A wonderful hotel that meets all the necessary requirements for a good rest and work. Very good design, where the convenience and comfort of the guests are the main priorities. Highly trained staff.
Sultan Plaza is one of the top hotels in Kyzylorda. Foreign guests and businessmen are staying. The breakfasts are very tasty on the 6th floor. The rooms are spacious. It's perfect for meeting important guests.
A European hotel in the middle of an Asian reality, the level of service corresponds to the price, there are no complaints. Cosmetic repairs are needed in the rooms, but so far it is tolerable. The mattress is a bit stiff, but the linen is good. The breakfast is decent enough, except for coffee.
It is expensive and rich.
The room is great. The price is not low.
Breakfast is "no", plus renovation on the floor.
Payment upon check-in, even in the middle of the night
Unfortunately, this is the only decent hotel in our city where it is really not a shame to settle nonresidents. I can't say that they have absolutely everything at the highest level, but at least this hotel is the best in the city.
Номера просторные, теплые, относительно чистые. В ванне есть всё из принадлежностей, в т.ч. зубная паста и щетка. Завтраки неплохие. Слышимость соседа небольшая.
The best hotel in Kyzylorda. The kitchen is good. The staff is polite. In the spa area there is a swimming pool and a hammam. The sauna, unfortunately, did not work.
Персонал вялый, по меркам города отличный отель, но дороговато, даже 5 звёзд. Кухня нормальная, интерьер классическое оформление в номерах, но уже требует косметического ремонта.