staff and gardeners are trying very hard.
At Sunrise itself, I liked the beach more, if from the bridge to the right, then wfi catches perfectly. There are also fewer people than on Starlight beach, it is better to go to sea-but it will be more comfortable in corals, you can jump from the pier.
The sea is different from day to day, it can be clean, but it also happens with garbage. Beach towels are available throughout the territory at the main bathing points.
The food at the hotel is varied, there were themed dinners: seafood, cheeses, etc
The staff is mostly friendly.
We lived in a club two-storey bungalow, clean, comfortable to accommodate three children. A baby cot was brought on request. Cleaning is daily, bed linen was changed every 3 days. The quality of cleaning was different every day, sometimes swans on the bed, sometimes quite superficially (despite the tip).
The children liked the water slides, but keep in mind that the most interesting ones are only from the age of 12. We were at the beginning of the season, it was not so strict, but by the middle of June, fewer children were clearly not allowed, even in armbands and vests.
I liked the evening shows for adults, professional performances with elements of acrobatics.
I was pleased with the screening of the Champions League final in the amphitheater on the big screen with beer and popcorn.
A festival with an orchestra, entertainment and life-size dolls was held for children on the football field.
Minuses:
The entrance to the sea is rocky, it is better to take slippers. There are only drinks at the beach bar.
The coffee in the restaurant is of poor quality.
I had to go to the lobby separately after breakfast (where you can order Turkish coffee). There were frankly rotten desserts on the sweet table.
We signed up for the ala-kart restaurant (Turkish) through the guest service (1 time in 12 days is free of charge) - we came, but our reservation was not available (the guest distribution staff confused and submitted our reservation to the restaurant a day earlier) and in a very unpleasant tone, we, dressed up, with three children were refused happy visiting..although there were a lot of empty tables.
Did not escape local administration /intestinal infection.
The kids' club and the shows in it are very weak.
We tried to visit several times, the staff does not try to captivate the child (especially the girls are relaxed) and the children hang around on their own waiting for events that were always delayed by an hour. Lego and cosmo shows are just the same dancing to baby shark with full-length figures.
But there is always a paid T-shirt painting on schedule (18 euros).
They came once for archery, the child was not allowed to shoot, explaining that they had already finished, although the shooting continued for another 15 minutes with the family, who apparently painted T-shirts before that ... the mini club is unsanitary, the tables are dirty, toys are lying around, there is a trash can in the slides (photo attached)
If you are not German and you will not wave paper tips when sitting down at a table in a restaurant, the chance that a waiter will come up to you and offer drinks is very small. Get ready to go to the bartender for drinks every time.
We took tips with us, because we were used to actually thanking the waiter for good service, but there was simply nothing to give them in 90% of cases.
Local wine: white, pink, red- sour, we couldn't drink.
The rooms have old and very noisy air conditioners.
Also at night, loud prayer from the mosque in the vicinity woke up and daily, at different times of the night and morning, strange calls to the phone in the room.
Bottom line: the price, in our opinion, still does not match the quality.
This is a great hotel! We rested here during the peak season, while the service and attention from the staff are excellent! We had a family vacation - two adults and three boys, we stayed in a two-story bungalow, the room was comfortable. A very large area, you can use the entire infrastructure of the two hotels! A full-fledged water park, not just "three slides", but a water park! A diesel locomotive rolls around the territory for free, one day open air trampolines, contests, cocktails, popcorn, ice cream, growth figures of transformers and Tom and Jerry, Marvel installations were arranged for children on the football field - children and adults are delighted! The food is very good and varied, there are burgers, pizzas, watermelons and ice cream in snack bars! The beach is long, large, there are small pebbles and sand, the entrance is shallow only 3 meters, further depth is a plus for adults, rather a minus for children, but our people swam in armbands and swung on the waves, there were always sunbeds on the beach! It is more difficult to find a sunbed near the pool, but also one or two were almost always found, there are many pools on the territory!
The impressions of the hotel are extremely positive, WE RECOMMEND IT!
The food is great! Beef, lamb, mutton chicken, turkey, sea bass, trout mackerel,salmon, kebabs, etc. room cleaning is lame! Mini bar cola Fanta beer drinks water with and without gas. Teapot tea coffee, waffles! The territory is huge, there are many pools! Everyone has a bar. The water park is decent!alcohol is also normal!
We rested at the beginning of June. The hotel was not fully filled. In general, I liked the hotel very much, despite the first impression - when you drive up to the hotel, you get the impression that you have arrived at a sanatorium in Zheleznovodsk. But this is just the facade, it's very decent inside.
Rooms. You can live in the main building and in a bungalow. We lived in the main building. The room for three is 16-20 meters. An ordinary room has a double bed and a sofa sofa, a wardrobe, a refrigerator (the bar is replenished daily for free - cola, fanta, beer, water, waffles - 2 pieces each), a balcony, a safe. Cleaning is daily. Be prepared to stay up until two in the morning - there is a party hotel nearby. Friends lived in the second half of the building, but it's noisy there too. Alternatively, ask for a room with windows on the pool, which is located in front of the building. Another friend lived in a bungalow - freshly renovated, richer furniture and silence.
Territory. Since there are two hotels with a common territory, there is a place to walk. There are no restrictions - you can go to lunch/dinner at your hotel and at Starlight. In the second section, the view is beautiful - the restaurant is located on the 4th floor. There are several swimming pools on the territory, and a small water park. There is a small town for children where you can leave your child under the supervision of the staff. The staff is polite, mostly Russian-speaking. The contingent of vacationers is 70% Russian.
Food. Every day, beef, lamb, seafood and much more. Alcohol - free whiskey (including chivas), martinis, aperol, wine, vodka (ours and Turkish) and a bunch of cocktails from the above drinks.
The beach is large, there are many sun loungers. The beach is sandy, the entrance to the sea is medium-sized Pebbles - it is better to take slippers with you so that it does not hurt to enter / exit the sea. There is a pier - you can sunbathe on it and jump off it. On the beach, the food is burgers, tortillas with stuffing, waffles, ice cream, alcohol and cocktails.
Entertainments. During the day, the standard set includes fitness, aqua aerobics, bocce, volleyball and so on. In the evening, every day, the children's part, then the show program. I will tell you - very professional groups perform - circus, dancing, extreme show, acrobats and so on. You can continue the fun in the Starlight department - there is usually live music or a DJ from 22:00, and a nightclub opens from 23:00.
The hotel is not bad, the food is good. Of the cons:the room for two is very small, there are no bedside tables, the phone was charged in the toilet; the distances were huge in the heat, I had to walk, my grandson's favorite trampoline did not work in the water park for five days; the approach to the sea is rocky and the waves are raised, just do not go in.
I'm NOT going there anymore!!!
Great hotel, impeccable staff, great food.There is an original alcohol, but you need to ask for it.The service is like in Turkish hotels in the old days.Many thanks to all the staff
The trip is on July 17th.
There are two hotels on site: Sunrise and Starlight.
A huge territory, well maintained. The hotel grows seedlings on its own. There are flowers all around, greenery, everything is being watered and not a single fallen leaf.
The pools are all cleaned on site at night. Beautiful, comfortable. All pools can be used regardless of which of the two hotels to live in.
Every evening there are events at a decent level: circus, concert, show ..,
various sports programs in the afternoon; aqua aerobics, bocce, tennis, sports dancing and more.
A full-fledged water park.
Football and tennis fields.
Food:
This is a separate story;
For breakfast, everything we love, pancakes, pancakes, salads, omelets, cheeses galore, vegetables, fruits, desserts…
Lunch - several types of first courses, second courses, salads..
Dinner is a song from the chef!
Every day there are several types of fish, grilled, fried, and steamed. Very tasty!
Meat is for everyone and different . Grill every day. There are so many dishes that you can feed three hotels, not one,
Baklava, desserts, watermelons, melon, all kinds of fruits.
Shrimp, mussels.
Olives, olives of many varieties.
Tea, coffee, juices.
Alcohol: there is everything and around the clock.
The service is excellent. The waiters "fly", change the tablecloths after each visitor.
It is possible to ask the administrator and arrange a separate table on the birthday.
Room service is good, all issues are resolved promptly, cleaning every day, towels are changed every day.
We had a nice room overlooking the garden. Room 1109 is very quiet, you can't hear the neighbors at all. In the evening, the hotel is quiet, the territory is quiet. Beauty!
A Real Relaxation.
The room is renovated, there are some flaws in the bathroom, but these are small things.
Shampoo, shower gel, body lotion - all available.
Administrators are responsive.
The SPA has a hammam, massage is paid from 80 euros.
Payments in euros, dollars, and lira.
The hotel has shops, souvenirs, clothes, groceries.
The beach is huge, there are a lot of sunbeds.
Awnings. The pier is great.
The sea is... warm, clean, gentle and very salty!
The beach is the main sand, the entrance to the sea is small pebbles or sand. We swam without slippers.
There is no grass or garbage in the sea …
Except for the turtles!!!
A funny situation with the appearance of turtles is that at night they crawl out to the beach and lay eggs. You're sitting on the beach and someone is crawling... it's creepy, if you don't know, you can get a heart attack.
There is no warning about turtles on the beach.
Just a small Note in the hall - we saw it later!
The turtle is huge, about a meter in diameter, be careful!
The second hotel on the territory of Starlight, it is new, beautiful, everything is in marble, it glitters ... but it is noisier there, a party place and night discos take place in the cave. The SPA in this hotel is nicer, all prices are the same for SPA services.
Bars, ice cream, snacks everywhere.
Hotels for families, a lot of children, this should be borne in mind.
Multinational stars: Russians, Germans, Poles, Czechs, British... all friendly, no problem.
Sports coach Daniela is a hard worker, she rocks dancing, aerobics!
Katya - sports activity - thank you!
The shady tables are good - take your rackets with you, the rackets are old at the hotel.
The hotel is easily accessible by public transport in Side.
Taxi 25 euros.
The hotel is great. I really liked it!
The hotel is not bad. But not the cost that is here. The territory is large, but at the same time it's a little boring. You need to go with a large group of friends to have a good enough time.
Disgusting hotel (( just awful ... so many people ((constant queues- you come for breakfast, lunch and dinner- you always stand and wait for people to eat and clear the table.. This is the first time!!(((( room service, knocks on the door for exactly 2 seconds, then the door opens silently, you stand naked, they ask for a mini bar as if nothing had happened???? We swore many times.. there is zero service.. There are very few sunbeds at sea.. You need to get up at 6 a.m. to take a seat
We went to the hotel in late May and early June 2024, the territory of the Sunrise and Starlight hotels is common, well-groomed, there is a place to roam. On the day of arrival, we arrived at the hotel after 22 pm and upon arrival we were offered to go eat in the restaurant 24/7, it's nice that we were not deprived of dinner, when traveling with children it is important. I liked the cuisine more at the sunrise hotel, they cook very tasty, and the choice of dishes is greater, at the end of May there were fruits: strawberries, cherries, watermelons, melons, apricots, apples, pears, peaches.
The sea was clear in the morning, and by lunch it brought strange garbage. There were already not enough sunbeds on the beach in June.
The cleaning of the room was constantly flawed, then the garbage was forgotten in the room, then the towels were not reported, then something else, but everything was solved by a phone call.
Overall, the impressions about the hotel and the rest are pleasant.
Great hotel! We went on a tour, we liked everything very much! The territory is amazing, the beach is great. The food is very tasty! The rooms are normal, we lived in a bungalow, we are very happy with our stay!!! Bars throughout the territory, everything is included in the price, you can drink a cocktail or eat ice cream between meals! I recommend it to everyone.
A large territory, normal rooms in the main building, I did not like the bungalows, it smelled damp to me, and the size was the size of a matchbox, the staff was also so-so, on the fingers to count people who gladly fulfilled requests, a fat plus is the kitchen, very tasty, therefore the influx of Russian tourists is large, that I do not I especially love it, the sea is clean, the beach is also pebbly + sand by the sun loungers, + the hotel has paid ice cream and virtual reality in the evenings, Of course I don't like this, but it tastes and colors, although there is free
A great place to stay, but room service wants to be better.We went to a dirty room, slippers and toothpaste and brushes were missing.The room was poorly cleaned, they forgot to leave clean towels and took away dirty ones.The dishes were not washed at all.The place of rest itself, the beach, the sea, the dining room, entertainment are all at the highest level.
Guys, I'm writing the pure truth. My opinion is not justified, since I'm resting here for the second time. In general, to the point-in 2024, the hotel manager was stuck in 2000, there is no entertainment in the hotel-the usual dull Turkish atmosphere. For the money that you pay, you will only get grub. The rest is all for money. By the way, a ride on a water moto this year costs $ 100 20 min. The excursions are all standard. There is not a single restaurant near the hotel, only a bazaar with the lowest quality junk. In short, the Turks are merchants in their own way. Everyone is complaining, believe me! The owner is old, lives on the territory of the hotel and does not like loud music-this is absolutely unprofessional and unclinical!!! This hotel has died with such management, it will do for the locals, for the Europeans there is nothing to do from the word at all!! This is a boarding house, not a 5-star hotel!
A great hotel for a family holiday! A large well-maintained territory, a decent beach, good and varied cuisine, activities for children and adults, its own water park. For those who want silence after 11 pm - a great option!
Michael.
There are 2 hotels on the same territory , Sunrise and Starlight .You can stay there and there without restrictions .Beautiful well-maintained territory .
This is a heavenly place that you want to return to again and again, a huge territory where you can walk forever and enjoy the view and nature, the food is amazing, a large assortment.
Great hotel
The sea is for those who can swim
the entrance is quite sharp and deep
the pier from which you can jump
is excellent food
the rooms are not new but everything is fine
I really enjoyed my vacation in October 2023. There are enough different dishes. The sea is clear. The hotel itself is a botanical garden. And this is not a joke. Almost all the plants of Turkey are there. Gorgeous.