Sulpak
26 reviews
July 18, 2023
The store's rating can no longer be spoiled, it is already low. I bought a lot of things here because it's nearby, but now I don't set foot here. Order 14519872 robot vacuum cleaner, ordered with delivery in 90 minutes, paid immediately. No one brought it that day, as a result, he called himself and found out. They said there were no couriers, they offered pickup. Well, I think it's unpleasant, but what to do, I'll get it. The next day I came to the designated store, after 20 minutes of searching, I was given a worn copy from the window in a torn box. This is clearly not what I wanted to buy as a gift for a friend. When asked to replace it, they offered to reissue the order and wait a few more days, while this product is in stock, you just need to find someone who will deliver and transfer it to the buyer (by the way, there are a lot of sellers in the store doing nothing). As a result, we were let down twice - you shouldn't even dream of any service in 90 minutes. It is easier to order through Kaspi, where at least the money will be immediately refunded if the seller fails.
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1
June 19
A large selection of high-quality products and a lot of good staff
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1
November 10
The devil.... A smart organization ! I ordered delivery, no call, no delivery, the information in the application is incorrect, it is impossible to get through. Why do you promise delivery if you can't do it? It's like a bazaar with you, I paid and took it away. You don't care about the customers, their time and money. As a result, the delivery will be generally on another day. It's taken so long to get through.
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November 19
An excellent store, a competent consultant, and a large selection
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September 21
Normally, the dishwasher was not installed, so I do not advise you to buy an installation service
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1
September 10
Excellent service and high-quality product
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1
September 10
A great store. Come. Had seen. I bought.
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1
November 7, 2021
Employees in the hall use moral sales techniques. The girl wanted to buy a gift for others. The Mirabror salesman sold her an expensive electric razor. He said: try it, if you don't like it, you can change it.
The razor, so as not to spoil the gift, was not immediately opened in the hall.
As a result, it turns out you can't try. (I put the razor on for a second out of politeness)
That is, sellers sell brazenly and lie when selling, which can be changed by trying.
The service people say you can't. Like we don't know anything. And when they were running around the hall with a razor and it came to some manager a little older, a dent suddenly appeared on the machine, which for some reason neither I nor the Service People "noticed" at first.
In general, it was impossible to think of a worse incident as a gift for the doctor from sharazhka Sulpak.
The worst electronics store. Anywhere in the technodome, in alser, in the dream, in the bazaar, but NOT IN SULPAK. you will save nerves, time and money.
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3
1
October 10
Super Store
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1
September 10
Good service
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1
October 10
Class
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May 30, 2022
The cashiers in the green zone are the best, very polite and careful in their work!
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3
3
April 29, 2023
A good store, I bought myself a watch, with a good discount.
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2
December 29, 2020
It's just terrible, in every sense of the word. The delivery is catastrophically disgusting. I came to the store on 12/25/2020 to make a purchase with delivery (which, by the way, is certainly not free). The delivery was made on 12/28/2020, they said they would be delivered during the day. I took a day off for this day. It came on 12/28/2020 in order to make sure that everything is in order and the goods are being transported, I called at 10.45 I was told that everything is in order and delivery will be, wait. I waited until evening. At 19.06 I decided to call again and find out what was the matter. To which the operator replied that the goods had NOT EVEN BEEN SHIPPED. She said that she sent a letter to consider why the delivery was not carried out and asked to call back on the morning of 12/29/2020. I did as I was asked, I called back at 10.00 in the morning on 12/29/2020 and what do you think, no one did anything, the letter was never viewed. What am I supposed to do now? Sitting at home all day again in the hope that sulapk employees will condescend to a mere mortal who also has a job and absolutely no time to deal with your incompetence?? Dear friends, if you can't meet your own delivery deadlines, which, by the way, are even written in the receipt, then why do you set these deadlines at all? Why doesn't anyone care about such situations? Why am I waiting for my order for 243000tg + delivery for the second day?? Disgusting and negligent attitude towards customers.
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5
1
January 19, 2020
Solve the issue with the phones in the customer service!
How to sell your product to a customer, so you have an army of telephone operators and a whole callcenter, but how to repair the same product, you can't call, there is no phone, i.e. if something is broken, then you are invited to come and solve the issue on the spot. Whether there are spare parts or not, whether they can do it or not, there is no way to find out.
Complete disrespect for customers!
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4
1
February 14, 2020
The store is great, I bought a phone from a sales consultant Karim, an excellent seller, a knowledgeable specialist, and a very good person!
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4
December 30, 2019
This store often has inflated prices for goods, let the PS4 cost up to 170 thousand tenge before New Year's discounts. This is the pro version and there is a slim one, it costs 152,000 tenge. And during discounts they inflate prices and allegedly offer discounts, but in fact prices do not change completely.
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3
December 1, 2019
Great store, close to work. I bought a lot of goods there. The service is normal, the staff is polite.
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3
1
November 19, 2022
Cool store
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1
1
July 23, 2019
I don't like this chain of stores and go only when absolutely necessary. Several times it happened that consultants could not be found at all, or they could not really consult.
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4
1
June 22, 2022
Good technique
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2
2
September 19, 2021
The worst call center is not called, so do not answer
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4
1
June 22, 2020
A good selection of products.
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3
1
December 23, 2019
Prices are too high
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5
October 4, 2020
The high prices are just terrible
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4
January 26, 2020
Well, it's normal
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3
1