The service and duties of this store are disgusting, grandma bought a refrigerator in the store at a price of 200 thousand, upon arrival the refrigerator turned out to be defective, after making a refund, she purchases goods more expensive than 320 thousand and then her ordeal begins regarding the accrual of the required 3% bonuses, 20 days pass without confirmation of the bonus,
she goes to the store, they kick her out, that there was an error in the accrual of the Internet robot, they offer to come in 5 days, 7 days have passed and the grandmother, who is 80 years old, goes again for a minute, hoping to get the bonus she was supposed to receive, but here, again, they tell her, you will come later, we will inform you when, a question to the management, what kind of service and respect for the client? Considering not only the age of 80, but also just to the client!
The Sulpak home appliance store offers a wide range of products, which pleases. However, the service leaves much to be desired. Consultants do not always understand the specifics of the products and cannot give complete and accurate answers to questions. It is recommended to improve the qualifications of staff for better customer service. Otherwise, the store leaves a positive impression.