The staff tries to please customers. And not unsuccessfully. Their bonus system for attracting customers is especially good. I would put this company in the first place in terms of customer loyalty.
It's not a bad store. The prices are average, but unfortunately, the quality of service wants the best. Especially the online sales department. Specialists do not fully communicate information about discounts. "You should have noticed it yourself!" - I was shocked by such a response upon receipt of the goods
An excellent chain of stores. The quality of the goods meets the requirements. Bonuses are awarded upon purchase. There is an opportunity to purchase other goods for bonuses. However, my bonuses burned out after the expiration date. I didn't have time to spend it. But, nothing, I think.
Terrible service! The conder was bought, it was fully paid for and I still can't get there! They don't really talk about it! It's not clear what I'm paying for at all
A good store. A large selection. I bought equipment several times. They return the money if something is wrong. And they are installed when installation is required for extra money
A very large store. He did not remain without the attention of sales consultants. A large selection. But I don't buy change there. It is better to buy large household appliances there. A relatively good delivery service.
The store is good, it's not the first year we've been buying goods there. The consultants are always polite and ready to help.the only drawback is the cash register.
disgusting service, calls are not answered. They're dropping it. I wanted to make a purchase in this store now I've changed my mind I'll never go here and I won't buy anything
A large selection of equipment, qualified staff who can advise and competently advise what is better to buy. Before buying, it is better to check the prices in other stores.
Not bad household appliances, you know what will work well! And you can buy it on credit!
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3
Олжас Куандыков
Level 8 Local Expert
November 8, 2021
I have been buying Sulpak for more than 10 years
Everything is always available
The guys know their job, good Service
What is not in stock is delivered with delivery and quickly in a short time
I have been waiting for the product for more than a month ((they recently called me and answered, they did not send it at all, although 2 weeks ago they said the opposite. The phone is disconnected... no way to contact them... He even puts up a lot of stars!!! I will try to get the money back
UPD.
I've been waiting for delivery for a week now.
The number 3210 is either not working or overloaded = it is impossible to get through!
The number 2,333,000 is also not working.... there is no connection with the Store and the delivery department, with all the ensuing consequences. It is not even possible to leave comments on the work on the number 3210.
Given the approaching quarantine, the situation is not at all rosy...
If you want to save your nervous system, time and money, do not contact Sulpak.
The service is disgusting.
The guide! Please note! The delivery is not working well. It is impossible to get through. Promises to resolve the delivery issue are ignored...
Incompetent consultants, the product is mostly in a single copy from the showcase. Intrusive service and a quarrel between consultants about who will sign up for the buyer
3 because first of all, you wait sooo long for someone to serve you, you approach one then the other and that's it, oh right now I'll call oh right now I'll call there's really nothing to say about the products, they just stand like soldiers silently looking with eyes like a partisan that you eventually chose, although we thought they would help us, but when you come for advice knowing that do you pay for cash and the fact that you have a certain amount, they still shove expensive meaning???? If you explained that you have a certain amount and would like to take the goods for this amount, but they don't even hear you, and the second minus was issued for 18:00, but they brought it to us at 10 a.m. it's good that they were at home, they wanted to check, they opened oh no, we are in a hurry, etc. and left
The staff is poorly trained, knows practically nothing about the features of the product that it represents, the answers are memorized and on top if you drop deeper, it begins to float and drive all sorts of heresy. I have been bypassing this system for some time, since the same goods can be bought in other places.
It is convenient, an excellent choice, although the service is lame if you take out a loan, they are not willing to serve, but they are always happy for money! But in principle I am very happy!
I ordered the cleaning of the air conditioner, within five minutes!!! Working days!? Where is the master??? And this service costs 30900 tenge? For what?! For my lost time?
In any store, you took the goods, paid, and be healthy. For everything about everything, if there is no queue, 5 minutes. And here... the manager must punch his card with the price of the product, bring it to the cashier, there begins a mess with the computer, a request for a mobile number, an IIN (what the hell? ). I bought the cheapest radiotelephone. It took 15 minutes. Maybe more. The horror!
You can do everything yourself. He is his own consultant. He's his own salesman. A customer for himself. It's a great place. Because at the moment the consultant of this department is not in place and other consultants do not know where he is. And other consultants don't poke around in this department. In general, a mess is going on there.
The service is not up to par.The consultants are not very smiling.You need to know exactly why you came, it's easier that way.They can sell unnecessary things.Therefore, come with a brain and do not turn it off, at least before leaving the store)))
For trying to make 3 stars available. And so it's very uncomfortable inside. The sound background is loud, you have to shout to speak. You can't wait for sellers, only promoters. Everyone pulls on their own technique. The layout is inconvenient, the pattern has not been revealed.
How do I put minus five stars? There are a lot of staff in the store, it's no use!!! Shipping confuses the goods. You wait for weeks, the call center does not take, the whatsapp chat does not respond. I saw the main boss of the store, a great decent man. What can not be said about the structure as a whole. Sorry, it's boiling over.
Awful. The consultants don't know anything about the product. I came, showed the model on the phone, it was written on the website "In stock" in this particular store. In 20 minutes, three consultants were able to find out that they did not have this model. They offered me another one, and I agreed. Not after 15 minutes, either.. The third model, again 15 minutes, and again it is not there 🤣
He said everything I thought about them and left. As a result, I bought it at another store.
Plant trees) the product of the promotion is often defective and with defects or without packaging. Make an effort and write off non-liquid, instead of supposedly stocks.
A good store, the only thing I didn't like there is that the goods are discharged, and sometimes you have to pick them up after going around four stores... It's a good store. There are a lot of goods, the choice is huge.