My husband and I vacationed at this hotel in October 2024. We liked the hotel itself, the room is spacious, clean, the bed is very large. There is a free safe. The plumbing is all new. The only thing was, the air conditioner was making a lot of noise and we couldn't turn it off, he was living his life. The food is good, in the morning there are two types of cereals, a couple of salads, side dishes, sausages, cheese, cottage cheese casserole, omelette, fruits, coffee. For lunch there are two types of soup, salads, there was always chicken, fish and meat, dinner is like lunch, only without soup. The dining room is perfectly clean and beautiful. The staff is polite. It is a 15-minute walk to the sea. Or take a free bus to Chelyuskintsev beach , where the beach is quieter and the sun beds are free.We really liked the hotel, I recommend it.
A very beautiful and modern hotel on the outskirts of novaya Gagra. It is very convenient for visiting and excursions. Very comfortable and large rooms, with balconies. The rooms have an electric kettle with cups, a wardrobe, a dressing table with a mirror. On the ground floor there is a dining room where a relaxing melody is playing. In the lobby there are leather sofas with coffee tables where you can relax before departure, listen to the guide about excursions. I will recommend the hotel to those who mostly came to go on excursions.
We had a rest on 25.09 - 04.10.24 The hotel is wonderful. The rooms are cleaned daily. The admins are friendly, they will help with any problem. but!!! DO NOT BUY A TOUR WITH MEALS!!! 2 times we went to the dining room and vomited for another 2 days, and when I accidentally saw the delivery of pastries to the hotel, I was shocked. The reason for our disorder became clear. The pastries are delivered in unopened boxes, and there are bags of laundry on it. Workers kick these boxes with their feet. It's like you have to disrespect the guests to feed from the floor!The employee who accepted made a remark to the workers, but still accepted the pastries, which means they will be on the table! I turned to the administrators, who began to deny it. But they have cameras in the unloading area, after I asked to see the cameras, they brought paper and a pen to my room and asked me to issue a claim. I wrote 02.10.24 to the general director of the College M. M., but no reaction! He doesn't care.... Everything has already been paid for! Eat off the floor and be satisfied. Shame on you!!!